35 Virginia Buick Dealers

Kristin was an absolute great sales person. - Dealership Fan

Kristin was an absolute great sales person. Going above and beyond! Call her for you automobile needs!

Great service as always, they are very accommodating on a - j.ruzic

Great service as always, they are very accommodating on a short notice, rental is always available at a very reasonable cost. Great service as awlays!

Angel Miranda, my consultant, was patient and answered - yinkakinbolajo

Angel Miranda, my consultant, was patient and answered all my questions honestly. He clearly presented all the options, enabling me to make informed decisions

Great professional service. - DANNY.BJORTVEDT

Great professional service. We never felt the pressure to buy. We would highly recommend this dealership to anyone wanting to buy. A Buick

Everything went well All employees was great and service - hollandlinda523

Everything went well All employees was great and service was good this go around i don't always get good service always have to bring my car back because the service is never done right

My truck almost left me stranded on the highway. - Scott

My truck almost left me stranded on the highway. I got it to Casey Chevy in Newport News and they told me they couldn't even look at it for 3-4 days. I then called my preferred service dealer Ken Houtz where I've been going for almost 10 years and Mark said if I could get it to him, he'd have it looked at by the end of the day so that's what I did. I then was having trouble getting a ride home and Dave was so awesome and gave me ride home. Before I was able to leave the dealership Tyler had already looked at my truck and gave me recommendations in which I said go ahead. Friday, they had my truck back in service. Outstanding work by the Ken Houtz Service team. I will no longer even try to go anywhere else. Thank you very much to Ken Houtz Chevrolet!! -Scott

This is the sixth time I have bought a vehicle from - Carol J

This is the sixth time I have bought a vehicle from Crabtree Buick. The staff is always friendly, helpful, and professional. I always tell people that buying a car from Crabtree is practically painless! The whole process is well-explained, and all the employees go out of their way to make the experience pleasant.

Fantastic, best experience I've had when buying a car. - elizabethaboozer

Fantastic, best experience I've had when buying a car. Steve Hughes was excellent! It was the first time in my month long search that I felt like a Sales Consultant really listened to what I was saying. I knew which car I was interested in, what I wanted to pay and the whole process far exceeded my expectations. I ended up with the car I wanted with all the features I wanted thanks to Steve and even a lower interest rate then I was getting with my CU thanks to the finance dept. I highly recommend Joyce Coons.

My experience with Leesburg Buick GMC was in a word, - crutter

My experience with Leesburg Buick GMC was in a word, Excellent. Typically the car/truck buying process is a slow tedious painful process. But not here, the entire team was top notch and very professional. I appreciate the fact that they recognize the value of the customers time, and they excelled across the board. Charlie Rutter

They were incredibly helpful and I was so nervous. - Amanda_wilkerson13

They were incredibly helpful and I was so nervous. Tracey Dooley really went above and beyond. As well as Anthony Spencer also.

Horrible customer service. - Poej

Horrible customer service. I have been back twice since buying a 70k GMC Sierra. Not from them mind you, but from Moore Buick GMC in Jacksonville, NC, which is fantastic by the way. Went there for an upgrade / warranty issue, as I have a second home in Virginia. They installed the cooling fans for the seats and the parking sensors. I had questions because it wasn’t working right. No less than 20 min. driving off the lot,, I returned and the service advisor told me sorry about your luck make another Appointment. I swore then I wouldn’t spend a dime of my own money since. Then, the front grill deflector recall. Tried to get them to order it while in VA. The sent me to parts, then service, then hung up. Guess what? I drove back to Moore GMC to get the recall. Horrible people. They should have the dealership yanked

I went in for service on my Chevy Blazer, previously - A dupe once

I went in for service on my Chevy Blazer, previously having had good experience with their service department. I was sorely disappointed with their overblown estimates for work I have since found was not required. The work they did do was extremely sloppy and transmission fluid after a flush has been found all over the underbelly of my car. Dripping on my garage floor for the last few weeks putting my dogs at risk is the worst thing I can say about them though. I would never recommend them!

Always have to spend lots of money but they take great - alvera.shaw

Always have to spend lots of money but they take great care of my vehicle.

Had engine problem while encountered to Florida from - Jimfergusoncartage

Had engine problem while encountered to Florida from Canada. John in service took me in at 8am and said I would be out by noon. Out and on my way at 11.30. Fantastic experience. Would highly recommend them

I was skeptical about buying from a dealership because I - Robbie

I was skeptical about buying from a dealership because I used to work at one. However the salesman named Ralph was great. Wasn’t pushy and was %100 for the customer and not for the sale. I bought a 17 GMC 3500 and was happy until day 5 when a check engine light came on. Sheehy GMC sent a tow truck to my house which was 2 hours away and brought my truck back for repair. Instead of changing one fuel injector on my Diesel truck they changed all 8. Very expensive fix but they did it anyway. 10/10 would recommend.

I recently had my car serviced at Duke Automotive. - hooknrod

I recently had my car serviced at Duke Automotive. The service I received stretched out for a while (parts availability) and through it all the service department was courteous, informative and helpful. I especially appreciate the interaction I was able to have with the shop foreman and lead mechanic. Very helpful.

Harrison was very helpful finding my 2017 Chrysler... - Mark Hall

Harrison was very helpful finding my 2017 Chrysler Pacifica, oing to make a big difference in my business!

Service department scheduled a recall repair, then tried - Kris Stewart

Service department scheduled a recall repair, then tried to upsell for other repairs. They did not call or text to say the truck was ready. Dropped off at 7:30 am, finally went to service department to pick up truck, it was done at 3:00 pm. I left phone messages and texts prior to going back, and asking when it would be done. Receptionist called after I had already picked up the truck. First time at this service department and most likely the last.

The worst. - tomcynlab

The worst. Took my 2020 explorer to have a axle leak fixed and and the top mechanic tell me its not leaking when there was axle oil drenched on the felt bottom cover and dripping from actuator on front axle .I had to drive back to the dealer to show and argue with him where is was leaking.He finally agreed to fix it. After 2 days my vehicle was still outside nothing done .Girl at the service desk was rude and said this place is a xxxx hole. She was waiting on warranty to call back. So i called the my warranty company they said nobody called about anything on my vehicle. I just took my explorer and left.

You can trust Suttle Motors to take care of your - sm6416190

You can trust Suttle Motors to take care of your automotive needs.The entire group here are top notched .

Excellent - CJVA

I was in the market for an SUV and decided to purchase a Chevrolet; and I am so glad I did. The entire process was smooth and stress free. The whole Chevrolet team was polite and helpful.

PURCHASE OF LEXUS - Hokie

I was browsing Ramey’s Website and found a pre-owned Lexus which I liked. The Lexus was on their Richlands lot. I contacted them via E-mail to get more information about the vehicle and to discuss pricing. I exchanged multiple E-mails with Sidney Smith and Brandon Sheets. After we had basically negotiated a deal via E-mail, my wife and I traveled to the Ramey-Richlands dealership to test drive the vehicle. While driving the vehicle, we discovered that the windshield had a tiny chip / pit, which the dealership promptly had repaired to our satisfaction at their cost. We then finalized the deal. While visiting the dealership, we met with Brandon Sheets (manager), Christian Yates (sales), Frank Browning (sales), Eugene Hilton (sales), and Chance Moore (finance). All of them were very professional, courteous, friendly, cooperative, and helpful. This was our first experience with the Ramey-Richlands dealership, and it was very positive. We would not hesitate to deal with the Ramey-Richlands staff again for future vehicle purchases.

I purchased a used vehicle 6 months ago and it has been - Sharmesawilliams

I purchased a used vehicle 6 months ago and it has been back in twice for maintenance. 1st my brakes were squeaking very loud and maintenance said it was a GMC issue so there's nothing they can do and now my Transmission is going out on the vehicle. I'm thinking it's time to get a lawyer. I don't have a loaner car to get to work I'm very upset because how can I pay for my over priced used vehicle I purchased from Lindsey GMC and I can't get to work. I had so much faith in this dealership but they are not keeping up to the standards they portray.........so disappointing

Bought a lifted z71 diesel truck front bumper had some - School bus 111

Bought a lifted z71 diesel truck front bumper had some paint coming off of it the told me at the time of purchase they would take care of it it’s been almost a month now and nothing they won’t even respond to my text buyer beware they say one thing to get you to purchase and after that forget all about you would never purchase another vehicle from them

Staff was friendly and helpful. - aiamendola

Staff was friendly and helpful. We will return when it's time to buy a car for our youngest son!

Awful experience at the service department. - 2cats

Awful experience at the service department. Not first time that had to take vehicle back for them to fix their mistakes. The service manager does not return phone message and is not easy to work with and does not have good customer service skills. They don't want to take accountability for their lack of knowledge on certain vehicles or when they damage part of your vehicle and then try to claim that is the way it is supposed to look.

Needed a VA State inspection and they were very fast! - haroldstallard80

Needed a VA State inspection and they were very fast! Will definitely stop back in the next time I am in the area and need something done. Very clean and very nice people there!

10++++. - debbisdu49

10++++. Awesome experience with them. Treated with the most respect. This was my son’s first car and they went above and beyond!