This is worth the BBB to know that this company is a - lfgreen071161
This is worth the BBB to know that this company is a SCAM. They charged me 300$ for a diagnostic that they didn't do. When I went to pick up my car, I asked for the report and was given a paper that stated it was the diagnostic report, trusting them, I took that to find that it was the work they were supposedly charge me 2600$ for. I had to hear this from another place that I went to for a second opinion as well as a cheaper price. The next day, I went back for the diagnostic report and the lady gave me a "scan" not report and told me it was the diagnostic report. Not to mention they were going to charge me 2600$ for something they never checked (which I will guess that's b/c the diagnostics WERE NEVER DONE!!!).
Their service time is off. I had to rent a car for 3-4 days because they held my car because of their so-called full lot of cars that needed to be serviced. It doesn't make sense to lie like that.
And shame on you smiling workers who work for a company that have you acting in their favor probably knowing that they are wrong. What do you all do- split the money between each other and make your customers your pawns. I will be contacting the BBB and this is not the end of my review. I still have an amazing social media platform. I really wish that I had read the reviews way before I even trusted your service. 9/2/2025 - reviews need to come with dates so people can know this is not old and that your company is the worst!!!
Also, I left a message for the general manager to call me so we can discuss this "lie" I was told and to get reimbursed for a service they didn't do and I was brushed off b/c still as of 358pm on a Tuesday, after the holiday, NO CALL. Tells me that your customers are your pawns and that you don't care that they got jacked by your company. I will be contacting the BBB right after this review. Thank you for the manager of Chevrolet that don't really service GMCs, Greg Ensign and your crew of loyal unethical workers that put themselves in a position to be a part of this SCAM they have going. So disappointed.
I gave the service department an average, because with the smiles and the jokes, I thought I was dealing with genuine people but see that I was manipulated into doing business with people that just find pleasure in jacking people off with service. Sad. really sad.
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