41 Ford Dealers near 31620near 31620

service was very good you could not ask for better - meanjealn7

service was very good you could not ask for better service than cook county ford

Great people! - joelladixon

Great people! They care about you and will go above and beyond to ensure you're taken care of!

The people at this dealership is very nice. - Tamtamlady10

The people at this dealership is very nice.Everytime I've been there for car service,they are helpful,,

I have used Mike Burch Ford for many years. - jspikes1961

I have used Mike Burch Ford for many years. This is the best dealership I've ever used. They strive to make you happy. I had a service appointment set up. They called me the afternoon before and offered to come pick it up. The morning of my service date they came to my home in Waycross picked it up serviced it and brought it back home to me. Thank you so much Melissa.

Our salesman was respectful and knew his job. - Brenda

Our salesman was respectful and knew his job. Would recommend him to family and friends. His name is Jason Bass.

I was an unhappy Ford owner after buying a CPO 2018 Ford - Gabrielle

I was an unhappy Ford owner after buying a CPO 2018 Ford Transit Connect XLT from Parks Ford of Wesley Chapel and having many problems with it. Tallahassee Ford dealt with it while under warranty, and I was not happy with how long repairs took, how poor communication was, and more. I was also not happy with Ford in general, and I had said I would not buy another Ford after this experience. However, everything changed today! I initially went to get the same problem repaired for the 4th time on the van- the computer wasn't working, so I had no speedometer, odometer, etc. It was just a sensor that needed repaired, but it was a 2-month wait to get in for repairs, so I almost took it to a different dealership based on my experiences there the last couple of years. I decided to give them one more chance, and I am glad I did. The entire vibe is different now. From the moment I walked in- honestly not with the best attitude out of sheer frustration with how many times I had to bring the van in- I was impressed. Allen was my service advisor, and he was exceptional in every way. He communicated with me and kept me in the loop. When I sat down in the waiting area, multiple people came to me and other customers offering Lucky Goat coffee, Tasty Pastry treats, water, and soda. The place is absolutely spotless! A nice lady was cleaning the entire time I was there. The waiting area is comfortable with free WiFi and lots of amenities. There was minor miscommunication when I was told my van would need to stay at least overnight, so I had to wait a bit on the shuttle. As I was sitting in the shuttle giving my details, I saw my van being driven out of the service area. He said it must be ready. I said I had been told it was not going to be done today, but we agreed I should get out and find out. It turns out it was ready, so I was happy I wasn't going to waste time going back to my house then having to return. I went inside to sign some papers, and I was very impressed with everyone. As I got ready to leave, one of the gentlemen who had offered me coffee earlier asked how my experience was. I told him that it was so much better and I was thankful for how kind, professional, and service-oriented everyone was including Allen, Bill, the ladies in the service area, and him. He then introduced himself as Bill McKinney, one of the new owners. I told him about all the problems I had with the van, and I said I had hoped to trade it in for a pickup truck. At Bill's invitation, I was hopping out of the van and onto the showroom floor. I ended up spending the entire rest of the day there looking at first at used pickup trucks, then new ones. I observed every person who worked there interacting with customers in such positive ways. It didn't matter who the person was, they were treated with respect and kindness. Bill introduced me to Willy Campos who took care of me and let me test drive different vehicles. Everyone was amazing, and they offered me a good trade deal with the van. Willy went above and beyond, and I was beyond thankful. He helped me move hundreds of pounds of SCUBA gear (from my nonprofit organization) that had been in the van into my new truck. I left feeling very happy with my purchase and with an extremely positive feeling about Tallahassee Ford. Today reminded me of the old days of the dealership when they were so great. I feel strongly that they are great again. If you had a bad experience previously, I strongly encourage you to give them another try. Bill McKinney was integral to my excellent customer service experience. I am so thankful! I've only bought 2 new vehicles in my life, both from this dealership. My first was in 2005, and I didn't think I would ever buy another. Today was different. I now have a 2023 F-150 STX that I love, and I left Tallahassee Ford feeling like every person who works there cares about their jobs and the customers they serve! As a result, I highly recommend Tallahassee Ford!

Very nice experience, sales and fiancé departments were - myrnahope64

Very nice experience, sales and fiancé departments were very helpful, everything went smoothly and I am very pleased

Misleading advertising, and unwanted dealer installed - Unhappy customer

Misleading advertising, and unwanted dealer installed accessories, resulting in over sticker prices being charged review the buyers closely.

great job. - tpchapman24

great job. very professional. Everything was well explained and completed in a timely manner. Thank you!

Purchase experience was very good. - ammie33

Purchase experience was very good. But on delivery there was a vehicle damage issue. Horrible customer service. Lack of communication and follow through. Only hear crickets after multiple calls and months.

We were car shopping online and found they have the... - De-Lin Macive Xiong

We were car shopping online and found they have the vehicle we like. Contacted them via email and they were very friendly and they responded quickly. Understood our budget limit and kept us updated if there's any changes on the price. Special thanks to John King who patiently answered my questions about the vehicle. Unfortunately we could not make a deal but I would recommend them.

I had a issue with my truck of 14 years and they were - alex_mclean

I had a issue with my truck of 14 years and they were able to no only work with me in trying to get my initial issue taken care of, but also helped with additional problems I had asked them to take care of going above and beyond to be accommodating. I can not thank them enough for their work and highly recommend them to anyone needing repairs.

Left my 2020 F150 for service. - georgiapaul46

Left my 2020 F150 for service. On the way home checked my tire pressure. One tire was very low. They had told me I needed tires but didn't even check the pressure. A day or 2 later the washer fluid light came on. They hadn't checked the fluid. I decided to Check the coolant. No coolant visible. Had to use a stick to find coolant level. Wonder if they actually changed the oil.

The Staff was amazing and I couldn't have asked for a - lovleygirl31516

The Staff was amazing and I couldn't have asked for a better deal!!! Had no issues what so ever.

I wish there was spots to give everyone kudos. - N.Marie

I wish there was spots to give everyone kudos. I did not find a rude or snake-type person in the entire bunch! The service people even treat you fantastically. Everyone says hello, opens the doors, doesn't point but will walk with you to your location. Oh and popcorn from the express lube is a plus too. As far as the sales team, that is the fastest I have been in and out of a dealership ever. Not loaded with crazy mark ups. Bethany really listened, and made sure I was in the right vehicle for my needs!! I also loved the family feeling from the managers and everyone else. They didn't hide in a box, or look down at you. They came out, they met us. Chad even made finance not that painful!

I had shopped online and found a car I liked. - leisajon68

I had shopped online and found a car I liked. It was on the Thomasville lot, so I made an appt. to test drive online Sunday night. Monday morning I received a call from salesman Hunter Rondello from Thomasville office. He was the best salesman I have ever dealt with. He was professional, kind, honest and made the purchase so easy and quick. Best experience ever buying a vehicle. He followed up after purchase and has promptly answered my questions in regard to my purchase. Best car buying experience I have had. Thank you Hunter for all of your hard work.

Service department was terrible they spilt oil all over - dstreetman

Service department was terrible they spilt oil all over my engine and then on the way home home it got all over my vehicle. They took my vehicle back the next day to clean it and it is still a mess they didn't clean anything. It is evident that they don't care about your investment because you spend 50 to 60 thousand so now that they have your money they could care less about helping you keep it appropriately maintained! They didn't even fill the oil completely so be aware! They should fix the problem that THEY created!!! If I was their boss they would all have been terminated immediately!!!!

Good experience drove 2 hrs to dealership. Taylor was... - frisonmatthewjcil

Good experience drove 2 hrs to dealership. Taylor was very helpful. Had a minor issue. Issue was resolved. Mr. Way came out and thanked me for my business. Easy process in and out.

I used to be a dedicated customer, until their Office - Dogmom555

I used to be a dedicated customer, until their Office Manager had an affair with my friend's husband. If this is the type of "customer service" they provide, ladies I suggest you leave your husband at home if you go there to buy a car or have your vehicle serviced. It says a lot about their dealership, the character of the people they hire and their lack of business ethics if this is the type of people they hire. They lost a loyal customer, along with several other potential customers due to their lack of ethics, integrity and trust. Employees sleeping with married customers is a bad look for the whole business. Taking my business elsewhere instead of dealing with trash.

This is the worst dealership in Georgia. - mdstrans50

This is the worst dealership in Georgia. Took over a month to payoff trade. Mike at the dealership is a “BIG LIAR” stay away from this guy. Almost screwed up my credit by not paying off my vehicle in a timely manner. I had to drive from the Tallahassee, Fl. area back to the dealership to make them payoff my trade-in and print a check for a late payment on the trade-in.

No pressure, professional and decent deal our sales... - scm4971

No pressure, professional and decent deal our sales representative, Smitty Dennard and the F&I representative was a pleasure to work with. Would recommend to anyone.

I’ve never had a more welcoming experience than I had at - bryank65

I’ve never had a more welcoming experience than I had at Robbie Roberson Ford. I was treated like a life long customer and Tracy Lloyd was awesome to work with!

My sales person was Trev Simmons super nice and gave me a - jcourtneyj

My sales person was Trev Simmons super nice and gave me a great deal on my purchase of a 2023 Ford Mavrick and trade in value for my old car. And he addressed any questions I had about the Mavrick and showed me how to use anything in the vehicle. I highly recommend the Dealership and sales person I worked with and other people I dealt with there.

Great place to shop for new vehicles great people and... - SUNBELTFORD

Great place to shop for new vehicles great people and excellent service from Patti and the service department, Walt has instilled a family style atmosphere in his original store.

If it was possible to give zero stars I would. - Disappointed in John

If it was possible to give zero stars I would. I called and spoke with John in service. I told John I would be dropping my vehicle off for service. I specifically asked for a certain tech to work on my car. He has been working on my car for years. Come to find out my car was never given to the tech I requested. I don't appreciate my request being ignored. If a service writer can't follow a simple request, will he be able to relay the proper information to get my car fixed properly? Every other time I requested a certain tech work on my car; it's been given to him. Why John took it upon himself to give my car to whomever he wanted it beyond me.