44 Used Car Dealers near 42501near 42501

We have bought 2 vehicles from this dealership and have - akmeado

We have bought 2 vehicles from this dealership and have been very satisfied with their service both times.

Leah was wonderful to work with! - Austin_1090

Leah was wonderful to work with! Very knowledgeable and experienced on her products. Managers and finance were great and helped so much! Had a great experience and very pleased with everyone!!

We were an out-of-state buyer. - bmwz310505

We were an out-of-state buyer. The process was hassle free and a pleasant buying experience. Thank you Mike and your team for making this a seamless transaction!

Was great to deal with and they worked with us in every - csdcld50

Was great to deal with and they worked with us in every way to make the sale!!!!

Glenn was our salesman, and he made the entire experience... - Ridner

Glenn was our salesman, and he made the entire experience wonderful! He was able to work with us and get us the interest rate & payment we was wanting. Wonderful experience would recommend everyone to go see Glenn!

Very nice and helpful staff in providing information on - wcm5

Very nice and helpful staff in providing information on the 2023 Nissan Frontier that I called about.

I recently bought two new cars at this dealership. The... - Grandchildren@3

I recently bought two new cars at this dealership. The salesmen just answered my questions without any pressure sales pitches. The finance manager which I call "The finance wizard" was amazing! He was truly honest about everything from the beginning. No three hour false back and forth like the other dealerships that wear you out until you agree to a payment that you cant afford. If you have to worry about making a payment every month that you are struggling to afford, it makes it impossible to enjoy your new car. Will went to bat for us with everything he had and got us a payment that we could afford ! For anyone who is thinking about buying a new vehicle but think they cant afford a big payment or dont have perfect credit like us..., you owe it to yourself to give Will a chance to help you. We got a payment that we could afford with zero percent financing! Hyundai is one of the most reliable cars on the market with the best warranty on the market. Oh yeah, and their cars have tons of extra features including incredible safety features that are standard which dont cost extra like the competition charges for.

Great dealership, for parts, service and sales. - Forddrvr1969

Great dealership, for parts, service and sales. Long time customer! A different standard in how a dealership is run.

Anthony and Tyler were the best! - Patty.burden

Anthony and Tyler were the best! There were some set backs but the overall experience was quick and easy. Thanks guys

No pressure salesmen. - pamunwin

No pressure salesmen. Skyler was easy to work with and gave us a good trade in for our vehicle. They were busy and it took awhile to get finished once we made our trade but all in all it was a good experience.

A great place to take your auto for oil change and tire - marynorth85

A great place to take your auto for oil change and tire rotation, prices are reasonable, staff are very helpful

Gary Gentry= Salesman with integrity. - Paramedicdave

We went to Don Marshall to trade in our car and find a more economical, reliable, family car. We called salesman Gary Gentry ahead of time and let him know what we were looking for. He did his homework and when we showed up at the dealership he was on the case. He had researched his inventory and had several options that met our needs. When we wanted to see a vehicle he had it brought right up to the door and let us test drive anything we wanted. He knew the inventory and we felt like he was truly working hard to find us the perfect fit. He was honest about things he thought about the vehicles and we trusted his opinion. Best move we ever made. Gary will shoot you strait and work hard to make your experience the best it can be even after the sale. Highly recommend you do business with him when you get there and listen to his advice for the best car at the best price. Don Marshall will get my families business because they hire salesmen like Gary who care.

Terrible experience. Was willing to negotiate a deal on... - Docfeesscam

Terrible experience. Was willing to negotiate a deal on a car that has been on the lot a long while but Kevin Lefevers can't handle any push back from a buyer. I refused to pay doc fees, told him it would have to be deducted from price and he told me to shop elsewhere. Docs fees are pure dealer profit and many states are limiting them to $50. Wish Kentucky would do that to protect car buyers from predatory dealer practices. They seriously need to up their game and at least pretend to like their customers. If you're willing to throw away your cash at sticker price, pay a ridiculous doc fee and get hosed in finance this is the place for you.

Was sold a used 2013 F150 back in 2023, upon first glance - griffinmalston

Was sold a used 2013 F150 back in 2023, upon first glance everything looked find and the truck ran beautifully. The truck was wet when I arrived so I just assumed the rinsed it off before I arrived that evening but the water was used to mask the chip in the middle of the windshield that was clearly visible the next day when the sun was up. A few months down the road I fill up with gas, head down the road a few miles when the fuel neck warning light pops up on the dash so I pull over at the next gas station to find my fuel tank almost dragging the ground as one of the fuel tank straps was rusted completely through and had snapped. That weekend as I was changing the oil and replacing the fuel tank straps I found over spray on the dealer oil filter that was installed, paint overspray from the dealership concealing the rust damage. Both lower control arms had to be replaced due to rust as well, one with a hole rusted through that had been covered with some type putty, and the bottom of the cab had painted tape the began to fall off cooler months rolled in that year. They refuse to renegotiate the sale price as the truck was not worth what was originally agreed upon with the considerable amount of rust that they had concealed however, they did offer to reimbursed me for the control, arms and fuel tank straps But at that point, I was so disgusted I wanted nothing else to do with them so never again will I do business with Gates Ford Lincoln in Richmond Kentucky. I will also be on the lookout for the same shady business practices at other dealerships.

Pirchased 2 cars here & would do it again! - janinky

Pirchased 2 cars here & would do it again! Both in good condition and reasonably priced!

awesome people to deal with. - breed

awesome people to deal with. Ben Rose goes above and beyond. No pressure at all just wants to make sure you are getting what you want.

In process of buying car from them, they sold it to another - WildcatsFan

Test drove a car. Negotiated a price several days later. Talked with operations manager John Brook three times on day of purchase. Purchased car insurance for this car. Took time off work. Showed up with nephew so we could drive both cars back. Arrived as car was in process of being sold to another person. Was told to wait around because that deal was not done. Waited until it was, indeed, done. Left in time to see woman drive off in car I was there to purchase. Cars of Kentucky - family business that will treat you right.... unless they get a better offer.

If I could do a . - candcautocustomsautobody

If I could do a .1 star I would.. drove 2.5 hours to look at a rusted out pile of scrap that wasn’t anything they described.. they also lied to me about all the new parts installed to find out they touched nothing on it

Another dealership that doesn’t care about customers, but - Aguker

Another dealership that doesn’t care about customers, but more about making an extra profit. Was looking to purchase a used Ram 2500 that was posted online for $45,000. When I called and inquired about the vehicle and told them I had my own financing, the price went up to over $50,000. When they asked why I didn’t want to finance through them, I told them I had a 4% interest rate and they said they couldn’t touch it. Sorry, stop false advertising.

misrepresented and tried bait/switch - bob51

Sales manager told me truck from online was available but when I wanted to test drive, it was being cleaned, on their other lot, and being shown to another buyer in another town; they left me waiting while being told they would call me right back to tell me what time the car would be back on the lot; NEVER CALLED BACK. I asked my son to come with me and he took off work to go with me, just left us hanging, waiting. I had talked to 3 or 4 different sales people about this truck, I had texts, emails and phone calls to come test drive. But when I asked "is the truck there for me to drive?", I was told come on in, we've got lots of trucks. I said I just want to know, " is this truck there to drive?", no clear answer except we'll call you back, never called back. I think they were just lying, it was probably too good of deal to be real anyway, just bait to lure people to their lot. Can't trust these guys.