In short, the sales process was friendly, easy and fully - chap_munger
In short, the sales process was friendly, easy and fully transparent. First, the level of honesty was amazing as we weighed different options and possibilities. Leonard was forthright, direct and clear. Purchasing a car is always filled with trade offs, pluses and minuses, advantages and disadvantages of each decision. Leonard was patient and more than willing to discuss at length our options during every step of the process. We ended up in a very good situation thrilled with the decision we eventually made. Second, we were never pressured or steered in a way that put Leonard's or the dealership's interests ahead of ours. It was obvious that Leonard had our best interests at heart. Last, Leonard made himself readily available and approachable through every step of the process whenever we had questions or concerns. We are more than completely satisfied and would gladly recommend Leonard and Lakeside Toyota to anyone looking to purchase a car!
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