Alisea Kight
Alisea Kight at Klaben Ford Lincoln

Alisea Kight

Quick Lane Assistant Service Manager

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

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5.0
52 Reviews
5.0

52 Reviews

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52 Reviews of Alisea Kight

July 25, 2025

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Employee Rating

Our van broke down on our roadtrip from KY to PA with our 3 boys in the car. The van was towed to Quick Lane and from the first call they were amazing! So kind and helpful. We arrived right at closing time a More

by Donielle
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Recommend Dealer
Yes

Other Employees Tagged: Derrick

July 24, 2025

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Ali is always helpful and friendly. I have bought many cars from Klaben, and at least one car I didn't buy from Klaben I had serviced at Klaben. More

by tizdalyfe
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Recommend Dealer
Yes

Other Employees Tagged: Michael Uzl II, Brandon Bart

July 21, 2025

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Ali is great to work with and very likable. Brandon is also great to work with. Much easier to get an appointment then Klabean Jeep, Thank you. More

by michelle.bialek
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Bart

July 17, 2025

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Ali was kind and helpful and printed out extra paperwork for me when I needed it More

by Laurena.loba
Recommend Dealer
Yes

June 24, 2025

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Ali was amazing. the service was quic and the air conditioning was cold and free hot coffee More

by aholder93
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Recommend Dealer
Yes

June 24, 2025

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Took my truck in for service and updates, Ali was polite, prompt and very knowledgeable with every aspect of the process. More

by trooper5023
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Webster

June 18, 2025

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Outstanding service, great prices, and very prompt service. Ali was incredible and very informative. Did a wonderful job getting me set up. Kaleb did a fantastic job with the repair. Elated with my ex More

by Joegorman1996
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Recommend Dealer
Yes

Other Employees Tagged: Kaleb

June 16, 2025

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Been a customer for years never had a bad experience each time i meet someone new they are just as nice and helpful More

by Aharris41289
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Recommend Dealer
Yes

Other Employees Tagged: Nick Homrock

June 12, 2025

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Quick and easy service appointment. Affordable car maintenance. Works coupon super easy to use and schedule. Respectful service staff. Clean waiting area. 5 stars! More

by lburton817
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Recommend Dealer
Yes

June 07, 2025

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Employee Rating

I feel John could use more training it seems the oil filter was not replaced. This looked like a over fill of new oil. 2of the hub caps were not replaced after a tire rotation.I THINK THE PROBLEMS WERE More

by standoesitall
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Recommend Dealer
Yes

Other Employees Tagged: John Churpek

Jun 08, 2025

Klaben Ford Lincoln responded

Thank you for taking the time to share your recent experience at Quick Lane. No excuses, we failed. I sincerely apologize for the inconvenience and frustration we caused. Moreover, I am truly sorry that we caused you to lose trust and confidence in the Quick Lane Team. Thank you very much for allowing us the opportunity to make things right. Please know that we value your business and now have a collective responsibility to regain and retain your trust and confidence moving forward. I and the entire team remain at your service. Jeremy Webster, Manager, Quick Lane of Kent.

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