Alisea Kight
Alisea Kight at Klaben Ford Lincoln

Alisea Kight

Quick Lane Assistant Service Manager

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

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5.0
43 Reviews
5.0

43 Reviews

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43 Reviews of Alisea Kight

June 07, 2025

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Employee Rating

I feel John could use more training it seems the oil filter was not replaced. This looked like a over fill of new oil. 2of the hub caps were not replaced after a tire rotation.I THINK THE PROBLEMS WERE More

by standoesitall
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Recommend Dealer
Yes

Other Employees Tagged: John Churpek

Jun 08, 2025

Klaben Ford Lincoln responded

Thank you for taking the time to share your recent experience at Quick Lane. No excuses, we failed. I sincerely apologize for the inconvenience and frustration we caused. Moreover, I am truly sorry that we caused you to lose trust and confidence in the Quick Lane Team. Thank you very much for allowing us the opportunity to make things right. Please know that we value your business and now have a collective responsibility to regain and retain your trust and confidence moving forward. I and the entire team remain at your service. Jeremy Webster, Manager, Quick Lane of Kent.

May 05, 2025

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Kyle Crowe worked very hard to help us with all the aspects of our purchase. Klaben has always been the place we go when looking for a car. The service is also top notch Joe French is always very helpf More

by cubihman1
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Recommend Dealer
Yes

April 26, 2025

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My first time at Quick Lane and by far the best experience at an auto center. Brandon B. was very friendly and able to set up an appointment that worked around my work schedule. He was very knowled More

by Brittany Coblentz
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Bart, Kyle Crowe

April 24, 2025

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Helped us when we were needing auto care asap. Explained all issues with auto. Staff pleasant and kind. More

by FOEGEN
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Recommend Dealer
Yes

April 23, 2025

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Every time I come in Brandon is polite and helpful. Ali is always wonderful as well. The whole Quicklane team is awesome and I tell everyone I know to come here! I won’t go anywhere else! More

by Deutsch22
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Webster, Brandon Bart

April 15, 2025

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I have purchased cars and had service at Klaben Ford for many, many years and always have had great value and service. Service adviser Joe French has always been very helpful and great to work with. More

by cubihman1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe French

March 23, 2025

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I have bought many vehicles from Klaben. Even a Jeep I bought elsewhere was serviced at Klaben. More

by tizdalyfe
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Recommend Dealer
Yes

Other Employees Tagged: Michael Uzl II, Gavin Fano

March 10, 2025

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Knowledgeable, courteous, and found a nice discount for the needed service for my F150. Definitely recommend Ali for all my automotive repair needs. More

by Tim
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Recommend Dealer
Yes

Other Employees Tagged: Bryson

March 06, 2025

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Seemed fast, efficient and courteous. I was able to get right in for my appointment. More

by andreazampelli
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Recommend Dealer
Yes

February 28, 2025

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Ali is super amazing and always greets everyone with a smile. She will communicate with every step of the way thank you !! More

by Isshiahcrockett65
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Recommend Dealer
Yes
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