Alisea Kight
Alisea Kight at Klaben Ford Lincoln

Alisea Kight

Quick Lane Assistant Service Manager

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

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4.9
64 Reviews
4.9

64 Reviews

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64 Reviews of Alisea Kight

March 13, 2026

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I was very satisfied with repairs that were done to my car. Derek and the rest of the staff in the collision center were very friendly, and answered any questions I had about my repairs! More

by warnkebrooke21
Service Price Transparency
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Recommend Dealer
Yes

February 04, 2026

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I will always bring my car here , and referred my friends here. I appreciate your kind hospitality. More

by PAULPGM1055
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Recommend Dealer
Yes

January 31, 2026

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She was very helpful and friendly. Also very knowledgeable about the work I needed done on my car. I would definitely take my car back to her when I need any other repairs done. More

by COLLEEN.GOODRICH
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Recommend Dealer
Yes

January 26, 2026

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Very professional and nice folks i was greeted great and well taken care of at my first visit More

by mike
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Recommend Dealer
Yes

January 15, 2026

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Alison, was very polite and friendly. Quick & painless visit. She even went outside in the cold to get my plate number. She answered all my questions. My vehicle was pulled up towards th More

by VINANT26
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Thurman Jr

December 23, 2025

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I simply went to buy a gift card for oil changes for a Christmas gift. Ali had to call up an old work order *for a car I no longer own, and that has sent to recycling* just to find a way to let me make t More

by jsecaur
Recommend Dealer
No
Dec 30, 2025

Klaben Ford Lincoln responded

Thank you for taking the time to share your feedback about your recent visit. We truly value hearing from our guests. Based on your rating, it’s clear that we didn’t fully meet your expectations, and for that, I sincerely apologize. Providing a great experience is very important to us, and we regret that we fell short during your visit. We appreciate you bringing your concerns to our attention, as your feedback has already helped us make improvements to our gift certificate program. If you’re open to it, I would welcome the opportunity to speak with you, personally apologize, gain additional insight, and ultimately find a way to make right a situation we obviously created. Thank you again for your feedback and I look forward to speaking with you soon. Jeremy Webster Service Manager at Quick Lane - (330)673-3139x655 - jwebster@quicklane.com

December 17, 2025

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I purchase the car but my daughter is using it. She brought the car in for a rear light replacement and she was treated exceptional well. Thank you. More

by ttf1002
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Recommend Dealer
Yes

November 03, 2025

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Taking my car to Klaben and having Alisea as the service advisor was a wonderful and pain free experience. I was even supplied with a ride home very shortly after I left the car there. Great service and a More

by frenchpatricia196
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe French

October 06, 2025

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I brought a Nissan car to be repaired and spoke with Aiisea who had it checked out. It would take more than one day so she arranged for me to get a rental car. What a blessing that was since I live 40 More

by frenchpatricia196
Service Price Transparency
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Recommend Dealer
Yes

October 03, 2025

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Klaben is the best dealership ever Richard and his team take care of all there customers More

by Daytona
Sales Price Transparency
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Recommend Dealer
Yes
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