Bryce Beatty
Bryce Beatty at Lithia Toyota of Medford

Bryce Beatty

Sales Manager

Lithia Toyota of Medford

1420 North Riverside Ave
Medford, OR 97501

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rated
146 Reviews

Dealership Experience

15 yrs, 7 mos

Industry Experience

17 yrs, 6 mos

Languages Spoken

English English

not yet
rated

146 Reviews

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146 Reviews of Bryce Beatty

May 10, 2023

Dealership Rating
Employee Rating

Easy, no pressure and fast. Made sure the transaction was understood, answered all the questions. Courteous and professional. More

by REHINK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 10, 2023

Lithia Toyota of Medford responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

May 09, 2023

Dealership Rating
Employee Rating

I had ordered a new vehicle with Luis so many months ago and Luis was great with keeping me informed along the way and up to date with any new info. Not only was he very communicative leading up to the purc More

by DrK2423
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 09, 2023

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Luis delivered such a great experience! Troy Kloke, General Sales Manager

April 05, 2023

Dealership Rating
Employee Rating

My experience at Lithia of Medford was very pleasant all the team members were on top of it thanks More

by SANPIPERCONST
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 06, 2023

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Troy Kloke, General Sales Manager

January 10, 2023

Dealership Rating
Employee Rating

Buyer beware! No accountability to Toyota for used car sales, Lithia corporate will not return calls, emails, or answer phones, I bought 2 certified pre-owned vehi More

by BREEZAROUND
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 10, 2023

Lithia Toyota of Medford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Troy Kloke, General Sales Manager

Jan 11, 2023

BREEZAROUND responded

Hi Troy, My contact info has not changed. I know you went out of your way to help last minute after the sale and I appreciate that. The Lithia Subaru did not even rotate the tires at the alignment, so the tires wore down a lot more and the handling took a few weeks to calm down. I can't even get a complimentary tire rotation, lol. Because dealers refuse to work together to help customers we are at a stand still. Michael's Toyota Lithia near Seattle already attempted that. It makes no sense to lose time and money out of work just to drive 20 hrs on a hope things might be fixed. It still pisses me the heck off I keep finding dog hair and the driver side speaker base tone buzzes incessantly on some of my favorite tracks. I would like the Tacoma Lithia oil change canceled and refunded in the near future, on an agreed upon date... Lithia corporate is not responding. I would like the 2 standard vehicle keys and dealer specification sheets per this VIN mailed to an address here in Washington, please, right away. I would also like someone to email me some info and follow up to ensure the stereo is updated; dealers will charge me to address all of the issues. In addition it may come off the trade-in value, so I am paying double or triple what it would have cost Lithia Toyota Medford to do their job right in the first place. At this point I cringe at ever setting foot in Lithia Medford Toyota dealership again, even to get my Rav lifetime oil change 2x a year, for fear I will go off and rant to someone undeserving, and even if they were deserving they don't give 2 hoots, obviously, so it is a complete waste of my energy. Have you looked at the Toyota dealer rating on JDPower? It is mediochre to terrible given the quality of build, and no matter how good a rig, that will slowly drive and keep part of the market elsewhere. This is precisely the kind of thing that makes me want to rebuild my '84 Ford and not be out almost a grand a month. Yeah this is a nice rig but for 40G with these kinds of headaches and angst over what else did that dealer not do? Heck they couldn't even do a fresh oil change or the past due maintenance. Now I drive around hauling a rig knowing the tranny and diffs should have been changed at 60K before I bought it. The engine oil is about due now and it is less than the 10K interval I should have had from sale mileage, based on previous owner/lessee records. I would expect that from a private sale for 7G less. We are at 6 months later and there are same rigs with less miles, immaculate for 5G less than this vehicle. Yeah, I am sore, I am pissed. The social media rants, well-deserved, from any poor customer service, will haunt your dealership. Bree BREEZAROUND@GMAIL.COM

Jan 11, 2023

BREEZAROUND responded

In addition, since this is private, Brian's ability to sound rude, uncaring, and uninformed is quite impressive. The main takeaways for him - look up the correct vehicle purchased before you go off on a long rant, look up the actual warranty as compared to actual issues before telling someone to go use their warranty to resolve things, and last but not least, try, try, try to refrain from accusing the customer of lying and working the situation based on self-admittedly overhearing the sales manager talk on a a brief telephone conversation regarding a post-sale vehicle mechanical issue.

January 08, 2023

Dealership Rating
Employee Rating

Bryce Beaty and Tyler were helpful, friendly, and professional. Cate MacPherson was equally gracious and knowledgeable. At no time did we feel pressured to make a choice, and we were offered options More

by ZACCHINO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cate MacPherson , Tyler in Sales

Jan 08, 2023

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Troy Kloke, General Sales Manager

January 08, 2023

Dealership Rating
Employee Rating

We started off good, and we liked the salesman that we worked with. The problem was when we got home, we found that the battery was not secured, and it was a bad battery. It died within two days. It didn’ More

by VAILKAYNSTEVE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 09, 2023

Lithia Toyota of Medford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Troy Kloke, General Sales Manager

Jan 13, 2023

VAILKAYNSTEVE responded

Hello, My phone number is (707) 218-5235 if you would like to speak with me. Thank you, Kay Vail

January 07, 2023

Dealership Rating
Employee Rating

The staff at Lithia Toyota of Medford was very helpful and friendly. The process was quick and painless. It was a pleasant experience. I’d check them out if your in the market for a Toyota. More

by JTSANDERS24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 08, 2023

Lithia Toyota of Medford responded

JT, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Troy Kloke, General Sales Manager

January 04, 2023

Dealership Rating
Employee Rating

I am very happy with my 23 4Runner and experience at Medford Toyota! Yay! Yay! More

by WCOLSON84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 05, 2023

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Troy Kloke, General Sales Manager

January 01, 2023

Dealership Rating
Employee Rating

Happy with my experience with lithia would recommend to friends.very happy with my car. More

by CARLSWARTZ599
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2023

Lithia Toyota of Medford responded

Carl, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Troy Kloke, General Sales Manager

December 24, 2022

Dealership Rating
Employee Rating

Luis was great he checked every box we desired. Couldn't have had a more pleasureable experience. Thank you again for the quality service. We will definitely be back to do business with lithia toyo More

by KeithC84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 26, 2022

Lithia Toyota of Medford responded

Thank you so much for your wonderful review! We are thrilled that Luis had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

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