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Carl Bujorian
88 Reviews
I've had the pleasure of working with the Klaben family for over 40 years. I started out washing cars, driving the parts truck and selling cars. After graduating from the University of Akron I was given the opportunity to work as a service advisor, which then led to being a dispatcher, and then service management. I've lived in the Akron/Kent area all my life. I enjoy spending time with my family, my dogs and in the Summit County Metro Parks.
Read moreDealership Experience
45 yrs, 5 mos
Industry Experience
45 yrs, 5 mos
Specialties & Trainings
Ford Lincoln Service Manager Master Certified
88 Reviews
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88 Reviews of Carl Bujorian
March 22, 2024
Had an issue with loose antenna. Service manager, service rep and technician were able to rectify the situation equitably. Service manager, service rep and technician were able to rectify the situation equitably. More
by JBARTLETT3
Verified CustomerOther Employees Tagged: Anthony Thurman Jr
March 21, 2024
I’m always pleased with how I am treated at Klaben. As soon as you pull in to the service area, you are greeted immediately and started on the service process. As soon as you pull in to the service area, you are greeted immediately and started on the service process. More
by JBARTLETT3
Other Employees Tagged: Anthony Thurman Jr
February 16, 2024
Mike Brandvold is wonderful. Mike is very knowledgeable and understanding. He has earned our family's trust with many years of great service. We always see Mike for our service n Mike is very knowledgeable and understanding. He has earned our family's trust with many years of great service. We always see Mike for our service needs. More
by Dnacarter
Other Employees Tagged: Mike Brandvold, Sean Bradford
January 29, 2024
Joe French, the Service Advisor and Service staff are the pillar of exemplary service and satisfaction! pillar of exemplary service and satisfaction! More
by JASONDEMARCO
Other Employees Tagged: Mike Brandvold, Mona Crooks, Joe French, Kim Wolfram, Tom Alcorn , Michael Crooks
October 02, 2023
The people were Very helpful very thorough, and the work they did speaks for itself. they did speaks for itself. More
by BlackRam14
Other Employees Tagged: Artie Gissinger, Tom Alcorn, Sean Bradford, Curt Conrad, Derek Tenney, Kristin Bruner , Kody Blake, Chris Fritz, Craig Hutchinson
September 18, 2023
He was very helpful. And kind he knows his job. I would recommend him to everyone And kind he knows his job. I would recommend him to everyone More
by lewistristan906
Other Employees Tagged: Mike Brandvold, Tom Alcorn, Sean Bradford, Brandon Bart, Ryan D'Achille , Michael Albritton, Terry Baughman, Dylan Becker, Justin Russell
February 07, 2023
Excellent customer service! ! Always works with customer schedule & provide rides, so you are not stranded 💗 ! Always works with customer schedule & provide rides, so you are not stranded 💗 More
by MKGWEN
Other Employees Tagged: Kim Wolfram, Richard Klaben, Tom Alcorn, Christine Klaben, Christopher Volk , Terry Baughman
January 21, 2023
This was my first experience with the service department. My car has 3,000 miles and there was already an issue with the driver side window not working and having to have the part replaced. I scheduled my ap My car has 3,000 miles and there was already an issue with the driver side window not working and having to have the part replaced. I scheduled my appointment online and was very happy with the response and follow up reminders. I have given a 5 star rating but, being in the customer service industry myself, I tend to be a little more critical and have a couple of suggestions. As a service center, I would recommend identifying the Klaben Service Center down the road as Chrysler in the signage. I did not realize there were two different service centers and waited quite a while to talk to someone to be informed I was at the wrong location and “it happens all the time.” When I got to the correct location, I didn’t realize I was actually assigned a service representative and waited quite a while to be acknowledged. Several employees walked past me without any acknowledgment and, finally, a gentleman came out from the back and assisted myself and another customer who was waiting as long as me who also had no knowledge of their service representative. Now that I am aware of this, I will know what to do next time as this is a great feature of this service department. It was great to deal with one person for everything. When it was time to pick up my car, I knew exactly where to go and what to do. My service department representative, Kim, was very thorough with explaining what was wrong and reminded me to call her directly should there be any problems going forward. She is definitely an asset to the company. Overall, I would highly recommend Klaben Ford Service Center. I hope I never have to go back :), but if I do, I know I will receive excellent service. More
by conniedifilippo
Other Employees Tagged: Kim Wolfram
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