Chris Heimink | Page 2

I had a great experience with Chris and team. Everyone was knowledgeable and helpful with questions and concerns. Everyone was knowledgeable and helpful with questions and concerns. More

by JILLIANRFELICIANO Verified Customer Verified Customer

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Everyone i come in contact with at the dealership was very professional and friendly, they were very knowledgeable about they specific duties great team all together very professional and friendly, they were very knowledgeable about they specific duties great team all together More

by ESMIENUM7 Verified Customer Verified Customer

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I had a few concerns during my experience. First if I’m being frank I had a few communication issues with Chris during the entire process. At one point I asked him what came in the $1700 conve First if I’m being frank I had a few communication issues with Chris during the entire process. At one point I asked him what came in the $1700 convenience package that was attached to the vehicle I was looking at had. He told me a list which included nitrogen filled tires. When I looked at the car again I realized that the tires were filled with regular air, and when I mentioned this to him he stated that I may be correct. He asked what would get the deal done and I said give me the nitrogen filled tires and knock off $700 more and we had a deal. He went to talk with his manager and when he came back he said we had a deal. I felt good with it and we started working towards completing the deal. Awhile later I asked when the nitrogen tires would be put on and he stated that they instead took the cost of the tires off the price which is not what he led me to believe earlier. This is something he did not communicate when he told me the deal was approved and I found it a little annoying that he basically told me a half truth. My second issue is I was getting back money from my trade-in and was told on 16 October that it would take 5-10 business days to receive. It is now 8 October and I’ve been told by Chris to give it until the 20th of October to receive the check. Waiting almost a month for my almost 7K back is rediculous. I feel being so nonchalant about not adhering to the timeline struck reflects poorly. Overall my experience was average. One of the previous questions was would I recommend others to come to this dealership and your only options are “yes” or “no”. I recommend putting a “maybe” option with free text as to why that is. Thank you for your time. More

by HAFRUTOS Verified Customer Verified Customer

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Smooth transaction. Traded a vehicle in and that went well too. Enjoying our new RAV4 Hybrid Limited so far. Traded a vehicle in and that went well too. Enjoying our new RAV4 Hybrid Limited so far. More

by SUSAN35 Verified Customer Verified Customer

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Excellent dealer to work with! The salesperson was attentive and knowledgeable. Everything was explained in detail and the transaction went smoothly. The salesperson was attentive and knowledgeable. Everything was explained in detail and the transaction went smoothly. More

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They do a great job. Very honest and fast service. Have bought 3 cars from this dealership. Very honest and fast service. Have bought 3 cars from this dealership. More

by KENZNBENSMOM Verified Customer Verified Customer

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All three dealers were very helpful and accommodating with every question I gave them. Very professional. with every question I gave them. Very professional. More

by SILKRAY1 Verified Customer Verified Customer

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So I was just checking kbb values on my car and I guess they sent my info to these guys. I told them that and the only I would even consider was a GR Corolla. Which prior to this I was never able to find o they sent my info to these guys. I told them that and the only I would even consider was a GR Corolla. Which prior to this I was never able to find or drive one. To my surprised they said yes come on in. The car was ready for me and everything went smoothly until pricing. I was already aware since covid they been add xx charges to all their cars but they also dont make up for that with their trade numbers. they offered me less then the offers i got and added 1400$ on their car. eventually they honored part of the online price but we were still about 1000-2000$ apart. No manger got involved and that happens alot here. They are usually atleast professional but the added charges and lack of desire to make a sale are deal breakers. I was hoping to finalize something since we werent too far off. But no follow up. PS note after i checked the insurance i foundout the gr corolla has an insanely high insurance rate. And i am 46 with clean license. More

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did not complete yellow head lights had to buff myself and half a tank of gas is cheap they made plenty of profit and half a tank of gas is cheap they made plenty of profit More

by WTE52 Verified Customer Verified Customer

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Very easy transaction. Fast, efficient, very good communication, no hard upsetting. All in all a stress-free experience. Fast, efficient, very good communication, no hard upsetting. All in all a stress-free experience. More

by GIPSJA Verified Customer Verified Customer

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