Kelly Cavanagh

This was the best experience in buying a car ever. Kelly was just amazing and her customer Service outstanding!!! Not to mention the care they took making sure I knew how to operate all the bells in Kelly was just amazing and her customer Service outstanding!!! Not to mention the care they took making sure I knew how to operate all the bells in my new car. . More

by REALTORSANDYAUSTIN Verified Customer Verified Customer

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Really just the most amazing dealership you can go to. The service department is amazing. The service department is amazing. More

by bmquick08 Verified Customer Verified Customer

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Kelly was wonderful and made buying my car stress free! Very happy with my experience Very happy with my experience More

by MEGANMROLL Verified Customer Verified Customer

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Kelly was a dream to deal with. Quick, punctual, and has a good read on people to get things done. Set a test drive, she had the car ready to go, we had some whitty banter before sh Quick, punctual, and has a good read on people to get things done. Set a test drive, she had the car ready to go, we had some whitty banter before she turned me loose on the road. Arriving back we spent 5 minutes crafting our deal for finance. She got me that deal and out the door in one day. I was in a predicament and that was exactly the experience I needed for my mind to settle on bmw Westlake as the preferred dealer of choice were I can continue to be amazed by the brand, ownership, sales and service. More

by GUSGOLINSKI Verified Customer Verified Customer

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Matt is an excellent service advisor. I’ve been to many of the local competitors and Matt wins the business for BMW Westlake. He’s efficient, quick and no bother. Two examples in the past I’ve been to many of the local competitors and Matt wins the business for BMW Westlake. He’s efficient, quick and no bother. Two examples in the past month, x6 needed a water pump, part was there job was dune the same day as oil change under warranty. X7 had a front driver clunk, sway bar link, there the next day to be installed under warranty. To me car brand ownership is heavily weighted toward service and dealer experience, Matt provides that for me. More

by GUSGOLINSKI Verified Customer Verified Customer

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I really can't think of a better place to have my car serviced. The whole service department is fun to talk with and professional to work with. The technicians are top notch and always fix my car. The pa serviced. The whole service department is fun to talk with and professional to work with. The technicians are top notch and always fix my car. The parts department goes out of their way to get my parts in a timely manner. I just adore this whole dealership including Sales. Don't get me started with how many times Ian has helped me and my friends will all of the technology on these vehicles. He is absolutely the best product Genius I have ever worked with. Jeff Hughes always reaches out when my car or my mom's car is due for service. More

by BQUICK Verified Customer Verified Customer

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Great experience with this dealership when MAG in Dublin (Columbus, OH) didn’t want to sell a car. Totally worth driving 2 hours to deal with this dealership. Thanks!! (Columbus, OH) didn’t want to sell a car. Totally worth driving 2 hours to deal with this dealership. Thanks!! More

by GATORNATION321 Verified Customer Verified Customer

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The best around! Professionalism and quality at its finest! Everyone is there to help make your experience smooth and flawless. Professionalism and quality at its finest! Everyone is there to help make your experience smooth and flawless. More

by KUTCHMARK1 Verified Customer Verified Customer

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Very professional. 2nd car I bought from Kelly. I drove from Detroit because Kelly was so great with my first purchase! 2nd car I bought from Kelly. I drove from Detroit because Kelly was so great with my first purchase! More

by brett Verified Customer Verified Customer

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Always a great experience with Brittany at BMW of Westlake. We have 2 BMW’s and trust this dealership to take care of both of them. Westlake. We have 2 BMW’s and trust this dealership to take care of both of them. More

by FPALMERJR Verified Customer Verified Customer

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