Mike Niedzwiecki

Ken Delk made us feel very relaxed. The whole process was a very pleasant experience. The whole process was a very pleasant experience. More

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Jared was absolutely fantastic! Smooth process from start to finish, and I’d recommend BMW of Westlake to everyone! Smooth process from start to finish, and I’d recommend BMW of Westlake to everyone! More

by KENTON.A.THOMPSON Verified Customer Verified Customer

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Fabulous and easy process getting my new BMW. I highly recommend this dealership. This is my 4th BMW from them. Great deals and great customer service!! I highly recommend this dealership. This is my 4th BMW from them. Great deals and great customer service!! More

by Katherine V Verified Customer Verified Customer

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Ken was a pleasure to work with. He asked me all the right questions and listened to me when I told him what I was looking for. He didn't waste my time or show me anything that I wou He asked me all the right questions and listened to me when I told him what I was looking for. He didn't waste my time or show me anything that I wouldn't be interested in and didn't try to sell me above the budget I set. I felt taken care of vs sold to and that means a lot! Mike in the financial dept answered all of my questions and got me in and out quickly and on my way with my new car! Ian was extremely helpful in explaining all the features of my new car to me and got me all set up. When something wasn't connecting properly and I had to return he was very patient and reset it for me. I am technological challenged so his patience with me did not go unnoticed! More

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Everything was very good - friendly, fast and comfortable. To be honest - my best experience with dealership in the US so far comfortable. To be honest - my best experience with dealership in the US so far More

by Aleksei Iurenko Verified Customer Verified Customer

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West lake did what they said they would do. The car was well prepared for sale . Maintenance is up to date before I purchased. Including new tires. Would buy from them again. The car was well prepared for sale . Maintenance is up to date before I purchased. Including new tires. Would buy from them again. More

by HAPBOB03 Verified Customer Verified Customer

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This was our second purchase experience with Ken. We appreciate the work he put in to secure the exact car we wanted. We appreciate the work he put in to secure the exact car we wanted. More

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John Caruso is a great salesperson. Everything went smoothly and he gave me his personal cell phone number and said to call any time of the day if I had a question or problem!!! Everything went smoothly and he gave me his personal cell phone number and said to call any time of the day if I had a question or problem!!! More

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Wonderful experience! John was able to get me a fair trade in and a great deal on my new electric vehicle. This is my second purchase here and I won’t go anywhere else. John was able to get me a fair trade in and a great deal on my new electric vehicle. This is my second purchase here and I won’t go anywhere else. More

by KLEWISDO Verified Customer Verified Customer

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Great to deal with. Very smooth transaction from test drive to negotiation to delivery. No high pressure sales pitch. Very smooth transaction from test drive to negotiation to delivery. No high pressure sales pitch. More

by DW21084 Verified Customer Verified Customer

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