Mike Niedzwiecki

The service department did a really nice job of scheduling my appointment. Matt, the service manager, also did a nice job of walking me through the results from my inspection. scheduling my appointment. Matt, the service manager, also did a nice job of walking me through the results from my inspection. More

by DRDAVEM1943 Verified Customer Verified Customer

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Jerry Mancini and the entire staff were excellent and the car was delivered in great condition car was delivered in great condition More

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I worked with Matthew in sales, he was very attentive to my needs and did a great job on delivery. my needs and did a great job on delivery. More

by NZINNI Verified Customer Verified Customer

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Wry easy lease turn in and new lease. Great customer service and knowledgable tech guy. Great customer service and knowledgable tech guy. More

by Andrea A. Verified Customer Verified Customer

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This was the best experience in buying a car ever. Kelly was just amazing and her customer Service outstanding!!! Not to mention the care they took making sure I knew how to operate all the bells in Kelly was just amazing and her customer Service outstanding!!! Not to mention the care they took making sure I knew how to operate all the bells in my new car. . More

by REALTORSANDYAUSTIN Verified Customer Verified Customer

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Matt is an excellent service advisor. I’ve been to many of the local competitors and Matt wins the business for BMW Westlake. He’s efficient, quick and no bother. Two examples in the past I’ve been to many of the local competitors and Matt wins the business for BMW Westlake. He’s efficient, quick and no bother. Two examples in the past month, x6 needed a water pump, part was there job was dune the same day as oil change under warranty. X7 had a front driver clunk, sway bar link, there the next day to be installed under warranty. To me car brand ownership is heavily weighted toward service and dealer experience, Matt provides that for me. More

by GUSGOLINSKI Verified Customer Verified Customer

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It was a great experience. Jared was very easy to deal with and not at all pushy. He knew what we came in for and was happy to offer alternatives. He was patient and knowled Jared was very easy to deal with and not at all pushy. He knew what we came in for and was happy to offer alternatives. He was patient and knowledgeable. The trade in process was seamless and, more importantly, painless. Jared will be my first call next time I need a vehicle. More

by azaffiro Verified Customer Verified Customer

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Kelly was a dream to deal with. Quick, punctual, and has a good read on people to get things done. Set a test drive, she had the car ready to go, we had some whitty banter before sh Quick, punctual, and has a good read on people to get things done. Set a test drive, she had the car ready to go, we had some whitty banter before she turned me loose on the road. Arriving back we spent 5 minutes crafting our deal for finance. She got me that deal and out the door in one day. I was in a predicament and that was exactly the experience I needed for my mind to settle on bmw Westlake as the preferred dealer of choice were I can continue to be amazed by the brand, ownership, sales and service. More

by GUSGOLINSKI Verified Customer Verified Customer

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Great experience! Would definitely purchase from here again. Very Friendly and easy to work with. Would definitely purchase from here again. Very Friendly and easy to work with. More

by ssuzzany Verified Customer Verified Customer

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Always a great experience with Brittany at BMW of Westlake. We have 2 BMW’s and trust this dealership to take care of both of them. Westlake. We have 2 BMW’s and trust this dealership to take care of both of them. More

by FPALMERJR Verified Customer Verified Customer

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