Richard Bacon
Richard Bacon at Fred Martin Superstore
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Richard Bacon | Page 2

Sales and Leasing Consultant

Fred Martin Superstore

3195 Barber Rd
Barberton, OH 44203

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4.7
45 Reviews
4.7

45 Reviews

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45 Reviews of Richard Bacon

February 06, 2023

Dealership Rating
Employee Rating

My car is a lease to own , so it must be serviced there and I had no problems with Fred Martin on any and last visit ! Free coffee and popcorn , and You can walk around their show room and lots Thank very More

by Ford owner
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 06, 2023

Ford owner responded

Check out FredMartin

January 26, 2023

Dealership Rating
Employee Rating

This dealership had a lot more options than any other in the area for the kind of car that I was looking for! It also had the best long term insurance/power train warranty that I could find! More

by TATERTOTDALY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 27, 2023

Fred Martin Superstore responded

Thank you for working with us! We're glad we were able to get you the right vehicle with the right warranty. Thank you for the 5-star review and congratulations on your purchase! - Fred Martin Superstore Team

January 23, 2023

Dealership Rating
Employee Rating

The dealership was very busy , but made sure that a deal was done on a vehicle that I was satisfied with. More

by Mabrey011
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dean Marco

Jan 23, 2023

Fred Martin Superstore responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

January 08, 2023

Dealership Rating
Employee Rating

Large selection of vehicles to choose from. Very friendly and accommodating sales people and staff. More

by GLYDEWAY88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Miller, Michael Rutherford

Jan 09, 2023

Fred Martin Superstore responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Superstore. Thank you - Fred Martin Superstore Team

November 10, 2022

Dealership Rating
Employee Rating

Impressive, large dealership with small feel. Found a great deal online. Total transaction took less than two days. Very good experience. More

by JRCSTEELERFAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 11, 2022

Fred Martin Superstore responded

Thank you so much for choosing Fred Martin Superstore! Congrats on your new purchase, and let us know if we can be of any more assistance! Thank you - Fred Martin Superstore Team

October 20, 2022

Dealership Rating
Employee Rating

They helped me find my perfect car and efficiently addressed my concerns. They were very friendly and happy to help with all of our needs. More

by Kali
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dean Marco

Oct 21, 2022

Fred Martin Superstore responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jennifer Bittner Customer Relations Manager 330-753-4444 or email fmcares@fmcars.com

July 30, 2022

Dealership Rating
Employee Rating

The lack of communication & customer service is terrible . I decided on a car and by time I went to the bank and came back the truck I wanted was sold in less than 30min of me being gone . Then they convinc More

by aa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jeremy Wootan, Lisa Allison, Rob Zabel, Dean Marco, Mike Loucks, William Monroe , Andrew Adair, Derrick Desharnais, Jeff Dowdall

Aug 01, 2022

Fred Martin Superstore responded

We are sorry to hear your recent experience was less than positive, and would like to look further into your previous visits. However we are unable to pull up any records of your previous visits without more information. Our team would be happy to assist further by looking more into the situation, if you could please give our Customer Relations Manager Jennifer Bittner a call at 330-753-4444 with details of your visit, or email us at fmcares@fmcars.com. Thank you.

July 09, 2022

Dealership Rating
Employee Rating

Great wonderful super awesome the best badass the bomb incredible did me a solid love More

by THE_ALLEN6
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lisa Allison, Dean Marco, Mike Loucks , Andrew Adair, John Asano, Derrick Desharnais, Jeff Dowdall, Mike Gentile, Emilee Mapes

Jul 11, 2022

Fred Martin Superstore responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Thank you - Fred Martin Superstore Team

July 09, 2022

Dealership Rating
Employee Rating

Great salesman we worked with and not pushy! Great inventory selection! Will go back again when my lease is up again. More

by Shandi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 11, 2022

Fred Martin Superstore responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

June 10, 2022

Dealership Rating
Employee Rating

We had an excellent experience, and dealer Richard Bacon did a great job. We are happy with our deal. More

by TALLINGT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 10, 2022

Fred Martin Superstore responded

Thank you so much for choosing Fred Martin Superstore! Congrats on your new purchase, and let us know if we can be of any more assistance! Thank you - Fred Martin Superstore Team

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