Richard Klaben | Page 14

Klaben is an outstanding organization. The professionalism and customer service is second to none.Thanks professionalism and customer service is second to none.Thanks More

Helpful 0

Report | Print

Absolutely the best dealership! Rich and his team are awesome! I have worked with many dealerships and have never found one to be so honest, helpful and just plain easy to work with. I highly recommend awesome! I have worked with many dealerships and have never found one to be so honest, helpful and just plain easy to work with. I highly recommend them! My sales person, Louis Polos went out of his way to find something for me (at a time when vehicles are scarce due to Covid 19). He responded to every text I sent him and continued to work - even when it seemed like we wouldn't find a car to meet my needs. I am happy to say he found something for me and I couldn't be happier. He has also helped my daughter buy her first car and she loved him as well. If you are in the market for a new or used car - I highly recommend Klaben Ford/Lincoln and Louis! More

Helpful 0

Report | Print

Excellent dealership, they were very helpful in the ordering and delivery of my new Lincoln. The Corsair is a very nice SUV. ordering and delivery of my new Lincoln. The Corsair is a very nice SUV. More

Helpful 0

Report | Print

The employee team is always efficient and takes care of even the most challenging problems. The owner, Richard Klaben, has a philosophy of Customer First and that is exactly what happens. Thank you! even the most challenging problems. The owner, Richard Klaben, has a philosophy of Customer First and that is exactly what happens. Thank you! More

by MABDENT Verified Customer Verified Customer

Helpful 0

Report | Print

Klaben Ford Inc. Is a wonderful dealership. Rich Klaben runs a great company and has great people working for him such as Dave Mott in Sales, Mike Brandvold in the Service Department, Steve Workman in the runs a great company and has great people working for him such as Dave Mott in Sales, Mike Brandvold in the Service Department, Steve Workman in the Body Shop, Jennifer Bowen in Finance and all the other very professional and cordial employees at the dealership. Rich is a hands-on owner who always makes sure all customers are treated fairly and in a family manner. Our family has dealt exclusively with Rich and his folks at Klaben Ford for all of our automotive needs for many years and will continue to do so because of the great folks at the dealership, lead by Rich Klaben. More

Helpful 0

Report | Print

There are not enough accolades to describe my amazing experience with Klaben Ford . I actually live in northern Virginia and found out through friends here about Klaben when I couldn’t find a reliable de experience with Klaben Ford . I actually live in northern Virginia and found out through friends here about Klaben when I couldn’t find a reliable dealership In my area to help me with an issue with my Ford Escape. Klaben took over for me and provided us with all the support, direction and education that was lacking to get the proper outcome to an otherwise nightmare of a situation. Thanks to Richard Klaben, his service manager Tom, along with their entire staff we were able to get our 2018 Ford Escape engine replaced - for virtually nothing even though it was out of warranty . All Mr. Klaben kept saying was “ it’s the right thing to do and we want all Ford customers to be happy and satisfied . “ He even offered to send one of his own employees here - 400 miles away - to pick up our car and repair it at no cost to us ! I actually refer to this as going way above and beyond “ the right thing”. Thank you doesn’t come close to showing our appreciation for such a great dealership , along with an amazing staff from top to bottom . When we buy our next car I see a road trip to Ohio in our future ! Thanks Klaben Ford . You all are the best . Nancy and Will Mc. More

Helpful 0

Report | Print

Dave Mott is very knowledgeable about all cars he sells. Been dealing with him for 25 years. Very friendly. All the staff are very nice and knowledgeable. Would recommend!! Been dealing with him for 25 years. Very friendly. All the staff are very nice and knowledgeable. Would recommend!! More

Helpful 0

Report | Print

Exceptional service from entire dealership team! This is our third car from Klaben & won’t be the last. Thank you Mike and entire Klaben team our third car from Klaben & won’t be the last. Thank you Mike and entire Klaben team More

Helpful 0

Report | Print

This is the only dealership I will go to. They go out of their way every time to keep you as a life long customer not a one time. They have helped me so much when I was already in a stressful situation with their way every time to keep you as a life long customer not a one time. They have helped me so much when I was already in a stressful situation with car troubles. More

by gideonb21 Verified Customer Verified Customer

Helpful 0

Report | Print

Klaben again made my dreams come true! Since the Bronco Sport came out I’ve been hopefully to eventually drive one and Klaben made it happen! I thought it would be months and ended up taking about 2 weeks Sport came out I’ve been hopefully to eventually drive one and Klaben made it happen! I thought it would be months and ended up taking about 2 weeks and I got to choose my dream car!! So grateful for everyone who helped to make the process quick and painless! More

Helpful 0

Report | Print