Richard Klaben
Richard Klaben at Klaben Ford Lincoln

Richard Klaben | Page 14

President

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
5.0
936 Reviews

I have been the CEO of the Klaben Auto Stores since 2010. I started in the business in 1974, detailing cars. I learned quickly that a Family Business was both hard work and fulfilling, with a responsibility to the customers, the team members, and the communities which we serve. Titles represent responsibilities, not rank, as every team member, starting with me, is a Customer Service Representative. Throughout the years, I worked in various positions with responsibilities for every facet of the business as we grew into the Klaben Auto Stores. Today, our business model, upon which my Father (Albert Klaben Sr.) founded and grew the business, remains the same. Customers & Team Members (PEOPLE) are the foundation of our success. Hard work, respect, empathy, team-work, integrity, and a genuine concern for others are core tenets of that model. Moreover, none of it is possible without the Grace of God. We are blessed and I remain forever thankful.

Dealership Experience

45 yrs, 5 mos

Industry Experience

52 yrs, 6 mos

5.0

936 Reviews

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936 Reviews of Richard Klaben

July 30, 2023

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Rich and everyone at the Klaben Ford make the buying experience a good one. I will never buy a vehicle anywhere else! More

by udfan
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Recommend Dealer
Yes

Other Employees Tagged: Christine Klaben, David Mitchell , Denise Miller

July 30, 2023

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David is a hard working salesman that listens to his customer! Roscoe did an excellent job in having him take care of us! Easy transaction again from Richard and his staff. More

by Critz
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Yes

July 24, 2023

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The entire sales team at Klaben delivered an exceptional buying experience. I absolutely love my new Bronco, it was well worth the wait. More

by SSIGMUND2
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Recommend Dealer
Yes

Other Employees Tagged: Christine Klaben, Louis Polos , Terry Baughman, Scott Burghardt

July 23, 2023

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What a great experience ! Mike Uzl was very helpful got me in he perfext car for me will definitely go back to him when im looking for a upgrade down the line would recommend More

by Nal1206
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Recommend Dealer
Yes

Other Employees Tagged: Roscoe Woodberry, Christine Klaben, Jennifer Bowen, Michael Uzl II, David Klaben , Scott Burghardt, Luke Deegan, Douglas Lewin, Stewart Wincek

July 23, 2023

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Always able to accommodate my needs quickly and professionally. I feel confident in the services that I have performed More

by aprilbaby17
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Recommend Dealer
Yes

Other Employees Tagged: Chris Moldas , Angela Mazzagatti, Tyler Schultz

July 22, 2023

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This is the 3rd vehicle we've purchased from Klaben and already have plans for another! Mike Uzl is amazing! He takes time to explain things in a way that makes it easy to understand! Thank you again Mike! More

by andrea.loveland
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Yes

July 22, 2023

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My experience with Luke at klaben was most wonderful stress free and enjoyable car purchase I’ve ever had!!! I have never been treated so respectfully and kind as these gentleman have. I recomend this p More

by Katalexandria92
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Yes

Other Employees Tagged: Roscoe Woodberry , Luke Deegan

July 18, 2023

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Great team in all aspects. Always service with a smile. They instill trust in the auto industry More

by MABDENT
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Recommend Dealer
Yes

Other Employees Tagged: Christine Klaben, Chris Fritz, David Klaben , Mona Crooks 5 star, John Coleman 5 star

July 18, 2023

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To the entire Klaben Ford Team - Thank You! Special thanks to Scott and Mr.Klaben. More

by Jeff
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Recommend Dealer
Yes

Other Employees Tagged: Scott Burghardt, Angela Mazzagatti

July 11, 2023

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Always great service. All of the staff makes us feel like family. The entire experience from the ordering to pickup, Luke was great with communication through the whole pr More

by jczbasnik
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Recommend Dealer
Yes

Other Employees Tagged: Mike Cooney, Luke Deegan, Denise Miller

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