I started in 1974 washing cars and thereafter filled many positions and assumed added responsibilities within the Klaben Auto Group prior to attaining my current leadership position. With the guidance and mentoring I received from my Father, Al Klaben Sr., I have remained true to the core principles upon which our business was founded. Customer Driven - Integrity - Hard Work - Commitment to Excellence - Continuous Improvement. Customers are the foundation of our success! We have a team of quality individuals who work together to leverage our collective resources with the intention of delivering customer experiences that stand apart in an atmosphere of transparency, trust and respect. We share one common goal, to deliver the best value to our customers, team members, partners and communities. I'm proud to be a part of the Klaben Team. Family comes first and I'm blessed with 4 incredible children and a very special & supportive wife. Call 330.673.3139 ext 308
Read moreDealership Experience
43 yrs, 3 mos
Industry Experience
50 yrs, 4 mos
850 Reviews
Write a Review850 Reviews of Richard Klaben
December 14, 2021
Klaben Ford/Lincoln was absolutely amazing in helping me into a new lease f150. from Louis with sales down to Jen with finances. every aspect of my time here has been 10/10 as always. will definitley be bac into a new lease f150. from Louis with sales down to Jen with finances. every aspect of my time here has been 10/10 as always. will definitley be back and highly recommending to others More
Other Employees Tagged: Jennifer Bowen, Louis Polos
December 09, 2021
I love this dealership. Great service and outstanding staff. This is the number one place I trust to take care of my car. staff. This is the number one place I trust to take care of my car. More
Other Employees Tagged: Mike Brandvold, Mona Crooks, Joe French, Carl Bujorian
December 06, 2021
Louis Polos was terrific! He quickly answered all of our questions about ordering, pricing, and delivery via email. The vehicle was ordered and when it arrived we made arrangements for delivery. We spent questions about ordering, pricing, and delivery via email. The vehicle was ordered and when it arrived we made arrangements for delivery. We spent a short amount of time in the finance department then Louis went through all of the options and features of our new vehicle. He was very thorough. This is our third vehicle leased through Klaben dealerships. We live in the eastern suburbs of Pittsburgh and are happy to make the 100+ mile drive. Louis made the process extremely simple and easy. More
Other Employees Tagged: Jennifer Bowen, Louis Polos
December 05, 2021
I can always count on the Klaben Sales and Finance team to be efficient and informative. A car transaction is much more than it may seem - I spend an ample amount of time in my vehicle and require a few " to be efficient and informative. A car transaction is much more than it may seem - I spend an ample amount of time in my vehicle and require a few "must haves". Tyler Kline has always put me in a vehicle that meets those requirements - so much so that I hate to trade them in! Fair price, excellent service and a integrity. More
Other Employees Tagged: Tyler Kline, Christine Klaben, Jennifer Bowen , Steve Opalko
November 30, 2021
The service department is awesome… Brandon goes over and beyond the call of duty… I’m so glad he came back. beyond the call of duty… I’m so glad he came back. More
Other Employees Tagged: Roscoe Woodberry, Mike Brandvold, Christine Klaben , Brandon Pritchett
November 25, 2021
tom alcorn, mona, joe and girls who took over for loretta, shelby and Stephanie are terrific loretta, shelby and Stephanie are terrific More
Other Employees Tagged: Mona Crooks, Joe French, Tom Alcorn, Christine Klaben, Christopher Volk, Chris Fritz , Denise Miller
November 04, 2021
We had a very positive experience, knowledgeable and friendly staff,we could not be more pleased! friendly staff,we could not be more pleased! More
Other Employees Tagged: Terry Baughman, Jennifer Bowen
October 31, 2021
My overall experience through many years that I have worked with Klaben has been one of trust and respect. Not only during the purchase of the many vehicles, but also each time I needed service. Mr. Kla worked with Klaben has been one of trust and respect. Not only during the purchase of the many vehicles, but also each time I needed service. Mr. Klaben, Terry Colbert and Nate Bryant have gone above and beyond in delivering a great experience. I am very satisfied and will continue to recommend them to family and friends. More
Other Employees Tagged: Nate Bryant, Tim Casto, Terry Colbert
October 29, 2021
Klaben is great from Matt Moyers in sales, finance to Mr. Klaben himself. Couldn’t imagine doing business with anyone else. Klaben himself. Couldn’t imagine doing business with anyone else. More
Other Employees Tagged: Mike Brandvold, Christine Klaben, Jennifer Bowen , Matt Moyers
October 28, 2021
Absolutely love Klaben. We’ve been coming back for the last 20 years or more and we could never imagine going anywhere else! last 20 years or more and we could never imagine going anywhere else! More
Other Employees Tagged: Mike Brandvold, Christine Klaben, Jennifer Bowen , Matt Moyers