Richard Klaben
Richard Klaben at Klaben Ford Lincoln

Richard Klaben | Page 13

President

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
5.0
936 Reviews

I have been the CEO of the Klaben Auto Stores since 2010. I started in the business in 1974, detailing cars. I learned quickly that a Family Business was both hard work and fulfilling, with a responsibility to the customers, the team members, and the communities which we serve. Titles represent responsibilities, not rank, as every team member, starting with me, is a Customer Service Representative. Throughout the years, I worked in various positions with responsibilities for every facet of the business as we grew into the Klaben Auto Stores. Today, our business model, upon which my Father (Albert Klaben Sr.) founded and grew the business, remains the same. Customers & Team Members (PEOPLE) are the foundation of our success. Hard work, respect, empathy, team-work, integrity, and a genuine concern for others are core tenets of that model. Moreover, none of it is possible without the Grace of God. We are blessed and I remain forever thankful.

Dealership Experience

45 yrs, 5 mos

Industry Experience

52 yrs, 6 mos

5.0

936 Reviews

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936 Reviews of Richard Klaben

September 18, 2023

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Employee Rating

Klaben Ford Lincoln truly understands customer service from the owner Rich Klaben to Chris M. in Sales to Mona in Service. Starting with Mona - she treated my daughter and me with respect and kindness, ke More

by Elizabeth
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Recommend Dealer
Yes

Other Employees Tagged: Chris Moldas, Mona Crooks, Tom Alcorn, Sean Bradford , Angela Mazzagatti

September 12, 2023

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Fantastic! Mike Brandvold always gets me an appointment when I need one and the job is always done right. More

by TSweitzer
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Yes

September 03, 2023

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Klaben ford has a wide selection of vehicles for any needs. Friendly, comfortable and no pressure. Great place to buy your vehicles !!! More

by Campdeac
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Webster , Mike Cooney, Denise Miller

September 01, 2023

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Excellent customer service! ! Always do everything they can to make and keep the customer satisfied. I have never had a problem with anyone regarding my vehicle. They are very ho More

by Sherri S.
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Recommend Dealer
Yes

Other Employees Tagged: Mona Crooks, Tom Alcorn, Sean Bradford , Scott Burghardt, Mike Cooney, Craig Hutchinson, Angela Mazzagatti, Tyler Schultz

August 30, 2023

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Simply put, the Klaben Ford dealership is an outstanding Ford dealership. Louis Polos is a man of integrity. His word can be trusted, no gimmicks here. Louis will work around the clock to satisfy you. Th More

by Sombrero
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Recommend Dealer
Yes

Other Employees Tagged: Jennifer Bowen, Louis Polos

August 19, 2023

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They have always been very informative, Frisian’s very knowledgeable. I would refer anyone to them. More

by Semick53
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Recommend Dealer
Yes

Other Employees Tagged: Kim Wolfram , Mike Cooney, Angela Mazzagatti

August 14, 2023

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I’ve been doing business with Klaben for many years without issue. They are always responsive to my needs. More

by luckyshot41
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Recommend Dealer
Yes

August 06, 2023

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My whole experience was awesome Louis and the whole team made me feel relaxed the dealership was clean. I wasn’t in and out and got a car that was in my price range. The car was explained how to work it. My More

by Dawnrobinson64
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Recommend Dealer
Yes

Other Employees Tagged: Tim Sterling, Louis Polos , Denise Miller, Louis Polos

August 05, 2023

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From the moment I first walked in I felt welcomed. My sister referred me, she bought a car there. I bought a car there. And now my other sister is buying a car there. Louis was amazing!!!! Mr. Klaben More

by Aariomstembridge
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Recommend Dealer
Yes

Other Employees Tagged: Louis Polos , Denise Miller

August 02, 2023

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David made the whole process very smooth. He was organized and helped my parents and I get into cars we all love. More

by Rachael Ritzinger
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Recommend Dealer
Yes

Other Employees Tagged: Roscoe Woodberry, Kim Wolfram, David Mitchell , Angela Mazzagatti

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