Richard Klaben
Richard Klaben at Klaben Ford Lincoln
Refer Me

Richard Klaben | Page 13

President

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
5.0
850 Reviews

I started in 1974 washing cars and thereafter filled many positions and assumed added responsibilities within the Klaben Auto Group prior to attaining my current leadership position. With the guidance and mentoring I received from my Father, Al Klaben Sr., I have remained true to the core principles upon which our business was founded. Customer Driven - Integrity - Hard Work - Commitment to Excellence - Continuous Improvement. Customers are the foundation of our success! We have a team of quality individuals who work together to leverage our collective resources with the intention of delivering customer experiences that stand apart in an atmosphere of transparency, trust and respect. We share one common goal, to deliver the best value to our customers, team members, partners and communities. I'm proud to be a part of the Klaben Team. Family comes first and I'm blessed with 4 incredible children and a very special & supportive wife. Call 330.673.3139 ext 308

Dealership Experience

43 yrs, 3 mos

Industry Experience

50 yrs, 4 mos

5.0

850 Reviews

Write a Review

850 Reviews of Richard Klaben

December 14, 2021

Dealership Rating
Employee Rating

Klaben Ford/Lincoln was absolutely amazing in helping me into a new lease f150. from Louis with sales down to Jen with finances. every aspect of my time here has been 10/10 as always. will definitley be bac More

by 11dagilchrist
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Bowen, Louis Polos

Dec 15, 2021

Klaben Ford Lincoln responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Klaben Ford! Thanks again for the recommendation, and have an amazing day!

December 09, 2021

Dealership Rating
Employee Rating

I love this dealership. Great service and outstanding staff. This is the number one place I trust to take care of my car. More

by jjcharton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 11, 2021

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

December 06, 2021

Dealership Rating
Employee Rating

Louis Polos was terrific! He quickly answered all of our questions about ordering, pricing, and delivery via email. The vehicle was ordered and when it arrived we made arrangements for delivery. We spent More

by Roadranger
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Bowen, Louis Polos

Dec 07, 2021

Klaben Ford Lincoln responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

December 05, 2021

Dealership Rating
Employee Rating

I can always count on the Klaben Sales and Finance team to be efficient and informative. A car transaction is much more than it may seem - I spend an ample amount of time in my vehicle and require a few " More

by Sanibelstar
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Kline, Christine Klaben, Jennifer Bowen , Steve Opalko

Dec 07, 2021

Klaben Ford Lincoln responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Take care!

November 30, 2021

Dealership Rating
Employee Rating

The service department is awesome… Brandon goes over and beyond the call of duty… I’m so glad he came back. More

by Marlene1935
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roscoe Woodberry, Mike Brandvold, Christine Klaben , Brandon Pritchett

Dec 04, 2021

Klaben Ford Lincoln responded

Hello, we're happy you found our staff to be so supportive during your experience here at Klaben Ford. At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

November 25, 2021

Dealership Rating
Employee Rating

tom alcorn, mona, joe and girls who took over for loretta, shelby and Stephanie are terrific More

by maximus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 30, 2021

Klaben Ford Lincoln responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

November 04, 2021

Dealership Rating
Employee Rating

We had a very positive experience, knowledgeable and friendly staff,we could not be more pleased! More

by tslopek
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Terry Baughman, Jennifer Bowen

Nov 07, 2021

Klaben Ford Lincoln responded

Hi Tslopek, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

October 31, 2021

Dealership Rating
Employee Rating

My overall experience through many years that I have worked with Klaben has been one of trust and respect. Not only during the purchase of the many vehicles, but also each time I needed service. Mr. Kla More

by Cjschafer81
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nate Bryant, Tim Casto, Terry Colbert

Nov 03, 2021

Klaben Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! We appreciate your recommendation of our dealership!

October 29, 2021

Dealership Rating
Employee Rating

Klaben is great from Matt Moyers in sales, finance to Mr. Klaben himself. Couldn’t imagine doing business with anyone else. More

by Collins0819
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Brandvold, Christine Klaben, Jennifer Bowen , Matt Moyers

Oct 31, 2021

Klaben Ford Lincoln responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

October 28, 2021

Dealership Rating
Employee Rating

Absolutely love Klaben. We’ve been coming back for the last 20 years or more and we could never imagine going anywhere else! More

by BevCollins
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Brandvold, Christine Klaben, Jennifer Bowen , Matt Moyers

Oct 30, 2021

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

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