Dealership Experience
4 yrs, 3 mos
Languages Spoken
English
Spanish
69 Reviews
Write a Review69 Reviews of Roberto Rocha
August 31, 2023
Alex, Fred, and Bang were great very helpful was very happy with salespeople management and finance person thanks to all would recommend this dealership to anyone .. happy with salespeople management and finance person thanks to all would recommend this dealership to anyone .. More
Other Employees Tagged: Fred Mena, Bang Bui , Alex Mena
August 25, 2023
Sold me a 2022 Highlander and it was supposed to have Alloy wheels. I bought the insurance for wheels and when I messed up one of my wheels I went back to the person that sold it to me and he didn’t real Alloy wheels. I bought the insurance for wheels and when I messed up one of my wheels I went back to the person that sold it to me and he didn’t realize that it was clan wheels so I am stuck with damage wheels. Even the service manager tried to help didn’t get anywhere. and also got together with the service manager, and the manager that runs dealerships he did offer when a used car came in with the with the alloy rims he would change them out I have worked with them for about six months. I never heard back from them very disappointed. The sad part of the deal the two salesman’s wasn’t aware of the clan wheels told me it was alloy Then was a lady that I was told to talk with she heard my story and tried back calling she would never return my call multiple times More
Other Employees Tagged: Fred Mena, Bang Bui, Danny Waguespack, Nick Oliveri
August 05, 2023
From my first contact with Joe to the final signatures my experience was awesome!! Joe really went above and beyond, I asked for a video with some specific information and he provided that very quickly and i experience was awesome!! Joe really went above and beyond, I asked for a video with some specific information and he provided that very quickly and it was extremely thorough. I was traveling an hour and a half to the dealership so Joe made sure he reserved the car I was interested in so that it would be there upon my arrival. Then when it came time to purchase the financing was easy, and they even made special accommodations so that my husband who is a truck driver could sign the documents. I can’t say enough about my experience, we will definitely try to work with them in the future for car/truck purchases!!! More
Other Employees Tagged: Joseph Evans
July 27, 2023
Dealership does not hold to their contracts and has altered my deal post date. This is unacceptable and Ray Brandt Toyota owes me money for changing my payoff after we signed paperwork. altered my deal post date. This is unacceptable and Ray Brandt Toyota owes me money for changing my payoff after we signed paperwork. More
Other Employees Tagged: Amber Netto, Jeff Patten
June 18, 2023
Great person always ready to help and very co operative and transparent about the offers. and transparent about the offers. More
Other Employees Tagged: Woody Gregoire, Chad Legnon , Jason Eddlestone
June 16, 2023
Excellent, knowledgeable staff that work as a team to find the right car for you! find the right car for you! More
Other Employees Tagged: Woody Gregoire, Chad Legnon, Giancarlos Chavez, Mario Mejia, Nick Oliveri, Terry Langley, Joseph Evans , Alex Mena
May 15, 2023
Fantastic service this guy never stop to do the deal we appreciate his support for the Spanish community appreciate his support for the Spanish community More
Other Employees Tagged: Woody Gregoire, Giancarlos Chavez
April 29, 2023
Excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente More
Other Employees Tagged: Fred Mena, Bang Bui, Erick Burgess Sr, Douglas Montalbano, Kerry Cella, Takiyah Cavilear, Mariano Gomez , Jason Eddlestone, Brett Hernandez
April 22, 2023
Good service amazing got what I wasted from Woody and jc and also Roberto thanks and also Roberto thanks More
Other Employees Tagged: Woody Gregoire, Giancarlos Chavez, Nick Oliveri