Rosaly Bermudez
Rosaly Bermudez at Lexus of North Miami

Rosaly Bermudez

Finance Manager

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

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4.7
54 Reviews
4.7

54 Reviews

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54 Reviews of Rosaly Bermudez

July 15, 2025

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Employee Rating

Was very happy and very knowledgeable keep me updated with my car jeep up the woodwork great service Thank you More

by trotterdc50
Service Price Transparency
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Recommend Dealer
Yes
Jul 15, 2025

Lexus of North Miami responded

Thank you for sharing your positive review! We hope to welcome you back to Lexus of North Miami in the future.

July 07, 2025

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I had great service at Lexus of North Miami Short wait and leased my new 2025 Lexus IS with ease. More

by cruzml66
Service Price Transparency
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Recommend Dealer
Yes
Jul 07, 2025

Lexus of North Miami responded

Thank you for being such a great customer of Lexus of North Miami. Enjoy your new 2025 Lexus IS!

May 25, 2025

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Was professionnly treated. The fees are very high doing similar service by an outside mechanic More

by SALOMONMOSSERI
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

May 27, 2025

Lexus of North Miami responded

We appreciate your feedback about our service and prices. Thanks for working with the Lexus of North Miami team.

March 15, 2025

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Employee Rating

Lexus of North Miami took good care of me and got me into the car I wanted! Used car manager worked with me on the price to a point where both sides were happy. Would recommended them again More

by KON
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Recommend Dealer
Yes
Mar 16, 2025

Lexus of North Miami responded

We're delighted to hear that our team at Lexus of North Miami provided you with a great experience and helped you get the car you wanted. It's wonderful knowing both sides were happy with the deal, and we appreciate your recommendation!

January 14, 2025

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Angel is top notch! I always have the best experience when I visit NML Truly the best and most trusted dealership in south Floridad if you're looking for your next Lexus More

by larrycalderon
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Recommend Dealer
Yes

Other Employees Tagged: Alex Suarez, Andrew Verneuil

Jan 14, 2025

Lexus of North Miami responded

Larry, we're delighted to hear that Angel and Andrew provided you with such a great experience at Lexus of North Miami! Your trust means the world to us, and we look forward to serving you again in the future. Enjoy your new ride!

January 09, 2025

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Waiting time was too long and repair progress and final completion notifications was also slow. More

by SAUNDERS13
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Recommend Dealer
Yes
Jan 10, 2025

Lexus of North Miami responded

I'm disappointed to see that you weren't satisfied with your visit. We do our best to provide 5-star experiences and I'm sorry we missed the mark. We will be sure to discuss this as a team so that we can improve our process going forward. If there's anything else you'd like to discuss, please feel free to reach out to me. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

December 02, 2024

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Wow. .. just Wow... It was my first time working with Eric at The service department, but although I was happy with my former service advisor, I'm even hap More

by Alma
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Recommend Dealer
Yes

Other Employees Tagged: Cesar Alcala , Eric. Service Advisor

Dec 03, 2024

Lexus of North Miami responded

Alma, we're delighted to hear that Eric exceeded your expectations at Lexus of North Miami! It's fantastic knowing he provided such exceptional service. We look forward to assisting you again in the future!

October 01, 2024

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Had a great experience with Cesar, Rosie and Matthew truly recommend this dealer. They were all very helpful!! More

by vanessam21
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Silva, Cesar Alcala

Oct 01, 2024

Lexus of North Miami responded

Thank you for the recommendation! We're delighted to hear Cesar, Rosie, and Matthew provided such helpful service at Lexus of North Miami. Enjoy your new ride!

October 18, 2023

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RUN AWAY ! !! My story began when I found a used ES350 I wanted to buy. My interaction was with Dulce a salesman at Lexus of North Miami . I commissioned an i More

by Sarhan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Alfred Utset, Demetri Melekos , Dulce Perez

Oct 20, 2023

Lexus of North Miami responded

Sarhan, I'm truly sorry to read about your experience. It's clear that we've fallen short of not only our standards but yours as well and for this, we apologize. We aim to provide a smooth transaction process and it seems like there were several missteps along the way in your case which is concerning. I'd appreciate an opportunity to discuss these matters further with you directly if you're willing - please reach out at your earliest convenience so we can address each point raised here properly. Thank you, Brittany Stillwell - Customer Relations Manager - 786-528-3788

June 07, 2023

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He’s definitely the goat. You can tell he’s about business the real deal … 10/10 ;) More

by Tamp yung
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Verneuil

Jun 07, 2023

Lexus of North Miami responded

Thanks for the awesome feedback for the Lexus of North Miami team!

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