Russell Hyatt

Subaru of Jacksonville was by far the best dealership I have ever visited. Initially, I reached out to gather some basic information about a vehicle I was interested in. From the very first phone call, I w have ever visited. Initially, I reached out to gather some basic information about a vehicle I was interested in. From the very first phone call, I was impressed by the professionalism and genuine care of my salesperson, Caleb. Unlike many other experiences I’ve had, Caleb wasn’t pushy or aggressive. Instead, he took the time to listen attentively to my needs and preferences and answered all of my questions with honesty and patience. Caleb’s approach made me feel completely at ease and confident in my decision to schedule an appointment. When I arrived at the dealership, I was delighted to see that Caleb had already pulled the car around and had it ready for a test drive. It was such a thoughtful touch that truly enhanced my overall experience. Beyond just the initial interaction, the dealership itself was immaculate and welcoming. The staff was courteous and attentive, and I felt that they genuinely wanted to ensure I had the best possible experience. Subaru of Jacksonville exceeded my expectations in every way—providing exceptional customer service, a transparent and respectful sales process, and a team that truly cared about finding the right car for me. By the time I left, I had not only found the perfect vehicle but also had complete trust in the dealership. I wholeheartedly recommend Subaru of Jacksonville to anyone in the market for a new or used vehicle—they set a new standard for excellence in the automotive industry. More

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Process was easy and everyone was very helpful. I didn’t feel pressured which was nice. I didn’t feel pressured which was nice. More

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Subaru of Jacksonville has been my dealership of choice for 9 years. Their sales & service teams have provided solid service & support for my vehicle. Recently, I bought my 2nd Outback through them. They m for 9 years. Their sales & service teams have provided solid service & support for my vehicle. Recently, I bought my 2nd Outback through them. They made it a simple experience from start to finish & were always available to promptly answer all my questions. I highly recommend Subaru of Jacksonville. More

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Good variety of vehicles to test drive, very patient and not pushy. They did an excellent job with my purchase and staff have wonderful personalities. not pushy. They did an excellent job with my purchase and staff have wonderful personalities. More

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Everyone was awesome! ! Juan really knew his product and was very informative, he was also very nice and respectful of our time. We really felt like family when we left and ! Juan really knew his product and was very informative, he was also very nice and respectful of our time. We really felt like family when we left and would recommend this dealership to friends and family. More

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The most pleasant service experience Mike is really attentive and cares about your car, as if it was his own. attentive and cares about your car, as if it was his own. More

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Excellent service advisor Danny Cain along with service manager Russell, and polite young man that performed my alignment and communicated to me what he did. Service promptly let me know anything additiona manager Russell, and polite young man that performed my alignment and communicated to me what he did. Service promptly let me know anything additional needed. More

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Top notch service from service through sales to financing. Nothing but the best team all around at SOJAX. financing. Nothing but the best team all around at SOJAX. More

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Number one in all areas! Salesman Ray is exceptional and knowledgeable. My third purchase here! Salesman Ray is exceptional and knowledgeable. My third purchase here! More

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Amazing! ! We had a great experience at Subaru of Jacksonville on Atlantic Blvd. From the time we drove up to the dealership, we were greeted with a smile and ! We had a great experience at Subaru of Jacksonville on Atlantic Blvd. From the time we drove up to the dealership, we were greeted with a smile and “how can we help you today?” Our sales guy, Mark Ogden, was so patient and knowledgeable with our many questions and showing us all our options. ( I never knew it could be so easy and painless to purchase a car) I will add, I touched every Ascent on the lot and drive everyone crazy! We made our choice FINALLY🤣. We want to sign paperwork and surprise, again , easy breezy! .It was back to Mark, who introduced me step by step to my new Ascent! What can I say except.. thank you so much for changing my mind on car purchasing and forever making me a member of the family at Subaru of Jacksonville!! Now, my only problem is I’m so spoiled, I’ll expect this everywhere I go!! It’s true,… drive a Subaru, you’ll buy a Subaru….. especially from this dealership!!! More

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