Scott Douglas | Page 7

All Ferman personnel inspired confidence. Each Client Rep was an expert in their respective positions. I am highly satisfied with the personal attention and advice offered by the Ferman BMW Each Client Rep was an expert in their respective positions. I am highly satisfied with the personal attention and advice offered by the Ferman BMW Team. More

by dorie3126 Verified Customer Verified Customer

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David Soto is always great to work with. He is up front on everything. Scott Douglas did a great job getting us a low interest rate for the buyout on our lease. He is up front on everything. Scott Douglas did a great job getting us a low interest rate for the buyout on our lease. More

by Wiiliam65 Verified Customer Verified Customer

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Great dealership. Excellent products, well presented, in a clean and pleasant space. The Ferman staff worked as team both in advance of and during our visit to give Excellent products, well presented, in a clean and pleasant space. The Ferman staff worked as team both in advance of and during our visit to give us a very positive experience. Our salesperson, Patrick Knutson, was knowledgable about their cars and very helpful. Our sales manager, Brian Pelletier, was similarly knowledgable and brought a bit of welcome humor to the experience. Brian listened to what we wanted and suggested a different vehicle, which was the one we ultimately bought. David Theado invested what seemed to be an unusual amount of his time to our deal in order to make sure we got a fair trade and an overall deal with which we felt comfortable. The whole experience was quick and efficient. More

by frequentcarbuyer Verified Customer Verified Customer

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Ferman BMW is my preferred BMW Dealer. Always great Customer Service and attention to detail! Always great Customer Service and attention to detail! More

by mmeadows3 Verified Customer Verified Customer

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Review part 2, The dealer agreed to cover any charges that I paid get get the issues resolved. Thank you for working things out. that I paid get get the issues resolved. Thank you for working things out. More

by sanjaybasdeo Verified Customer Verified Customer

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Had a great salesman Mario Borbolla bought pre owned toyota Corolla. And also sales manager Brien did a good job thanks again toyota Corolla. And also sales manager Brien did a good job thanks again More

by Muna Verified Customer Verified Customer

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I bought my car remotely. I live in Gainesville and found the car on auto trader. My car had been totaled the week before so I had no transportation. Everyone was great. Answe I live in Gainesville and found the car on auto trader. My car had been totaled the week before so I had no transportation. Everyone was great. Answered all my questions and set up delivery. Everything was handled online and went very smoothly. I couldn’t be more pleased. More

by harpershirk Verified Customer Verified Customer

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Friendly and capable staff. Work satisfactory and completed as promised. Carwash is a great touch! Work satisfactory and completed as promised. Carwash is a great touch! More

by DMacLeod Verified Customer Verified Customer

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They had perfect vehicle. .perfect. finance. ..perfect sales ... perfect knowledge..great place to buy a beautiful car. .perfect. finance. ..perfect sales ... perfect knowledge..great place to buy a beautiful car. More

by jim Nelms Verified Customer Verified Customer

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Positives: - Joe was very responsive via texts - The front desk receptionist was very sweet. She saw I had only a small water and grabbed a larger water bottle. Negatives: - The car was not very cle front desk receptionist was very sweet. She saw I had only a small water and grabbed a larger water bottle. Negatives: - The car was not very clean. Actually had to go to a car wash the next day and scrubbed the outside/inside of the car. - I asked for a bag to transfer my items from previous car. A trash bag was handed to me, which I declined and moved it by hand Vs using a trash bag… - A deal was made and then when I went to finance, turns out the deal was using a bank bank does not finance electric cars, which I was told the new payment would be more…ultimately the original offer was met, but frustrated that it had to get to a point where I was going to just walk out. More

by krystont Verified Customer Verified Customer

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