

I started out as a porter then a Service Advisor, and Service Director at Cleveland area Ford/Lincoln dealer. My wife and children have been my motivation and inspiration, I am blessed. I have definitely realized what it means to work in an organization completely committed to and driven by a "customer first" culture/business model. Our team is just that and always working to get better together every day. Thank you in advance for taking the time to provide your feedback.
Read moreDealership Experience
7 yrs, 11 mos
Industry Experience
34 yrs, 2 mos
Specialties & Trainings
Ford Lincoln Service Manager Master Certified
326 Reviews
Write a Review326 Reviews of Sean Bradford
June 03, 2025
Time for service on my 18 f250 came all the way from Florida to have Klaben service my vehicle! Mike Brandvold is my advisor been so for over 20 years trust him with all the family vehicles. Truck need Florida to have Klaben service my vehicle! Mike Brandvold is my advisor been so for over 20 years trust him with all the family vehicles. Truck need a few things done extended warranty covered some but then the bad news new front brakes that was an ouch. Mike was able to put lifetime pads on and was a special so he was fantastic. Eric Chapman is who I like to work on my truck known him as long as Mike. With saying that if Mike says someone who is more schooled in something all the techs I trust. Sean Bradford manager is great guy to work with also. Went over to sales to say high Christine Klaben and momma got a new car, but that’s another story. More
Other Employees Tagged: Mike Brandvold, Christine Klaben , Eric Chapman
June 03, 2025
I would like to thank Gavin Fano and Sean Bradford for the great service they provided in taking care of my Edge looking forward to leasing a Explorer in the next three months keep up the great service an the great service they provided in taking care of my Edge looking forward to leasing a Explorer in the next three months keep up the great service and I really like the mobile service I have used it twice also all of the other service dept employees always make you feel welcomed More
Other Employees Tagged: Gavin Fano
June 01, 2025
Mona along Sean Bradford and the well trained technicians got the critical software done very quickly after Ford finally released the update. The entire dealership team did everything to get the battery sy got the critical software done very quickly after Ford finally released the update. The entire dealership team did everything to get the battery system working properly. More
Other Employees Tagged: Mona Crooks, Tom Alcorn
May 13, 2025
Everyone is straight up Nothing hidden Oil IS. changed and tires actually ARE rotated ( unlike other places) Prices right now, work done in a timely manner changed and tires actually ARE rotated ( unlike other places) Prices right now, work done in a timely manner More
Other Employees Tagged: Mike Brandvold, Carl Bujorian, Tom Alcorn, Brandon Bart, Dylan Becker
May 12, 2025
I was told back in January that my water pump was going to need replaced sooner than later. When I had my car in on Monday, they told me it was starting to leak. I approved the work, and they wasted no tim to need replaced sooner than later. When I had my car in on Monday, they told me it was starting to leak. I approved the work, and they wasted no time getting the parts and getting the repair done in a timely manner. The Team really knows my car and driving habits, so they're always looking out for my safety. It's cheaper to address the problem when it's small instead of letting it get to a bigger, more costly repair/replacement. I trust them with my car. More
Other Employees Tagged: Mona Crooks, Tom Alcorn, Steve Sigmund
March 25, 2025
The service team at Klaben has been amazing the last few appointments. I had some odd issues recently, and they were able to find solutions that worked and were affordable. They really care about customer s appointments. I had some odd issues recently, and they were able to find solutions that worked and were affordable. They really care about customer service and they try their best to keep all their customers happy. Shawn, Cody, and Anthony were the individuals that I worked with, and they were outstanding! More
Other Employees Tagged: Anthony Thurman Jr , Cody Jones
March 17, 2025
Great service department. My advisor, Mike, was with another guest and Sean stepped right in to get me started. Mike came back and finished the check in process throughly and My advisor, Mike, was with another guest and Sean stepped right in to get me started. Mike came back and finished the check in process throughly and quickly. We did a check of the vehicle together and he made sure all my questions were answered. I had concerns of intermintent brake noise they could not duplicate while I was there. Tom, the service manager, made sure to go on a test drive with me before the paperwork was completed to ensure my concern was addressed and there was no other issues. Tom runs a great shop/team and they earned all five stars! More
Other Employees Tagged: Mike Brandvold, Tom Alcorn
March 13, 2025
The team I worked with was very professional. Anthony is always a pleasure to work with. I appreciate the excellent customer service I received when I left the service center and my car wouldn’t Anthony is always a pleasure to work with. I appreciate the excellent customer service I received when I left the service center and my car wouldn’t start. Sean sent out a mechanic right away and took care of the issue. I am not sure what the mechanics name was but he was very professional and pleasant to work with. Thank you to all the employees that took the extra step to make sure I was taken care of. More
Other Employees Tagged: Anthony Thurman Jr , Cody the mechanic
March 09, 2025
I love the Klaben Team. I trust their honesty and know that I'm valued as a customer. They respect my time and schedule to get me in and back on the road. Mona Crooks has be I trust their honesty and know that I'm valued as a customer. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 12 years now. Highly recommended More
Other Employees Tagged: Mona Crooks, Joe French, Kim Wolfram, Steve Sigmund

