I started out as a porter then a Service Advisor, and Service Director at Cleveland area Ford/Lincoln dealer. My wife and children have been my motivation and inspiration, I am blessed. I have definitely realized what it means to work in an organization completely committed to and driven by a "customer first" culture/business model. Our team is just that and always working to get better together every day. Thank you in advance for taking the time to provide your feedback.
Read moreDealership Experience
8 yrs, 6 mos
Industry Experience
34 yrs, 9 mos
Specialties & Trainings
Ford Lincoln Service Manager Master Certified
353 Reviews
Write a Review353 Reviews of Sean Bradford
January 13, 2026
Fast friendly service, I won’t take my truck anywhere else. I recommend the service department. I wouldn’t even go to another Ford dealership. else. I recommend the service department. I wouldn’t even go to another Ford dealership. More
Other Employees Tagged: Gavin Fano
January 08, 2026
Kim is always very thorough and thoughtful making sure to explain everything and recommend the needed services. explain everything and recommend the needed services. More
Other Employees Tagged: Mike Brandvold, Mona Crooks, Joe French, Kim Wolfram, Tom Alcorn, Rob Simon, Brandon Bart, Gavin Fano, Anthony Thurman Jr
January 01, 2026
Dylan Becker and Cassie Hiner did an awesome job! Great personalities and very approachable. They were a few minutes early and worked efficiently as a team. Thank You for a great maintenance servi Great personalities and very approachable. They were a few minutes early and worked efficiently as a team. Thank You for a great maintenance service!! More
Other Employees Tagged: Mike Brandvold, Dylan Becker , Cassie Hiner
December 28, 2025
I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 13 years now. High They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 13 years now. Highly recommended More
Other Employees Tagged: Mona Crooks, Joe French, Tom Alcorn, Steve Sigmund, Anthony Thurman Jr
December 24, 2025
I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 12 years now. High They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 12 years now. Highly recommended More
Other Employees Tagged: Mona Crooks, Joe French, Tom Alcorn, Steve Sigmund, Anthony Thurman Jr
December 18, 2025
He’s thorough, honest, knowledgeable, and helpful. He worked hard at getting me the best service. He worked hard at getting me the best service. More
Other Employees Tagged: Rob Simon, Gavin Fano
December 17, 2025
This dealership’s customer service is top tier! I highly recommend them for any of your car service needs! I highly recommend them for any of your car service needs! More
Other Employees Tagged: Mike Brandvold
December 16, 2025
Klaben has it going on in all aspects of service. Mike Brandvoid is our guardian Angel providing the best service needed. Very approachable and effective in saving us cost and time. Thank you Mike Mike Brandvoid is our guardian Angel providing the best service needed. Very approachable and effective in saving us cost and time. Thank you Mike!! More
Other Employees Tagged: Mike Brandvold
December 12, 2025
I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 12 years now. High They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 12 years now. Highly recommended More
Other Employees Tagged: Mona Crooks, Joe French, Kim Wolfram, Tom Alcorn, Steve Sigmund
November 14, 2025
I will forever recommend this dealership. I have gone to closer Ford dealerships, and choose to go further distance to Klaben because of the trust and respect I’ve gained with the people who I have gone to closer Ford dealerships, and choose to go further distance to Klaben because of the trust and respect I’ve gained with the people who work here. I’ve unfortunately spent too much time visiting the service department over several months, absolutely no fault of theirs, and every time I have been treated with care, sincerity, and respect. They have put my needs first every single time, and have stayed consistent in the service and culture they deliver to their customers. They have helped me so much, and I will continue to trust them. Due to the extraordinary support from the service department, I cannot wait to purchase my next vehicle here and experience the same culture in the sales department. The stress that comes with maintenance issues can be overwhelming, but every time Anthony took the reins on providing empathy and support, and always delivered a quick turnaround to get my vehicle back on the road. I cannot say enough good about the experiences I’ve had here over several years. More
Other Employees Tagged: Anthony Thurman Jr

