Tom Alcorn | Page 9

David went above and beyond to make sure I was happy and get the exact truck I was looking for. get the exact truck I was looking for. More

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I would never go to any other dealership. Klaben makes car buying so effortless. The klaben team works hard to get you what you want and make sure you are happy. Klaben makes car buying so effortless. The klaben team works hard to get you what you want and make sure you are happy. More

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We originally visited Klaben for the Corsair. We ended up purchasing an Edge. Same up front pleasant treatment for both cars. Kyle was well versed in both vehicles treated us with respect and jus We ended up purchasing an Edge. Same up front pleasant treatment for both cars. Kyle was well versed in both vehicles treated us with respect and just the right amount of humor. He guided us through the whole process, answered our MANY questions and called in back up when he didn’t have the exact answer. We traveled past other car dealers to get to Kent. It was definitely worth the trip. More

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I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 11 years now. High They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 11 years now. Highly recommended More

by fairyrain826 Verified Customer Verified Customer

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Just purchased/leased my 6th and 7th vehicles from Klaben and will never buy from another dealership. Scott was the best sales professional and so easy to work with. I love the no gimmicks, no pressure sales and will never buy from another dealership. Scott was the best sales professional and so easy to work with. I love the no gimmicks, no pressure sales approach. David provided some very decisive personal service in our favor that would never happen at a big corporate dealership. I've purchased and had vehicles serviced at dealerships throughout country and Klaben is light-years beyond anything I've experienced anywhere else. Klaben's impeccable service doesn't stop after driving off the lot. I will never service my vehicles anywhere else. Thank you for such a pleasant car buying experience and I really appreciate having such a great family run dealership in our community. More

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Excellent service! Called the day prior to confirm appt. for mobile service. Showed up on time and did all the work in my parking lot. Will continue to use this conv Called the day prior to confirm appt. for mobile service. Showed up on time and did all the work in my parking lot. Will continue to use this convenient service indefinitely! More

by BCanter21 Verified Customer Verified Customer

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Good service department. The advisor Kim and Manager Tom were very knowledgeable and got any concerns I had fixed and got all questions answered. The advisor Kim and Manager Tom were very knowledgeable and got any concerns I had fixed and got all questions answered. More

by JUSTINJOHNS73 Verified Customer Verified Customer

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Joe French, the Service Advisor and Service staff are the pillar of exemplary service and satisfaction! pillar of exemplary service and satisfaction! More

by JASONDEMARCO Verified Customer Verified Customer

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Buy a vehicle and don’t expect anything afterwards. Been waiting on a replacement for my defective ford f150 for months. Don’t expect anything from the people who sold you the vehicle or by other dea Been waiting on a replacement for my defective ford f150 for months. Don’t expect anything from the people who sold you the vehicle or by other dealership that you pay for service along the way. They suddenly don’t know anything about the company that builds them. More

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I trust no one more than Mona Crooks and Klaben Ford to take care of my needs for my 2008 Ford Explorer and they do it in a timely manner. Mona is one of the sweetest, wonderful people that knows her busin take care of my needs for my 2008 Ford Explorer and they do it in a timely manner. Mona is one of the sweetest, wonderful people that knows her business, knows her customers and knows how to get things done. I have been a Klaben Ford customer for over 30 years and I keep coming back and Mona was my first person that I ever came in contact with at Ford 30 plus years ago and I continue to go to her and only her that's how much I trust her and Klaben to get my job done. Thanks Mona for all your years of service and for taking such good care of me and all my vehicles which there have been many and I hope that we can continue for many years to come.....Lisa More

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