53 California Mercedes-Benz Dealers

Great quick experience. - egerbercga

Great quick experience. Detailed but efficient and got me out on the road quickly. Easy

Suzy is an excellent specialist. - Ferdinantabraamyan

Suzy is an excellent specialist. She helped me choose a car and handled the entire transaction. I am very grateful to her for her assistance.

Working with MB Laguna and their Internet Sales - beaumorgan

Working with MB Laguna and their Internet Sales Department is always fantastic. I have leased or purchased over a half dozen vehicles from them over the past 10 years and most recently have worked with David Abrams who is phenomenal. While I live in North County San Diego and have several other MB dealerships in my area, they are unable to match the people and pricing of MB Laguna. I’m happy to be a loyal customer.

My car is always in excellent hands at Mercedes of - GIGI

My car is always in excellent hands at Mercedes of Ontario. Tony. Garcia provides me with excellent service and make sure everything is top-notch with my vehicle

The environment is nice and clean. - amandaliu

The environment is nice and clean. The staff are very friendly and very cooperative with each others!

Communication was clear and swift leading up to my - Disappointed

Communication was clear and swift leading up to my appointment, which immediately set a great tone. Our salesperson, Lyanna Lee, was absolutely fantastic — knowledgeable, easy to talk to, and genuinely kind. She wasn’t pushy at all, which made me feel completely comfortable throughout the process. Lyanna went out of her way to make sure we were taken care of, and it truly showed. I’ve been car shopping for a while now, and this was one of the few experiences that felt refreshing and honest — no red flags, no pressure, just professionalism and care. The dealership itself is gorgeous and comfortable, and you can tell they take pride in maintaining a space that reflects their commitment to customer satisfaction. Everyone we interacted with was friendly and welcoming (aside from a slightly grumpy finance person, but hey — nobody’s perfect!). The overall vibe was positive, calm, and trustworthy — it just felt right. I couldn’t be happier with my new car, and I’m genuinely relieved to have ended my search on such a high note after a bad experience elsewhere just a few days before. If you’re looking for a top-notch dealership experience and want to work with someone who’s down-to-earth, knowledgeable, and chill, ask for Lyanna Lee. She made all the difference. Highly recommend Autobahn Motors!

Sam at Mercedes Santa Monica-simonson delivered - jazmyne Cabaong

Sam at Mercedes Santa Monica-simonson delivered exceptional service—professional, attentive, and made my car purchase seamless.

Very knowledgeable. - Nam

Very knowledgeable. Very patient. Very professional. If you have any questions KATIE is the way to go. Came in nervous and curious. Left with our beautiful family suv. THANK YOU KATIE !!!

Josephine is a wonderful dealer who is honest and caring - swoo

Josephine is a wonderful dealer who is honest and caring sale professional. She is so knowledgeable about the cars she presents to her clients.

Clean, capable in delivering a product. - jeepeto2005

Clean, capable in delivering a product. Attentive staff, low key approach, this worked well for me.

Thank you for your support and excellent condition of my - Rita B

Thank you for your support and excellent condition of my beautiful MB. Experienced some difficulties with contract interpretation, but efforts from management rectified my concern. THANK YOU!

The dealer was very professional and patient throughout - nalisa521

The dealer was very professional and patient throughout the entire process. They provided clear information, answered all my questions, and made everything smooth and easy. I truly appreciate their excellent service and highly recommend them.

Great Service. - raiders12858

Great Service., very professional and polite! Will keep bringing my car for all services needed.

Chris is very knowledgeable and his experience helped - adelgadillojja

Chris is very knowledgeable and his experience helped answer all my questions. I'm very happy !

I always go to this dealership because of my service - Villa_fontana

I always go to this dealership because of my service advisor…Amilcar. I trust him to tell me which service is really important to do. He is a “no pressure” kind of guy…and makes me feel that he too is concerned about my cost. I love Mbenx and how comfortable the ride is…but the cost to maintain it is not cheap.

I had an excellent experience at this Mercedes-Benz - Harmik

I had an excellent experience at this Mercedes-Benz dealership. From the moment I walked in, I was greeted warmly and made to feel at ease. The staff was professional, knowledgeable, and took the time to answer all my questions without ever making me feel rushed or pressured. The sales team was upfront, transparent, and genuinely focused on finding the right car for me rather than just making a sale. They explained all the features thoroughly, gave me a fair deal, and made the entire process smooth and stress-free. What stood out most was their commitment to great customer service. The entire team went above and beyond to make sure I was happy with my purchase. Even after driving away, I felt confident that I’d be well taken care of for future service and support. If you’re looking for a luxury car-buying experience that combines professionalism with a personal touch, I highly recommend this dealership.

I don’t know much about cars, but everyone here was - Hinmy.feng

I don’t know much about cars, but everyone here was incredibly warm, patient, and professional. They offered me a very fair deal and even took the time to teach me some useful tips for driving my new car. The whole process was smooth and enjoyable. Andy is a truly professional salesperson, and I’m very grateful for his help.

Biggest inventory in the area means you get the car you - Fluidmechanic

Biggest inventory in the area means you get the car you want at the price that’s right. Customer service is great and they don’t like to waste your time like some others.

My experience at Mercedes Benz Sacramento was a good one. - Scalldog1

My experience at Mercedes Benz Sacramento was a good one. Definitely would do business again.

Great place great vibes! - michael.g22sales

Great place great vibes! Our salesman EJ helped us pick the perfect car and Julian the sales manager was able to help make it fit in our budget. Will definitely be doing business here again!

Exceptional service from a team that truly cares! - Mrsfernandez0214

Exceptional service from a team that truly cares!" I want to thank Evette, Kurt and Jonathan for the excellent level of customer service we received. A smile goes a long way and these three were very personable. I communicated some concerns and these three in particular made me feel valued and heard. Unfortunately, I did not plan accordingly and I have to go back, but I do so knowing I'm in good hands. I truly hope ownership sees this review because ,"These employees set the gold standard for what customer service should be. Their professionalism, friendliness, and genuine care made my experience outstanding. Every company should strive to have a team like this." I will continue to give feedback on my services here. Thank you all!

I’m going to this dealership since 2020 ,I love the - Edison

I’m going to this dealership since 2020 ,I love the people very nice and friendly, I have buy 4 Cars from this dealership, Art the person always helps me give me very good price .

I would like to give a shout out to Mike B from Service - Photaigaming

I would like to give a shout out to Mike B from Service advising as he perfectly embodies the three principles of being disingenuous, dishonest, and apathetic. He is everything that is the antithesis of customer service. Mike was uninterested and disingenuous when I told him I wanted to take my broken car to another service location because the service quote Mercedes gave me was too expensive considering how old my vehicle is. He gave me no other options, nor did he try to work with me, and instead I was given a look of disdain and treated as if I was stupid. I was fortunate enough to have met Mr. Lamont who was concerned for my broken sounding car and my safety, and did his best to negotiate the price with me and ultimately convinced me to keep my car with them for service. BUT I regret that choice. When I had ultimately decided to go ahead with the repair on a Wednesday, I had been told it would be ready by Friday by Mike. When Friday came by, no one from Mercedes reached out to me about the status of my car and I had to call them myself to ask what was the situation. It was only when I had called that Mike told me only the parts had just came through and my car hasn't been worked on yet, so it would not be ready until the following Monday. When I mentioned to him that he was the one who told me my car would be ready by Friday when I originally decided to go ahead with the service, Mike not only gaslighted me but denied that he ever said that. There was no accountability to even admit his own mistake or miscommunication. As a result of his miscommunication, this has costed me several days worth of Uber/Lyft rides. Lastly, on the day of pick up, as if it were even remotely appropriate, Mike had thought it would be smart enough to make a joke about my financial status given my employment. "Oh, if you're a [my job], why didn't you just pay the full price then, haha" I shouldn't have to explain that everyone comes from different backgrounds and I didn't come to Mercedes to have to explain my own financial situation to anyone and be looked down on. I came to Mercedes because I have before in the past to other Mercedes service locations (not the Fresno one) and I care for my car that I have been driving and dependent on for a long time. Mike has demonstrated to be apathetic to any customer given his reputable history of repeated terrible reviews here on Google. Unless I am blind or someone cannot read, it is amazing that he still has a job there at Mercedes. It has been clear that someone has not learned "if there is nothing good to say, then just shut your mouth." Mr. Lamont thank you for your customer service. It is something that Mike has yet to learn and add to his vocabulary. I hope you plaster this review next to his desk as a reminder of how much of a great employee he is and how much he means to Mercedes. He truly goes above and beyond treating his customers poorly. It's amazing that he is one of the first faces you will see if you try to bring in your car for repair. I would rather have driven my broken car and crashed than to be serviced with Mike. This is just utterly very unprofessional service, especially at a Mercedes dealership. I would NEVER come back again because of how degrading and irresponsible Mike was.

Very disappointed in the service department. - Slc0329

Very disappointed in the service department. When I called to make annual service appointment. I was not aware my car warranty expired. Took my car for an oil change. When I checked in, they never told me there would be a charge for my visit. After my car was complete I was told I owed 400.00. I questioned why I was being charged. I was told they told me when I made my appointment that my warranty expired. They absolutely never said anything because I would have asked how much my service would cost and would NEVER agree to a $400.00 oil change and car wash. Very disappointed that I never got notification from Mercedes of my warranty expired and that I was lied to by service department that they told me ahead of time. Updated Review: Mercedes Manager, Matt Kelleher, immediately called me after receiving my email and my concerns. Matt apologized and we agreed upon a resolution that was satisfactory to my original complaint. I was very impressed that Matt called me on a Sunday within an hour of me sending the email. This is great customer service acknowledging in a timely manner. Thank you Matt!

Toshi gave me great offers. - YASUHIRO KAWAI

Toshi gave me great offers. It took a time to decide my mind. I could get a great car I really want. Thank you very much for your support. I really appreciate it.

I had an outstanding experience at Mercedes-Benz of - ZainMB

I had an outstanding experience at Mercedes-Benz of Encino, and a big part of that was thanks to Ben Benyoucef, the salesperson who assisted me in getting my black on black Mercedes. From start to finish, Ben was incredibly professional, yet still made the whole process fun and stress-free. His approach to negotiation was straightforward, transparent, and made me feel confident in my decision. I highly recommend Ben Benyoucef and his sales manager Larry Killingsworth are true gems and to anyone looking for a top-notch car buying experience. If you're planning to visit Mercedes-Benz of Encino, be sure to ask for them!

Hector was prompt about answering any questions I had, as - stevendixon1944

Hector was prompt about answering any questions I had, as well as taking photos for me.

MB of Santa Rosa is a model business. - Kim G

MB of Santa Rosa is a model business. We just got a used vehicle there, and our experience was beyond positive. Liborio Rodriguez is an excellent sales manager. He was always available for follow-up questions, helped with all concerns, negotiated a great discount, and made the entire process easy and sufficient. I highly recommend MB of Santa Rosa. Their customer service is simply exemplary.

Excellent - Slotte

I had the greatest, easiest experience with Bobby Singh and Barry. They made my experience very personalized, without any pressure. We were offered coffee, water, and snacks multiple times. We got a great deal on a used BMW X5, they even went to the gas station and filled up the tank, and detailed it for us while we were doing paperwork! I would recommend them times a million. Thank you all!