Honda has been servicing my 2016 Honda Civic (with over - Tee Atwell
Honda has been servicing my 2016 Honda Civic (with over 100,000 mi now), for almost 10 years, and this is the only Honda I trust my baby with. The Honda staff, especially Martin, the Manager, are absolutely AMAZING. They are always busy but welcoming, dedicated, and still show up with a sense of humor and a smile.
Recently, engine oil was spilled all over my engine block and spark plugs while I was over 150mi away. I had to get the car towed back, I had been laid off, finances were tight and really didn't know what I was going to do. I called and was transparent about my situation and Martin assured me they would be able to get my car back up and running for an affordable price, and they did. But what was so meaningful is he also held a compassionate space for me to feel safe enough to share my vulnerable situation.
They did a full tune up, removed all the spilled oil, and my car was running like new again, like Martin said, for a very affordable price. Shortly after, I took me and my 90-year-old Granny on a road trip 300+ miles away, one-way, and she (Honda Civic, not Granny) ran great. This meant a lot seeing that I was going to be traveling with my Granny.
To have the full confidence in a car dealership is not always easy except when it comes to Honda of the Desert. I am very grateful for the Honda of the Desert Team! Keep up the awe-inspiring work. You are much appreciated!
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