1,344 Virginia Rivian/1000 Service Centers

Service manager and including all the employees are very - jungjaklee

Service manager and including all the employees are very kind, every service I got through them was really satisfied, also diagnosed correctly and repaired timely manner. That is why I am taking my car to that dealer even though I live 20miles away.

It was nice easy experience with nice workers and staff. - nick32496

It was nice easy experience with nice workers and staff. Had me in and out!

Everything went well, and I especially like working with - dtstep

Everything went well, and I especially like working with Christopher Dutton as my service representative. He has continued to provide excellent support and follow through. I am happy to return for service to Auto Nation, and to continue to work with Christopher as my service representative. Thank you!

I got a quick appointment and the service was down in a - hooville182

I got a quick appointment and the service was down in a quick and easy manner.

My service representative, Jonathan, is the greatest you - roger.durity

My service representative, Jonathan, is the greatest you could ask for. He provides a positive service experience, giving me confidence which gives me peace of mind that my car is being well-maintained.

I would recommend the service department. - calanglais

I would recommend the service department. They are great and very knowledgeable and professional. Great service.

Tommy always provides the highest professional diagnosis - LRKAO

Tommy always provides the highest professional diagnosis and service for my Range Rover Sports. I trust and respect his help.

Scott Lambert has made the positive difference ensuring I - CHDIGGSAKA

Scott Lambert has made the positive difference ensuring I get all the initial and updated information regarding my cars. He is an important asset to the Midlothian branch of Mercedes Benz. I’ve been with him as my service provider almost twenty years or more and I appreciate him very much! The service mechanics, office staff have been professional and very cordial to everyone who comes into the office.

Wes Tolson is always helpful and pleasant to work with. - KCole

Wes Tolson is always helpful and pleasant to work with. I appreciate his professionalism and willingness to always help over the years.

The works complete on time. - nellyac1

The works complete on time. They also checks for other important issues and recommendations are also done

Great service, the staff was polite and informative. - andicha

Great service, the staff was polite and informative. The staff kept me informed on how things were going and the approximate time my vehicle would be ready.

Fixed it right the first time happy to have my F250 back - PATTON2

Fixed it right the first time happy to have my F250 back and ready to be used

Excellent, knowledgeable, friendly staff. - Bick

Excellent, knowledgeable, friendly staff. On schedule and reasonable cost. They treat customers like they would like to be treated. Highly recommdnd.

Simple service with quick turn around and clear - anniepie369

Simple service with quick turn around and clear communication. No appointment was needed and keys were brought to me promptly.

I came inside to wait and you had the most accommodating - Smartcookie5000

I came inside to wait and you had the most accommodating staff! I was very impressed and happy with my visit. I had to take some medicine and needed food. The shuttle was arranged to take me to a food place for a sandwich. All thanks to your service person named Calvin. Thank you so very much!!!

Precise, professional, professional advice thorough. - o2rwright

Precise, professional, professional advice thorough. On time with their clients and products. Cater to your needs

Was in and out quickly. - Gunner14

Was in and out quickly. Very little waiting time. I waited at the dealership and they texted me when the car was ready.

Amazing process and very professional I will always come - Mikayladixon95

Amazing process and very professional I will always come back for my oil change. Thank you!

AJ continues to demonstrate a very positive and - Pittmanm

AJ continues to demonstrate a very positive and professional attitude. He displays competence and a thorough knowledge of the BMW vehicle. I like the fact that he ensures I understand the reason a part needs to be replaced or repaired. He presents me the opportunity to review the invoice and ask questions before finalizing the payment - one of the reasons he’s earned my trust. Again - I can give “10 stars” and more to AJ’s work ethics.

I had a service appointment with James. - Rw

I had a service appointment with James. He was busy with another customer when I arrived so another service tech greeted me and checked me in until James was available. James was thorough, professional, and ensured my service was handled as timely as possible since I had decided to wait for the vehicle. The car was returned to me cleaned inside and out.

The service reps care about the customer and work hard to - MJLOGAR90

The service reps care about the customer and work hard to keep them informed in a timely manner. My rep visually showed me an issue with my vehicle, and the tech took care to fix it right the first time. My expectations were exceeded.

First time dealing with both. - LWCVKW

First time dealing with both. Seems honest and professional and friendly. They seemed to be concerned that I was informed and satisfied with the service.

They were able to fit us in for the repair, and got a new - JESCHEETT

They were able to fit us in for the repair, and got a new tire overnight. Good job!

Super friendly and professional staff that got the job - gilder_ox_5w

Super friendly and professional staff that got the job done. I would go back again

They are well respected people. - flmzora

They are well respected people. Everything done on time, and they explained what they done.

Service rep was great. - JAMESHERNDON

Service rep was great. Invoice was well below the estimate. I was disappointed in the pressure from the sale department to sell my vehicle. I bought my first car from this building in 1977. Not sure I want to deal with sale people that use such tactics.

Mo is very knowledgeable and efficient. - sassyme394

Mo is very knowledgeable and efficient. Thank you Mohammed and Nissan of Richmond. Great experience overall.

As always I was kept informed on the progress and status - SAMEDOLDBROWN2

As always I was kept informed on the progress and status of the repair. It was returned to me quicker than expected.

Excellent, didn't had to wait long. - SLAMAR222

Excellent, didn't had to wait long. Didn't have to wait long and the work done to my car was to my satisfaction

Great friendly service. - SARA.NOLLCLEMENTS

Great friendly service. I wish the owner would set up a work office center for the customers with Ethernet and wi Fi space that is quiet. The TV just repeats itself