"During our service appointment on Tuesday afternoon June 30, Joe Kalem provided exceptional service to my family and me. My wife and two kids and I arrived tired and hungry on the tail end of an 8,500 mile cross-country road trip from CA to NY. Joe met us at the service center door and went straight to work getting our Mazda CX-9 checked in for an oil change and tire rotation and set up the shuttle to whisk us off to lunch at BJ's Restaurant nearby while the mechanics went to work. Joe also provided me with a quote for a new set of tires and answered all our questions. Joe's can-do attitude and pleasant demeanor made our experience smooth and worry-free. I only wish we lived closer...we'd come to Mazda of Elk Grove for all our service needs.
Thank you for a great customer experience!"
"Excellent service. Dealer got straight "to the point" without trying to sell me a car/stuff I didn't need/want... awesome test drive with "a little bit of everything" gave me a good overall first impression of the car that is now MY car :)!"