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Mazda Dealer Reviews

Latest Reviews

"We worked with TRACI. He was very easy to work with and very helpful. He made it easy to select a new car rather than a used car. The payment is at an amount we can afford. Traci was easy to reach by phone for follow-up questions after the purchase was final. I would definitely recommend this dealer lot to our friends. "
Reluctant Buyer
"My wife and I visited Keffer Mazda on a Saturday afternoon back in January without an appointment after test driving several models at another competing auto maker dealership in Charlotte earlier in the day. Before, we had done our own research, narrowing our interest to the compact SUV and mid-size sedan categories in finding the right new vehicle for my wife. Our salesperson, Yuri Carvalho was a pleasure to deal with. His easy going demeanor, impressive detailed knowledge of the Mazda product line, and patience in answering our many questions during several test drives made the experience a pleasureable one. He did not disparage the competition; rather, he let the Mazda vehicles' superior handling characteristics and features speak for themselves during the test drives, offering thorough explanations of model features and patiently answering our many questions. In fact, the only frustrating part of the whole experience was deciding between the Mazda6 and the CX-5, as my wife loved the handling and features of both vehicles. Yuri's extensive vehicle knowledge and his passion for the Mazda brand shown forth during the afternoon we spent at Keffer. My wife finally decided on the CX-5, and we felt confident that we got a great vehicle at a competitive price. We enthusiastically recommend Yuri Carvalho as a first point of contact if one is considering Mazda for their next vehicle purchase. We have owned the CX-5 for just over 5-months now and have driven it extensively in a variety of city commute and interstate distance driving conditions. The CX-5 has performed exceptionally well for us, and it is certainly a pleasure to drive. We have no regrets in purchasing it. I recently took the vehicle in for first service at Keffer's impressive, new facility, after having made a same day appointment a few hours earlier. Jay and the crew had the vehicle serviced in well under an hour, despite my being late for the appointment. It appeared in every respect to be a highly efficient service operation, and the staff were cordial. Our salesman, Yuri, even stopped over by the lounge to check that we were satisfied with the CX-5. Cannot beat that. Best car buying experience to date. "