Back

DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,389 Reviews

4,389 Reviews of DCH Wappingers Falls Toyota - Service Center

Sort by
October 03, 2023

They were awesome! Had a big selection of cars and were willing to work with me. More

by KITTYJUST4U001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael O'Hare
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!

September 30, 2023

The service advisor was very helpful and friendly, and of course, as usual, service was top notch More

by REALLAW2224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall
Oct 01, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

September 30, 2023

Amazing experience they helped me to find the best deal and made me feel welcome More

by LINIQUEOROBINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Kueshal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2023 -

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

September 30, 2023

I was happy with your advisor Matt Rivera very friendly showing me the bideo thanks More

by darcelguido
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that Matt Rivera was able to take care of your vehicle in a timely manner!

September 28, 2023

I have been to this dealership 3x this month & am pleased with the service I received. I dealt with Judy Deems each time & found her to be so helpful & accomodating to my car’s needs. More

by mammaskeen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
Sep 29, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and thanks for your kind remarks for our team.

September 28, 2023

What I do realize all the time is the service charges are higher than the cost of minor parts like brake system and suspensions More

by KOFIKONTOH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

September 27, 2023

Professional and confident, also compassionate and understanding to my needs really made me feel comfortable to do business with you More

by Kathmandusix
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe degroodt
Sep 27, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. We are so glad that our team was so helpful during your visit!

September 27, 2023

My wife and I went into Toyota looking for a new car for our family and Avi went above and beyond for us. We highly recommend Avi for anyone looking for a new or used car . More

by Adam.Hajali86
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Adam.Hajali86 responded

Thank you Da

Sep 27, 2023 -

Adam.Hajali86 responded

Thank you Daryl and Avi

Sep 29, 2023 -

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that Daryl and Avi provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

September 27, 2023

This dealership is top of the line compared to others that we have dealt with in the past.The entire staff were extremely accommodating. Our salesman, Joseph W.was extremely friendly, professional,and kn More

by UGOJWT2
Service Time
Recommend Dealer
Yes
Employees Worked With
Joseph Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!

September 26, 2023

The dealership was very accommodating, especially Angel in the time spent with us. We were very limited on when we could both be there and your place being open. We appreciate you all for staying late for More

by STRFRY65
Recommend Dealer
Yes
Employees Worked With
Angel and Hymie
Sep 27, 2023 -

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that Angel provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

...
119
...