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Jim Ellis Buick GMC Mall of GA

Buford, GA

Overview
Employees
Reviews
Vehicles
4.6
3,949 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,949 reviews

October 29, 2024

It was a slow start. finally fixed. Thank you to nick to help and to hear me. The service rep to help me getting my uger set up.thankyou Jim Ellis More

by Mslori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2024 -

Jim Ellis Buick GMC Mall of GA responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

October 28, 2024

My oil change and 15k checkup were handled quickly and professionally. My car was washed and vacuumed aldo. More

by DONNA050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 28, 2024

Excellent experience both in the purchase and customer service after the sale. Worked with David, Nick, Ed (a little), Charlie and Sami - all so helpful and really took care of us! More

by Shawnmccall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Estrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 28, 2024

Both gentlemen delt with me, answered all my questions. Settled all of my concerns. All of this without feeling pressured. More

by JREESE4015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jovan Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Estrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 28, 2024

Always a great service at Jim Ellis. I would not go anywhere else. They take good care of me. More

by Pat Savage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jovan Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Pat, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 27, 2024

I came by expecting the same too busy to help dealership, and was surprised. Brandon in service assisted me with my vehicle ordeal and he basically went out his way to make sure that my . servic More

by Ty Gamble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Toole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 25, 2024

Terrible customer service and prices I will not recommend anyone to come and do business with this location More

by SHANEANT78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Stecker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Barnes
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 872-0884 to discuss your concerns, as your satisfaction is of utmost importance to us.

October 25, 2024

David Estrella outstanding service, listened to our needs, quick, hassle-free purchase. We’d return! More

by André
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Estrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

October 25, 2024

most pleasant experience! Ed was absolutely fantastic and I got my car back in less than twenty four hours!! More

by savannahbutlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Toole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

October 25, 2024

Outstanding service, everyone was totally professional and very honest which made my transaction very easy. More

by CARLTONLAMARWILLIAMS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jovan Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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