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Toyota of Cleveland

McDonald, TN

5.0
4,887 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 4,887 reviews

April 10, 2024

Kenny and Justice were fantastic. Up front about everything. Made sure to take the time and understand what I wanted and what I was looking for. I'll be buying another vehicle from th More

by Drew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Toyota of Cleveland responded

Drew, it's great to know that Kenny and Justice were able to assist you in finding the right vehicle at Toyota of Cleveland. We look forward to seeing you again for your next purchase!

April 10, 2024

While I have never been able to but a vehicle without some frustration with the dealership process this far better than some previous experiences. Fortunately, I hooked up with Kenny a seasoned salesman More

by DMS
Recommend Dealer
Yes
Employees Worked With
Mike Covington
4.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Toyota of Cleveland responded

We're glad to know that your experience with our seasoned sales team at Toyota of Cleveland was a satisfying one. It's great to see you were given the time and space needed for such an important decision. Thanks for choosing us, we appreciate it!

April 08, 2024

I have had nothing but a positive experience every time I have visited Toyota of Cleveland. Salespeople listen to your expectations in a vehicle and are not at all pushy. Demetrius was especially helpful in More

by Lisa
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Durbin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demetrius Beasley
Apr 08, 2024 -

Toyota of Cleveland responded

Lisa, we're so glad to know you've had positive experiences with us at Toyota of Cleveland. It's great that Demetrius and Crystal were able to assist in finding the right vehicle for you! We appreciate your kind words and look forward to seeing you again soon.

April 06, 2024

My wife and I initially came to the dealership just to test a few other cars out and to help find out the ideal car that she would want. Once we got onto the lot Mike was extremely nice and helped find us More

by Philipwaldrop9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Burr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Toyota of Cleveland responded

Philip, it's great to know that Mike and our team at Toyota of Cleveland were able to help you find the perfect car within your budget. Thank you for trusting us with your business! Enjoy the new ride!

April 06, 2024

Alfred helped my MayMay purchase a 2022 RAV4. He was knowledgeable and catered to her needs. More

by Debbie
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Toyota of Cleveland responded

Hi Debbie! Thank you for leaving us this five-star review and kind words about Alfred from our sales team at Toyota of Cleveland! We'll see you next time! Safe travels in your 2022 Toyota RAV4!

April 06, 2024

Alfred is the ONLY person my family will use! He’s the best there is. Need a new Toyota go to Alfred!! More

by McKenziemiller7060
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Toyota of Cleveland responded

We're delighted to know that Alfred has been able to provide such excellent service for your family at Toyota of Cleveland. Thanks for the high praise and recommendation!

April 06, 2024

Alfred is the only person my family will buy a car from (we’ve gotten about 7 from him!)!! He is wonderful!! He started out in chatt and we followed him to Cleveland!! Need a car? I cannot recommend Alfred More

by McKenziemiller7060
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Toyota of Cleveland responded

Thank you for the review! Alfred is a truly valued member of our team here at Toyota of Cleveland and we're so glad to know that he continues to earn your & your family's support. Take care and please don't hesitate to reach out the next time we can be of assistance!

April 05, 2024

I had a great experience at Toyota of Cleveland. I worked with Gregg Bain for 2 months to find my perfect Camry and he did. He went above and beyond to get me what I was asking for and I would hig More

by Moonpie0770
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg Bain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Toyota of Cleveland responded

We're so glad to know that Gregg Bain was able to help you find the perfect Camry at Toyota of Cleveland! It's great when our team can go above and beyond for our customers. Thanks for recommending us, we appreciate it!

April 04, 2024

Very polite . Salesman Isaiah very good and knowledgeable and his supervisor the same . I’ve dealt with this store and have always been pleased . More

by Dprdparker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Hawkins
Apr 05, 2024 -

Toyota of Cleveland responded

We're glad to know that our team, especially Isaiah, provided you with a satisfactory experience at Toyota of Cleveland. We appreciate your continued support and look forward to serving you in the future!

April 01, 2024

Great experience buying a car. Drove one but it wasn’t exactly what I wanted. Told Austin and he had exactly what I wanted coming in within 3 weeks. It came in less then a week lat More

by wtjacques
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stockton Coffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Calfee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Toyota of Cleveland responded

We're glad to know that Austin and our team at Toyota of Cleveland were able to help you find the perfect Grand Highlander! We appreciate your business and look forward to assisting with your wife's car soon!

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