2,908 California Used Car Dealers

The Maintenance Service or Service department when bring - TheHerm14

The Maintenance Service or Service department when bring your vehicles in is horrible. One of the worst cases happened to my 2024 Bronco Black Diamond Sasquatch. So I bring it in on a recall notice that I have. Since I was bringing it in I told them that the signal switch/control arm is sticking when I make my right turns, turning the left signal light on as the steering wheel comes back to a straight position. Alex my service advisor told me it will need to stay over night you should pick up by tomorrow. For Recall and fix. Tomorrow comes and I get a late text at end of work day saying that the Bronco need to stay due to part being in. Never advised me of the recall situation, so I said okay. 3rd day. 3rd day I called in sent a text. No reply and no answer back after I left Alex a message. I called 3 times with no reply or updates even after I talked to someone. Got no updates what so ever and my vehicle is now 3 days. 4th day comes along and I called in and still no answer after I talked to someone and they could not tell me of what is going on with my Bronco. Finally get a text late morning saying they got the part for the signal light issue and it should be ready. So the time comes to pick up my vehicle and it was so dirty after I left it cleaned and washed so I know when I left it nothing was wrong cosmetically. Due to the extreme amount of dirt due to all the construction going on right next door, I wasn’t able to notice anything really wrong. All looked fine. Switch operated fine. Now they just told me the recall was never performed due to the shocks not meeting recall requirements. Okay, so why the need to keep my vehicle. I could have picked it up and brought it back another time for switch replacement when part arrived. Well it didn’t matter cause they had it for the 4 days. So I took the Bronco home and decided to wash the vehicle. As soon as the water started to rinse the Bronco the scratch on the rear passenger window appeared. I saw a straight line going straight down the rear passenger window and I got heated. No way was that there when I dropped it off. It was all that dirt sediment that accumulated for it being parked on their dirt area of lot. Due to it being the Labor Day weekend I called the next day Saturday. No answer. Sunday I called twice no answer and left messages. Monday a holiday no answer. Finally Tuesday comes and called and I got a hold of Alex. He told me due to it not being reported after 3 days they may not be able to help. I said are you kidding me it was a Hokiday weekend and there was no response. So he told me to bring it in and that is what I did. He saw the scratch and their guy Francisco was looking it over hoping they can polish it off. Nope. It was a hard deep scratch and could not be removed and needed to be replaced. I told them this happened under your care and this need to be replaced. Alex told me no worries we will get the process going and get it replaced. Took some pictures. Then he texts me saying they need the Bronco for more pictures as they need to open it up to see if there is any damage to the track and that the track may have caused this. After The first discussion we agreed it had to be a granule that caught in the weather strip and scratch the glass, but he insisted that they needed to open the Bronco passenger door to look at the track. So I dropped it off again and this is my 3rd time there as I am seeing they are giving me the run around. He texted me saying that due to the track being fine and no damage that they couldn’t replace the scratched rear window. I told Alex that he knew and I knew and there guy Francisco knew that it was all the dirt sediment due to it sitting out their for 4 days. Alex told me he spoke to the manager and Ford and because it wasn’t the track they couldn’t replace not replace it. So I called Ford Customer Service to open a case and file the complaint of this unprofessional Service Department at Towne Ford. Terrible

Wonderful dealer - k.a.coy503

Amazing and very friendly staff, with very fair prices. I was completely satisfied with my visit and purchase. I would highly recommend purchasing a car from them as you will not regret it.

Josh, Ron and Tom are wonderful to deal with and... - julianmichalowski

Josh, Ron and Tom are wonderful to deal with and delivered an amazing 2020 Lambo. Thanks for everything and look forward to future car deals.

EchoPark Long Beach is the quickest and easiest car - Jakob S

EchoPark Long Beach is the quickest and easiest car dealership i have ever been to. Jaime has been incredibly helpful, friendly, patient and caring throughout the entire process, and has made me feel very confident and content with my purchase. It is safe to say that this is the most efficient way to acquire a good used car. I will definitely be recommending this place to others, and I will definitely return here when I am in the market for another car! Thank you for all your help Jaime!

One of the best dealership experiences that I have had in - frmrmarine1999

One of the best dealership experiences that I have had in a long time. Rico was a fantastic salesman along with the Finance Manager and finally with Gaston Diaz. The entire experience was great and would recommend them to anyone that is looking for a new car or used one...!

It was the best car shopping experience I’ve had to date. - Harden1490

It was the best car shopping experience I’ve had to date. Tyler was awesome to work with and I got to away with a new truck!

Worked with Matthew, great experience. - aracelivntura

Worked with Matthew, great experience. In and out quickly. Very nice staff. Got the car we wanted!

Fast and easy! - Rhea_moe

Rudy was very helpful and respectful during my first visit at the dealership. My goal was just to look around that day and he was respectful of that. He was not pushy at all. So, after looking at other options, I decided to return to the dealership and had Rudy assist me. It was a fast and easy transaction!

Very helpful in giving us a good review of each model of - smithmarylee19

Very helpful in giving us a good review of each model of Subaru and friendly service.

Thanks for the opportunity of a new car, everything was - marydanh

Thanks for the opportunity of a new car, everything was very easy, thanks to Dominic Gomez for the help he was awesome.

I bought the desired car in just a few hours as a result - Dianakaregishvili0

I bought the desired car in just a few hours as a result of the prompt and timely action of the team. Thanks!

Adrian in service always takes care of things for me. - RamonOrnelas

Adrian in service always takes care of things for me. Glad I found him. Thanks man.

Very Good Service. I like to honesty and fairness - Boris R Lopez

This was one of my best experience buying a car. All the sales team was very knowledgeable about the car and its features. I will definitely will recommend them to my friends.

Worst of the worst. - talefeatherproductions

Worst of the worst. Deal with these guys at your own risk. The sales manager was lying so bad he couldn’t look me straight in the eye. Called in for price and setup appointment to purchase an auto. Arrived and was given runaround by sales manager who informed me this dealership pays full msrp price from factory for their vehicles. Need I go further.

Jesse was my salesman, and was amazing! - Michelle McGowan

Jesse was my salesman, and was amazing! They had the car I wanted and there were no problems when I went to pick it up. Price was as promised as well as my trade in price. Thank you very much!

were very helpful and were able to work with me and i - kimberly.gutierrez1820

were very helpful and were able to work with me and i bought a brand new car

What an absolute pleasure and joy, spending time at this - A proud Volvo owner

What an absolute pleasure and joy, spending time at this dealership. Rolando together with his manager Jordan made is very easy, and stress free too come to a great deal beforehand. There was no back-and-forth for hours on end, nope it was so pleasant, we had already worked out the numbers, and only needed to look over the new vehicle, and run credit before sitting with the finance person. About 2 hours in and out, a lot of heartfelt laughter and just a good experience. The dealership is a nice and clean place, with some great tunes playing out over the speakers both inside and outside. Thank you for the great service, and super pleasant experience.

Absolutely avoid this dealership they will do anything to - bryanbswll

Absolutely avoid this dealership they will do anything to mislead you. My wife and I were very nervous. They got us to come inside when a negotiated price was fair, but when it went to the finance manager, they changed all the numbers around, slipped in new paperwork, and all new set of numbers, including warranties that we vehemently denied wanting, now we have to get a lawyer. Please avoid nobody needs this in their life.

Sales staff were professional, caring and patient during - robnettey

Sales staff were professional, caring and patient during my experience in purchasing a 2023 VW Atlas.

Excellent! - Sara G

If you are looking for a car, I would highly suggest you visit Elliot and Alex at Delano Family Auto. They were so helpful, honest and fair. The service has been outstanding. They will be our first stop when we are in the market for my husbands truck and I am confident we will once again be pleased with the results!

I have purchased a 2001 BMW Z3 from Cal West Motors last - erbaversion

I have purchased a 2001 BMW Z3 from Cal West Motors last month. It's a nice clean looking, low mile car and came with a clean carfax report. The dealer I had worked with, Brian Casey assured me that there were no issues with the car and that there mechanics do a thorough check of all vehicles before sales. The car drove smoothly and I trusted his word. A few days prior to going back to get my tags and registration from them, I had discoverd paper work from the previous owners mechanic that showed the car had issues that needed attention. upon receiving my tags from Brian, I had informed him of the preexisting issues, all he did was stare at me like a deer in headlights. Mike Casey, whome I belive is his father, came up and asked if there was a problem, in which I had calmly repeated myself adding that I was taking the car to my mechanic and would like to work out some type of compensation. He flat out refused and it was obvious, did not want to discuss it any further. I told him that tey would be getting bad social media reviews and his reply was "do what you have to do" and walked away. After the fact, I had gotten news from my mechanic that the car has a number of additional issues and needs north of $8,000.00 worth of work. More than half of what I paid for the car. This is an ourageus rip off by Cal West Motors. Criminal im my opinion. Will be definitely seeking legal consult on this issue.

Tony and staff are the best. - Gracie Morissette

Tony and staff are the best. They are very professional how they take care their customers. The showroom was very clean and very nice with a beautiful white jeep display. I told all my friends about this dealer. Thank you Tony and staff for taking care of me. You are the BEST!!!!!!😀⭐️⭐️⭐️⭐️⭐️

An Angel named Ryan in the service department is truly a - Dvlysh1

An Angel named Ryan in the service department is truly a blessing. I'm a travel Nurse and I have been trying to get in somewhere to get an oil change for almost 2 weeks with no luck. I called the dealership in Salinas and explained my situation that I am not from this area, commute pretty far, and there's a high risk of my car breaking down If I don't get an oil change due to the time restraints of the initial oil change alert. Even though there was no availability, Ryan went above and beyond and made it possible for me to get my oil change. He was truly pleasant, professional, hospitable and passionate about what he does and I am grateful for his kindness and hospitality. Thanks to Ryan, my next car purchase this year will be at the dealership he represents in Salinas California. Thank you again Sir for going above and beyond..... Lakeisha Garibay

Erik V helped me Lease a new 2025 Audi Q3 and it was a - mrsacparker

Erik V helped me Lease a new 2025 Audi Q3 and it was a pleasure doing business with him. This is our 5th Audi we have purchased and we have never had a bad experience. I recommend Audi Bakersfield to anyone looking to purchase or lease a new vehicle.

While driving gle 450, car stopped suddenly in middle of - Swati2024

While driving gle 450, car stopped suddenly in middle of the road. We were asked to come out of car and wait for fuel to be filled in while salesman drove us back. Vehicle was not even checked before taking for test drive. Not at all good experience

I had an absolutely fantastic experience working with - Marissa

I had an absolutely fantastic experience working with James Jamous at Audi Burlingame. From the moment I walked in, James was knowledgeable, honest, and incredibly helpful. I came in needing guidance, and he took the time to answer all my questions without ever being pushy. He was transparent and fair when it came to pricing, which made the whole process feel straightforward and stress-free. Emma from financing was also amazing—she made everything easy to understand and kept the process smooth from start to finish. The entire team at Audi Burlingame was great to work with, but James and Emma truly went above and beyond. I couldn’t be happier with my new Audi—thank you both!

First real car purchase for my daughter couldn't have - easyejm

First real car purchase for my daughter couldn't have been better. Our salesguy, Moe was very friendly and seemed to know what we were going to ask before we asked the questions. Our financing rate came back a little higher than I would have liked and the finance guy Christian, worked very hard to find a lender with better rates. Could not be happier with our new Mazda and would definitely recommend this team.

Damaged Cars - HonestJoe11

I bought a car here and a year later the roof started cracking and breaking off in pieces. It needed a new roof cap that is about a $6,000 repair. They gave the car a cheap repair and sold it just like that. They have a make shift auto repair place in the back to hide what they do. Do not buy from this place.

This place is a (Redflag)...they sell water damaged cars... - Raymond s

This place is a (Redflag)...they sell water damaged cars ..they paint under ur car and other parts to hide rust...they lie to u ..on everything...please ..if u buy a car here do your reasearch and look closely at what ur buying...and they also claim to be aaa certified...but yet they don’t have any ase certified mechanics.......

Cecilia is very helpful and very knowledgeable she kept - ggodinez20

Cecilia is very helpful and very knowledgeable she kept me informed about my vehicle she is also very friendly