2,908 California Used Car Dealers

I had my car serviced (oil change and tire rotation) on - bbolanis

I had my car serviced (oil change and tire rotation) on November 2nd and was told my brake pads were both at 5mm and wouldn’t need to be replaced for at least another few months. Today (11/29), my brakes started grinding, so I took my car to Pep Boys only to find that my brake pads were both at 2 and 3 mm. I find it hard to believe that in less than a month I shaved off over 2 mm, and I believe I was deceived by the mechanics in order to rack up a higher eventual cost of repair. I spent $488 at Pep Boys to replace both front brake pads, both front rotors (those were also destroyed and no note was made on my service documentation from Hyundai), and get new brake fluid. At the Hyundai dealership, I was quoted $475. I am so disappointed with the service I received, and if I had known my pads were this bad I could’ve gotten my brake pads replaced sooner without damaging the rotors. However, I’m sure the goal was for me to take it back to them when the rotors and pads wore out so they could charge me extra for their gross negligence and deception. SO scummy.

I never thought I would go back but I gave it another - amera427

I never thought I would go back but I gave it another chance after 3 years, I’m so happy I did I had a great experience I leased and got the car I wanted I’m beyond happy and these guys were so helpful in answering the questions and concerns and had patience which I really appreciate. Thank you Walter Flores and Jose Garay

Thanks to the service department for offering a good deal - rapolinar49

Thanks to the service department for offering a good deal and getting me in and out fast as possible.

My classic Lorinser SL, used only for club shows and - doleary

My classic Lorinser SL, used only for club shows and events, had an annual service coordinated by Jose. The service was excellent in all respects: services performed, time of completeion, and answers to techical questions about the service. I highly recommend both Jose and Merceded-Benz of Temecula.

We worked with Ernesto and Sandy and could not have asked - lisa.barsamian

We worked with Ernesto and Sandy and could not have asked for a better Team, NO high pressure sale, they knew the car details inside and out, then answered all our questions pros and cons about the Sorento we chose to lease. Sandy never rushed, she made sure before we drove out that WE were familiar with the car and could take good care of it. Thank you guys - see you soon for Service!

I dealt with “JUNIOR” who had my back from start to - Richard S.

I dealt with “JUNIOR” who had my back from start to finish. He naturally helped me and supported me for four days without me feeling bugged or any hassling. On the 4th day that it took my credit union and for me to shop and find a new insurance company he remained confident and patient before I took over the keys and placed my beautiful race red Mustang GT manual into my driveway. He even checks on me from time to time and that’s the type of service Junior gives and his young self with an elderly spirit is the type of service that’s rare and just about a dying breed. Honesty, shows you the facts, will take care of noticeable in-corrections from paperwork to the vehicle. Also the rest of his team will jump in and help you and not act like they don’t care or they don’t know when you have questions just because it’s not their sale. They take care of eachother meaning they will take care of you without even knowing if you’re buying or not. This was by far the best car dealership team I just happened to stumble upon in Santa Ana and decided to stop by and I’m more than happy I did. Thank you guys at California Direct Motors Santa Ana. Please ask for Junior you guys, -Richard S. Mustang GT 5.0 new owner

UPDATE (Friday, June 27): It is now Friday morning. - jsrviper

UPDATE (Friday, June 27): It is now Friday morning. The General Manager, Jeff Burgess, ignored my final deadline of 4:00 PM yesterday. He and the entire management team at All-Star Kia of San Bernardino have made the choice to continue ignoring my family, my formal complaints, and their responsibility to fix the financial damage they have caused by failing to pay off my trade-in loan. Their silence is a clear admission of their negligence. The public record now clearly shows their refusal to operate in good faith. Title: UPDATE: Financial Negligence & Refusal to Communicate Review: UPDATE: This situation has now escalated to direct financial harm. I have just received a delinquency notice from Kia Motors Finance because All-Star Kia FAILED to pay off the loan on my trade-in vehicle. They are now actively damaging my credit score through their negligence. Due to their complete failure to respond, I have also been forced to file formal complaints with the Better Business Bureau and the California Attorney General's Office. Original Review: My family was a loyal, repeat customer of this dealership. We signed a contract for our second vehicle from them and took it home. They then voided our legally signed contract due to an error they admitted was their fault. As a handicapped father with an autistic son, I sent a formal email to the General Manager explaining the hardship and offering a clear solution. I gave him a firm 5 PM deadline to respond. He and his entire management team completely ignored me. This company's incompetence is shocking.

the best customer service, and mr. - zaid

the best customer service, and mr.Yousif was very professional, i got the best deal very recommended, thank you guys

I am here again to give an excellent review to the Desert - pryormichelle739

I am here again to give an excellent review to the Desert Auto Dealership, my sincere apologies for not showing up at the time of buying the car,nevertheless I found the Manager Sr Avi Turjerman and Manager Assistant Sr Jonathan very helpful in resolving my concerns about the car and delivery. My advice to everyone who wants a car is to be there at time of purchasing the vehicle ask questions they want to help you and ultimately to sale the vehicle. I surely recommend this dealership after all I am happy with my purchase and vehicle. Thank you to Desert Auto Dealership for every effort and support.

very pleasant personality, excellent , convenient - deborahsankar

very pleasant personality, excellent , convenient location and very accommodating, fits in great with my schedule.

I checked the inventory online and narrowed it down to - stokes

I checked the inventory online and narrowed it down to two vehicles. I contacted Garland Latta and he ran some numbers and called me back with a very fair offer. I settled on the new Sonata. The finance person had me fill out everything online and sign 80% of the documents. I live an hour from the dealership and Garland had a very nice lady deliver the car to my home and pick up the trade. I usually find the car buying process to be a pain in the ...... but Garland made it painless.

I had a great time buy a new corolla cross. - carlosaranda

I had a great time buy a new corolla cross. Mr. Alonso Cortez in sales was great he was able to find one and even keep on hold for me to show up to just look at it. He went in detail and guided me thru the corolla cross and it's safety features. Went with me with test drive and should me all the extra features and informed me about the remote unlock and lock and start using the app. Then while waiting for the finance. He would check up and let me know how everything was going roughly how much more time it would take. Then when I went to finance Mr. J.K. khilnani and Mr.Alfonso Plascencia were both fantastic. They explained all the option was even surprised that toyota offered 8yr warranty. Great option for the service plans. After going and roughly calculating the miles I would be driving and were able to fit the best plan for me and best one that would make sense to purchase. It was no pressure when selecting. It honestly was a great experience. Thru out the whole time nothing felt pressured it was like dealing with nothing but family and friends the whole time. And even before I left they made sure all my questions were answered. If anyone i know is looking for a toyota and wants better then excellent service I will be highly recommending them to visit them. And if their parts and service dept are anything like the 3 gentleman the I delt with I will be coming back here for my services and when i want to get my next toyota i will definitely be coming back here in the future.

Service with Rob today was great! - AnitaHenninger

Service with Rob today was great! Thank you for everything and taking care of my needs. Anita Henninger

Horrible customer service and business practices. - egask

Horrible customer service and business practices. Sold me a brand new car that was a lemon and had been in their dealership service department for months. Impossible to get any answers from them or speak to someone who will return your call. Go somewhere else.

Great experience with sales team, sales manager Nick. - Jcastellon

Great experience with sales team, sales manager Nick. Mira was awesome in the finance department!

We were looking for an Acadia. - Jacquelinecourdygrace

We were looking for an Acadia. We called and worked with Justin, Carlos & Brenda everything was as they offered, friendly and stress free. Thank you Honors GMC!😁

very nice and helped me as much as possible. - protoarellanoarmenta

very nice and helped me as much as possible. Great attitude and work ethic i would recommend!

I purchased a 2023 Audi Q3, and while I loved the sleek - csuttle

I purchased a 2023 Audi Q3, and while I loved the sleek design and performance, my experience with the dealership and the company has been extremely frustrating. After making the purchase, the company refused to provide me with a sales contract for 28 days. Upon receipt the dealership had committed fraud adding items to the due bill, adding insurance, even providing different numbers to the DMV allowing them to pocket more. Despite numerous attempts to resolve these problems through direct communication, I was left with no choice but to sue the company, which was ruled in my favor on September 10, 2024. Even after taking legal action, Audi Downtown LA still refuses to pay or take responsibility for their negligence. What was supposed to be an enjoyable experience of owning a luxury vehicle has turned into an ongoing battle. I regret having to deal with this lack of accountability and poor customer service, and I would advise others to be cautious when dealing with this dealership, especially if you expect them to stand by their word and services. Avoid at all cost, go to Beverly Hills it’s night and day difference.

I’m not someone who normally writes reviews, but my - Matt.pyryt1

I’m not someone who normally writes reviews, but my experience with BMW of Camarillo has left me no choice. I purchased a vehicle from them and had it transported to New York City. Throughout the sales process, I was repeatedly assured that the car had been thoroughly checked over and was in 100% amazing shape. It was also advertised as a Certified Pre-Owned (CPO) vehicle, only for me to be told at the last minute during financing that it wasn’t certified after all. The car was listed with 46,000 miles, but during paperwork, I discovered it had actually been driven an additional 5,000 miles as a demo vehicle by Sam, the General Sales Manager himself. None of this was disclosed upfront. When the vehicle arrived, it had a check engine light on, non-working ambient lighting, and squeaking brakes also the rotors were completely warped. Soon after, it was diagnosed with a major engine issue that rendered the car completely undrivable. I tried multiple times to come to a solution, reaching out directly to Sam, but he was absolutely no help. He took his hands off the situation entirely and told me to contact BMW Corporate for “after warranty assistance”, which he clearly knew wouldn’t lead anywhere. BMW Corporate then told me that only the dealership could authorize a goodwill repair, and BMW of Camarillo refused to help. I’ve now been left with a $70,000 vehicle that doesn’t operate, plus I’m being held responsible for storage and labor fees at the BMW dealership that is currently diagnosing the issue. All I want is to get my car working I’m not asking for anything more than what’s fair. If the car had truly been checked and in the condition they claimed, none of this would be happening. This entire experience has been a nightmare. Buyers beware especially if you’re purchasing from out of state. Get everything in writing, and have the vehicle independently inspected. BMW of Camarillo has shown zero accountability and no interest in helping resolve the problem they handed off to me.

I had a very positive experience at this dealership. - YOLO79

I had a very positive experience at this dealership. Every staff I interacted with was very nice.

My husband and I just purchased a car from STG Auto Group - MariF

My husband and I just purchased a car from STG Auto Group in Montclair, and needless to say that we were very pleased with the great customer service we receive from both of their salespeople, Eric and George, and the rest of their staff are very cordial and friendly. The loan process was top notch we got the Monthly payment that fit our budget which made this experiencing even that much better, and even though the car we purchase from them was a 2008 Lexus 350 ES I must say that it not only drive smooth, but from the exterior to the interior it was very clean, smelled clean, it also looked like a brand new car. It had only two previous owners and based on the car fax they kept it well service. My husband and I will refer to our family and friends or anyone looking to buy a high quality pre-owned car to check STG Auto Group first.

They worked tirelessly to find me an unbeatable - Jmckeehan422

They worked tirelessly to find me an unbeatable deal—genuine, professional, and truly unforgettable service.

I had a great experience. - B Saicoe

I had a great experience. The staff (Gurlal Brar, Andy Nestor and Mitchell Wallace) took the time I needed to make sure I understood everything. I bought a used vehicle and felt they listened to my concerns. There were no surprises and I left feeling good about my decision.

The dealer seemed nice but he with held info. - Diva

The dealer seemed nice but he with held info. That the a,/c didn't work. The heat makes me very ill. When the hot Sac. Valley is back I'll be wishing Roseville Auto ,Sales to get what they deserve. He also with held more info. regarding my 110 car outlet. All of which so important. They are criminals and worthy of a used car salesmans reputation. I will never buy or recommend anyone to this rip off liars. Thanks a f 'n . million

I purchased a used Ram truck from Christian Torres. - jialfieri

I purchased a used Ram truck from Christian Torres. He was very helpful. He even drove the truck to my house due to my wife was out of town and couldn't help. When I told him I live in Corona (Del Far). It didn't phase him. When he arrived to my house which was an hour after I left. (Surprisedly the 91 had some traffic that day) He was still gracious. I noticed the next day that the truck didn't have a full tank of gas. I went back to him the next time I was near the dealership and he filled up the truck. I was very satisfied with his followup. I would recommend him highly to go purchase a vehicle from. I also want to commend Jeannette Daze the finance manager. She explained everything very well and made the purchasing process very easy. John

There are good because I like them and ther good thx for - Jacksonf

There are good because I like them and ther good thx for sale man name John

Fontana Motors Direct is hands down the best dealership - theprophet

Fontana Motors Direct is hands down the best dealership I’ve ever visited! The selection of vehicles was impressive, and the staff was knowledgeable and friendly. They answered all my questions and made sure I felt comfortable every step of the way. I appreciated the transparency in pricing and the financing options available. I drove away in an amazing car, and I can't thank Zach enough!

answer promptly Very kind follow-up adequately. - sayhee

answer promptly Very kind follow-up adequately. I’ll come back to this salesman David for the next lease.

Professional, honest, kind,the best financial department, - Farhadhpr

Professional, honest, kind,the best financial department, good services, good customer service, good support management

Great place to buy a car clean nice staff would recommend - asamudio

Great place to buy a car clean nice staff would recommend to all go STG