2,909 California Used Car Dealers

BMW of Camarillo – Buyer Beware! - Jennifer Caldwell

BMW of Camarillo – Buyer Beware!! I never thought I’d be writing a review like this—especially about a BMW dealership, let alone in my hometown—but my experience with BMW of Camarillo has been nothing short of appalling. I purchased a used BMW in May 2025, trusting that a certified dealership would stand behind their vehicles and their brand reputation. The car had barely been on the lot 24 hours, and I was assured it had undergone a thorough inspection. Unfortunately, that trust was misplaced. Within 10 days of purchase, the car required a repair for a damaged hose, something I was told was “driver error,” despite having driven it fewer than two weeks. The dealership kept my car for 42 days while waiting for the correct part from Germany, during which I made my first car payment on a vehicle I couldn’t even drive. Fast forward just a few months later, and with fewer than 3,500 miles driven, the engine suddenly overheated on the freeway. I had the car towed 128 miles to BMW of Camarillo, where I was immediately hit with an estimate exceeding $5,500!! When I expressed concern that I may have been sold a lemon, I was met with zero compassion or accountability. Service Advisor Greg Lara flatly told me the part that failed is “common to leak.” If that’s true, why wasn’t it inspected or replaced before the sale? Trying to salvage the situation, I arranged to have the car towed to an independent shop nearby, only to be told that BMW of Camarillo would not release my vehicle until I paid a $300 inspection fee. No exceptions. No empathy. No care that I had purchased the car FROM THEM just months earlier. The other shop, Camarillo Independent, fixed the exact issue for $1,100 total…a fraction of BMW’s quote. Their honesty, professionalism, and transparency stood in stark contrast to the dismissive, transactional treatment I received at BMW of Camarillo. This dealership does not uphold the level of integrity, compassion, or accountability that one should expect from the BMW brand. Their “customer service” ends the moment you sign the paperwork. If you’re considering buying a used vehicle here—don’t. If you expect ethical service—look elsewhere. If you value being treated with basic respect as a paying customer—avoid BMW of Camarillo.

I had a great experience. - B Saicoe

I had a great experience. The staff (Gurlal Brar, Andy Nestor and Mitchell Wallace) took the time I needed to make sure I understood everything. I bought a used vehicle and felt they listened to my concerns. There were no surprises and I left feeling good about my decision.

The dealer seemed nice but he with held info. - Diva

The dealer seemed nice but he with held info. That the a,/c didn't work. The heat makes me very ill. When the hot Sac. Valley is back I'll be wishing Roseville Auto ,Sales to get what they deserve. He also with held more info. regarding my 110 car outlet. All of which so important. They are criminals and worthy of a used car salesmans reputation. I will never buy or recommend anyone to this rip off liars. Thanks a f 'n . million

There are good because I like them and ther good thx for - Jacksonf

There are good because I like them and ther good thx for sale man name John

Jesse was my salesman, and was amazing! - Michelle McGowan

Jesse was my salesman, and was amazing! They had the car I wanted and there were no problems when I went to pick it up. Price was as promised as well as my trade in price. Thank you very much!

Fontana Motors Direct is hands down the best dealership - theprophet

Fontana Motors Direct is hands down the best dealership I’ve ever visited! The selection of vehicles was impressive, and the staff was knowledgeable and friendly. They answered all my questions and made sure I felt comfortable every step of the way. I appreciated the transparency in pricing and the financing options available. I drove away in an amazing car, and I can't thank Zach enough!

i just want to say that Jorge was so patient with me - Naoufal

i just want to say that Jorge was so patient with me during the whole process and smiling all the time and even offered me lunch which is very rare these days he's really really nice and very good at his job. I dont have enough word to thank Jorge seriously And Mina the manager was professional as well very nice we had chat after i closed the deal very nice man gave me a lot of advices about cars that no one did before If you guys go u won’t regret it at all They will make sure to give u the best value in the market for ur car if u trade in or sell an give u good deal on their cars Dont look around if u want to buy a cat Best team best manager hands down ill buy my next car with you guys for sure ASK FOR MINA AND JORGE ✌️✌️👍👍

I ABSOLUTELY recommend California Motor Trade in Norco. - Justdre

I ABSOLUTELY recommend California Motor Trade in Norco. Jonathon, Alex K. & Ed Mendoza went above and beyond to help me get the car I wanted!. These guys really are amazing. Jonathan explained everything along the way!... I was stunned that when it was all said and done there was no surprise fees or hidden costs. These guys stick to their word!! They really deserve 10 stars!

Go to Aryanna Kabra for a car she did a great job helping - Fabiolanaborne19

Go to Aryanna Kabra for a car she did a great job helping me get the perfect car, she was so sweet.

Last dealership I went to before here could not remove or - Jimmy J

Last dealership I went to before here could not remove or even lower the added cilajet and extra accesories cost. I give 5 star rating to CardinaleWay El Monte due to the fact that the team really made the process smooth, hassle free and true to what initially agreed upon. Talked to sales rep Christian and the manager on the phone, really proffesional folks, told them I am interested on a specific vehicle and I only have enough to pay everything out the door without the extra optional accesories. They were true to their words, told me "numbers" will not affect how they will make things happen for me and they earned my respect for their word of honor.

Flew in from LA and got an awesome deal! - Eddie P

Flew in from LA and got an awesome deal! Luis is a man of his word, the deal was so good I was expecting a catch somewhere but… nope he actually did more then he promised. Very happy customer, thank you Luis

Great service! - Aliabbott222

Great service! Very reasonable! Brian had a great sense of humor which made the process better!

Since I got to the dealership I was very kindly received - josee.galvan

Since I got to the dealership I was very kindly received and right away we got to the car I was looking for. Thank you very much Luis for all your help.

One of the best dealership experiences that I have had in - frmrmarine1999

One of the best dealership experiences that I have had in a long time. Rico was a fantastic salesman along with the Finance Manager and finally with Gaston Diaz. The entire experience was great and would recommend them to anyone that is looking for a new car or used one...!

My family and I had visited the dealership regarding a - malopez3

My family and I had visited the dealership regarding a 2018 Mazda CX-5 that had been advertised. Unfortunately, the car had been sold. But the salesperson answered several questions I had regarding the used car market which was very informative and appreciated.

If I could leave them zero stars I would. - text4golf

If I could leave them zero stars I would. This review specifically deals with Patrick Duffy in the service department. My truck has been in there multiple times and they can't fix the problem. Never got updates from Patrick when I would text him, never got a response from Patrick when I emailed him, and then he called me to say they are refusing to work on my truck due to me being aggressive. Now for the good part...the aggressive is due to me leaving a honest review of my experience on a post service survey that his dealership sent me. Bottom line he is upset that I left him a negative review based on his customer service and lack of fixing the car. If you have Patrick as your advisor, I wish you good luck.

AC was blowing warm and 2 of the 3 components were given - toneez101

AC was blowing warm and 2 of the 3 components were given extended warranty, my luck the apparently not covered component was faulty , after calling the Norm Reeves store I purchased the vehicle at to make sure it wasn’t covered , Nathaniel worked with the store I bought the car to supply all needed info and lo and behold a 2,000 job now only costs me my 50,00 deductible I give kudos to both of these Norm Reeves stores to save a customer 2,000.00

Excellent service--everything explained fully and service - ELFRIEDADE

Excellent service--everything explained fully and service done in a timely manner. Doug was a very pleasant and professional.

Addison was great and he felt the same way about the - GTOdan02

Addison was great and he felt the same way about the technicians reason for the vibration at the front-end of my truck. The tech said the vibration was due to faulty lugnuts? Faulty lugnuts! xxx? I'm looking at Addison he's shaking his head I'm like well so what this is warranty work . Fix my truck. They wanted me to buy a set of lugnuts for 200 bucks then put them on myself and bring the truck back so they can take another look. I have no time I gotta work I got a job to do I got my kids to drive to school ! Meanwhile the vibration is getting worse everyday, they still haven't fixed the issue the haven't even reached out. Why can't you guys just fix my truck which is the second one I've bought. Faulty lugnuts! It's warranty work FIX MY TRUCK !

The dealer is open, transparent, easy to communicate and - 10monica20

The dealer is open, transparent, easy to communicate and really achievable, if I have any questions, I can reach out to them at anytime.

Clean, tidy and they have a lovely coffee machine! - DCMRT

Clean, tidy and they have a lovely coffee machine! They were very welcoming upon entry and Elena wasted no time to get the ball rolling. I had inquired about a Stelvio a week prior and mentioned I would be flying in from Las Vegas. Upon arrival Elena spotted me and we began the purchasing process. Later Nick arrived and began the paper work. Both, Elena and Nick, were straight to the point and no xxxxxxxx in between. (Do excuse my language) They we’re both very helpful and the entire process was quick. Perhaps it could have been even faster, but we were just choppin it up. I will definitely be back in the future. Thank you for everything

this time is much better - KANOKWANMALIWAN

Kenneth was very nice and friendly and listen to my request very well. The atmosphere of the service department is better than my last visit.

I had a great experience at Sedano Ford. - trail2texas

I had a great experience at Sedano Ford. After waiting a long time for my special order to arrive - I was treated well by an experienced salesman, Victor Santana. He knew what to show me how my hybrid works while I was driving. The finance officer, Robert, a fellow Veteran, also showed me how my private financing was a better option than Ford’s own financing. I was under NO pressure to buy anything that I didn’t want. Dealer options were presented but it was my choice to accept. I will purchase another vehicle here if needed. Stu Strebig- Bay Park, SD

Very bad services. - Toeyer Moua

Very bad services. I made appointment for my car services (changed brake fluid). It took a half day to complete the services. The services representative was not even available to work on my car. Another representative was assigned to work on my car and I kept waiting for a half-day. So very bad services.

Just purchased my 2020 Toyota Corolla today! Thanks to... - First

Just purchased my 2020 Toyota Corolla today! Thanks to TIM for being so patient with us. He has awesome customer service! I love everything there!

I was referred by my son in law, who previously purchased - Lisa Kozy

I was referred by my son in law, who previously purchased a vehicle with you. I had been shopping around for quite a while, but was pleasantly surprised when I received a video showing the car that I was interested in. From start to finish, I received exceptional customer service, friendly staff, and an overall experience that was over and above what I expected. I initially worked with Pedro, so I'd like to give him credit for doing an awesome job at getting me in, but was handed off to Mitchell who also did an outstanding job. He continued to communicate every step of the way and made me feel like I mattered. I cannot say enough good things about my entire experience and will absolutely be a return customer for life.

Bought out our Lease - zarekdietz

We had such a great experience with the Woodland Hills Keyes location. We had leased our Sonata Hybrid and now 3 years later decided to buy it out. All the staff at this location were amazing and a pleasure to work with. Of all their Hyundai locations, this one by far has the best staff and customer service.

I bought Tacoma at here. - 40947776

I bought Tacoma at here. The salesperson MOHAMMED BELHACHMI who promised to give me a bed mat and deliver it to my home. However, a few days later, he called me and said that they couldn’t be shipped and I need to pick it up by myself. But I already left that city. What an unreasonable salesperson who doesn’t keep their promises! I will continue purse this matter through the complaint process.

I had such a wonderful experience buying my first car - reineckealice59

I had such a wonderful experience buying my first car here. Silvia was exceptionally warm, friendly, helpful, and engaging. I would recommend this dealership to everyone looking for a smooth and manageable car-buying experience.

Recently had an problem with a 2019 Accent (some fuel - cmessmer

Recently had an problem with a 2019 Accent (some fuel injection issue it would seem). I brought the car down to Stevens Creek Hyundai and had such a great experience with the whole process that I wanted to share it. Alma B in Service was helpful and easy to communicate with. She let me know that there was a recall item that they would handle at the same time. Alma kept me updated on the process (which went really quick, drop off to pick up). It was all covered under the warranty, and with a level of courtesy and professionalism I've not before experienced at ANY dealership. Thank you Alma B !