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CJ Wilson Mazda of Ventura

4.7

764 Lifetime Reviews

6500 Auto Center Dr., Ventura, California 93003 Directions
Sales: (805) 644-2886

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764 Reviews of CJ Wilson Mazda of Ventura

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September 11, 2018

"this time is much better"

- KANOKWANMALIWAN

Kenneth was very nice and friendly and listen to my request very well. The atmosphere of the service department is better than my last visit.

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Recommend Dealer
Yes
Employees Worked With
Kenneth Fernandez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 02, 2018

"Good job for such low standards"

- Jimmy6969

Better than the service center in Westlake. Drove 30 minutes out of my way to not deal with Westlake again. Thinking about the Westlake shop makes me angry. Price at both are a little to high too. But at least Oxnard shop was nice about it. Not cold, mean, and heartless like Westlake. Also Mazda needs to update their "safety check" across all on Cali to include headlight check and horn check. Drove off the lot without either working. I was driving an illegal car off of YOUR lot that YOU were suppose to check and make sure was, not only legal, but safe!!!!!! Your guys response? "Bring it back at your earliest inconvenience and we will charge you more money for your inconvenience, Thank You for choosing Mazda Certified Service...where we do just try enough according to company standards, not state/moral standards". The negative comments I have are mostly about Westlake, but you guys need to fix your "standards" state wide. I would not recommend a New or Used Mazda car to a friend buying a car in Cali right now. Your standards aren't up to snuff state wide. Sorry, but if the truth hurts, but then again, you guys weren't sorry for my inconvenience either.

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Recommend Dealer
Yes
Employees Worked With
Kenneth Fernandez
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Raymond Gonzalez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 01, 2018

"Excellent Customer Service"

- SCHMITSKY

Great follow up after we purchased our vehicle, great service assistance. Really pleased with my first experience in buying new. The car is amazing and the staff were very friendly, helpful and attentive,

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Recommend Dealer
Yes
Employees Worked With
Mina Vasquez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 31, 2018

"Maintenance"

- DLBERN

The staff help us figure out the required maintenance needed, performed a pre-check, and performed the maintenance required. Fast, and efficient. We will be coming back for our next service.

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Recommend Dealer
Yes
Employees Worked With
Raymond Gonzalez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Brianna Hernandez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 30, 2018

"Quick and efficient"

- MOTRAN

Good follow up. Good efficient service. Nice people. They said they would contact me when the service was completed and they were true to their word.

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Recommend Dealer
Yes
Employees Worked With
Kenneth Fernandez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 27, 2018

"Easy and Friendly"

- GOTGAVIN

The staff there helped me figure out a problem on the car. Fast, and not a hassle. I’ll be coming back here again for next service.

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Recommend Dealer
Yes
Employees Worked With
Kenneth Fernandez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Raymond Gonzalez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Thomas Groebel
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Eddie Gonzalez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 20, 2018

"Standard scheduled maintenance."

- LRLAWSON1

Thomas Groebel was very efficient and friendly. Very responsive to questions. His follow-up and personal inter-action was much appreciated and went beyond what is normally expected. Also would like to add that Mina Vasquez was a pleasure to work with during the purchase process.

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Recommend Dealer
Yes
Employees Worked With
Mina Vasquez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Thomas Groebel
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 14, 2018

"They really took care of me! "

- MAINSTARTIST75

I came in to CJ Wilson on a Friday morning with multiple problems occuring with my newer vehicle. It was busy, but they were super efficient with checking me in, and putting me in a loaner vehicle. I had the loaner g For about a week which worked out nicely since it was more of an up grade for me. Once my vehicle was ready, I received a call to come in. The customer service crew did a fantastic job getting my car back to me better than new. Great experience over all.

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Recommend Dealer
Yes
Employees Worked With
Thomas Groebel
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 14, 2018 -

CJ Wilson Mazda of Ventura responded

Thank you for the great review!

August 14, 2018

"Pleasure working with CJ Wilson Mazda of Ventura!"

- SPOFINANCIAL

I originally found the Mazda6 we wanted to buy on their website. The finance manager Ryan Keith was extremely helpful and diligent getting us an excellent deal on the car which we took advantage of. Mina Vasquez also did a great job helping us through the buying process and following up with us after the sale. Cannot recommend this dealership enough!

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Recommend Dealer
Yes
Employees Worked With
Mina Vasquez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Ryan Keith
Aug 14, 2018 -

CJ Wilson Mazda of Ventura responded

This is great to hear! Thank you for the great review!

August 09, 2018

"New Vehicle Purchase"

- BABYQWEEN

I purchase a new Mazda Miata MX5 - Hardtop and absolutely love it. Tom helped me and answered all my questions without hesitation. Kris Wardak made the paperwork so easy. It was a piece of cake. By far the easiest I've ever done! Thanks Mazda Ventura :)

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Recommend Dealer
Yes
Employees Worked With
Tom Straszewski
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kris Wardak
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 10, 2018 -

CJ Wilson Mazda of Ventura responded

Thank you for this great review! We hope you enjoy your new Mazda!

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