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Had a great experience with Perkins Motors. Very... - ach3155
Had a great experience with Perkins Motors. Very thoughtful to work with.
Thank you. We really enjoy the new toy!
Will be back for the next purchase!!
Top Reviewed Specialists At This Dealership
Sales Spanish Speaker
Comfortable - heatherkeykoz
Ricky let me work at my pace and use the communication that I was comfortable with. He and the team listened to what I wanted and I felt like everyone at the location was a family. The short time I was at the dealership it felt comfortable and friendly.
Internet Sales Advisor
Anna made this the best car-buying experience ever! She... - dindjarin34
Anna made this the best car-buying experience ever! She was so kind and very knowledgeable and made the process so easy! Highly recommend her!~ Lou
Internet Sales Specialist
Great overall experience, will purchase from Pollard again. - TeamRomero
Pollard and Connor made the purchase of our vehicle very easy. We called ahead and scheduled a time to test drive, they had the car clean & ready for us when we arrived. When we decided we were interested in buying, they did not provide the typical high pressure sales practice to get us in the vehicle. Will buy here again.
Used Car Internet Manager
Used Car Manager
We had a great experience at Larry H Miller when we... - redmess13
We had a great experience at Larry H Miller when we bought our new truck. Monty was so awesome to work with. Super personable and did not try to wheel and deal with us but rather helped us to get what we needed. And Brandon also was very I formative from the start. We highly recommend buying your next vehicle from Larry H Miller. You will not regret it!
Sales & leasing Consultant
Great service! - lpachl
Buying my Jeep was quick and easy, Jason was my guy and was very helpful and patient. This is our third vehicle through them, and about to get a fourth!
This was what customer service should be! - Paulo
The staff was there for me and my Jeep, whenever and whatever had to be done. I was never left without information on what was happening, and got a set of wheels to keep on going and not been stranded. Thanks everyone.
Called to schedule my 2013 wrangler for an airbag recall.... - MOAB
Called to schedule my 2013 wrangler for an airbag recall. They got me in the day!
Everyone was super professional, Cory took real interest in my vehicle. My vehicle was ready when promised, and look as good as when I left it. Great work!
My wife wants to by her next vehicle there.
was able to get me back on the road all the way home - stevens2491
all employees were very helpful and did an out standing job jive them an at a boy for me. would recommend this dealer to anyone traveling that way
Friendly and engaging staff went out of their way to find... - Susan
Friendly and engaging staff went out of their way to find my perfect Jeep and deliver it right to my front door. Special thanks to Micah, Lexi and Dutch.
This dealership failed to have attention to detail they... - Bowlerman1014
This dealership failed to have attention to detail they sold me a new 2020 charger without the license plate mount attached claimed they needed to order the hardware which supposedly took 3 weeks to get then when I brought them the car they ask me for the hardware which they should’ve already had they ended up using the two screws meant for the plate they halved assed practically everything and it’s clear they don’t care because this is my 3rd review I’m leaving you guys pulled one over on this veteran hope you’re proud of the business you have built I know I’d be disappointed if a I was the owner of this place
As ever, excellent service (our 3rd new Jeep in 5 years,... - email@example.com
As ever, excellent service (our 3rd new Jeep in 5 years, that’s the reason why we keep coming back)
Jesus is great! To deal with
Great people and Great Service - darren
We have been working closely with the Sterling and Brush group that have been very helpful. They have taken the time out to do major searches for the vehicles we have been needing.
Rich did a great job and got me the deal I was looking... - RW
Rich did a great job and got me the deal I was looking for. Rich answered all of my questions and helped me through the buying process. Thanks Rich.
Service dept and mechanics - Sparky
These guys are great, needed help with a water pump, they were quick to respond, professional and the service advisor and mechanic were awesome. The mechanic was experienced and knows his craft. They earned our future business!
Relaxed and fun - Eric
5star rating Kenny was great listening to me carefully never asking me to repeat myself as I have a speech inpeadiment in short he rocks
Express oil and lube - Ronnie Ram
Excellent service and excellent staff. Speedy and fast reliable service from friendly people. Great price for great service plus I had a coupon for oil change which makes my wife extremely happy.
City Auto Buying experience was top notch the best sales... - Pcpd3602
City Auto Buying experience was top notch the best sales and finance departments in Colorado. Service Department is without a doubt very honest and dependable. Fast process all the way around I will be buying all my future vehicles from City Auto Plaza.
My husband and I bought a truck from this dealership. We... - Dodge Lady
My husband and I bought a truck from this dealership. We had good service from them several times for warranty and other work. But then, my husband was the one who interacted with them. My husband recently died and so when a check engine light came on, I was the one to make an appointment with the dealership.
Not a good experience! Service writer, I hate to say, seemed sexist during the discussion about the light, definitely did not treat me as he would have my husband. Also, he made an issue about me leaving the vehicle at the dealership 2-4 days for the check engine light evaluation / fix. I am retired, so could wait -- I knew what the code was for the light and the probable repairs, the only reason the dealer ship would need more than a day to do the job, would have been poor scheduling or not having a part. Further, being single with a 90 mile drive, one way, it would (and was) a hardship for me to leave the vehicle. I said I would wait for it. After 6 hr wait, service writer told me that a 'wiring harness' , yes that was his exact words, had to be replaced. I believe him as the electrical connection was one of the possible problems. The agent said they did not have the part, and I would need to bring the vehicle back and leave it to be worked on. I made all the arrangements for this to happen. When they were done, the writer gave me the warranty receipt, but not the repair order, detailing what had been done. I asked for a copy, as I keep records of all work on my truck. When I finally got a copy, it did not say anything about a wiring harness, instead they only replaced pins on a connector, and ALL the work had been done on my first visit!!!!! PLUS, when I got home, I opened the hood and found an air vent connection completely disassembled. I took a picture of vent and sent it to the service agent via his email. I have not heard a peep from him regarding my email. I am saddened by my experience, I would like to be able to trust this dealership..............
Amazing!!! Nick helped us get what we wanted twice this... - Fiscus04
Amazing!!! Nick helped us get what we wanted twice this year. They go above and beyond. We got both his and hers dream cars. :) love this team
If you like misogyny, being ripped off, liars and old... - ejmastel
If you like misogyny, being ripped off, liars and old school discrimination... this is the dealership for you. Wait, you have dignity and you don’t like those things?? Me neither.
I’ve gone to this dealership four times, and all four have been a BUST.
Originally I was going to buy my van from them, but the quote was $15k above the price I got for the same van with more features from Colorado Springs! Big ups to Scott Cain and Bill Wheeler at Colorado Springs Dodge!
I purchased an upgraded 100,000 mile warranty, which covers me. You would think. Berthod refuses to honor my warranty and tried to hand me a $900 bill!!! Worse yet, there xxxxxxx mechanic who started arguing with me INTENTIONALLY BROKE a second sensor and took the parts to spite me. Claims they “just fell out.” The mechanics broke stuff on purpose and took the parts. Yup!
When I tried to talk to the manager Jason Pidcock, he got to mansplaining and spewing that ignorant misogynistic BS like I don’t know what my warranty does or how many functioning sensors I had to begin with?
It would not surprise me if this unscrupulous dealership was trying to double dip, charge me for repairs and get their money for the warranty covered repairs from Dodge. They should be audited!
The mechanics intentionally broke my back up sensors and took the parts because I stood up for myself.
Another dealership in Fort Collins will he taking care of me!! Worth driving three hours to avoid going back to Berthod of Glenwood Springs ever agin. They suck, and I’m with every other bad review on here. The worst!!
This is the most miserable dealership to deal with EVER.... - Jajohnson275
This is the most miserable dealership to deal with EVER. HORRIBLE service on the Chevy side. First: took my truck in for glow plug replacement. Called three times throughout the day to see if anything had been done with my truck and finally 8 hours later, got a call back that they had done a diagnostic exam and found that I needed my glow plugs replaced when that was what I had told them when I got there. I asked them to pull up my history in their database as I had done one bay and not the other the year prior and they told me they didn’t have a database (which I later found to be untrue) and tried to tell me I needed them all replaced. So they told me they didn’t have the parts and I picked up my truck. They charged me a diagnostic fee when I never asked them to do a diagnostic, as I knew what was wrong. When I had them do the $300+ of work to replace glow plugs, my diagnostic fee was not credited.
Second: I took my truck to my mechanic for a service light on. Diagnostic came back EGT sensor was bad. My mechanic went onto Chevy’s website to find that there was an EGT recall on my truck’s model and year. I went to Morehart and brought the paperwork with me that my mechanic printed online. They told me that although it was outlined including MY VEHICLE, that my VIN was not a part of the recall even though an obvious issue with THAT part was identified and mine happened to be bad... they smugly told me “well trucks wear out and parts break.” I let them know that I would not be coming back and they seemed happy to see me go. I have purchased two vehicles from this dealership and am in the market for another and will never ever buy a vehicle from them again. I want to warn everyone to not go here either!!! They don’t stand behind anything they do!!!!
Thank you for your support and help during this difficult... - Eli
Thank you for your support and help during this difficult time , my family appreciate your above and beyond service.
My family loved the Jeep and we will buy another one next year .
Thank you again
Waste of time - Scorrimento
Can I give no stars ? Probably not. Corresponded with Brian Lourcey for about 3 days and phone calls. After conversation on 06-15-2020 I agreed to his busy schedule to meet and check out used FJ Cruiser. Arrived as agreed @12pm on 06-16-2020. We walked to the check out the vehicle. Appears the truck is scheduled for repair and Mr. Brian doesn't have a key nor I was able to look inside or start, not to mention test drive. I asked him since we been communicating the same morning how come he did not let me know that the truck is not drive able at the moment but insisted on coming. Why did I come ? He did not advised when it's going to be available Nothing ! I asked about a Toyo 4Runner that was on sale and Brian could not locate it. Walked to figure out where it's at. I left. I cannot waste any more time. Not sure if your salesman treat customers like that or women, to be precise, but it was horrible. What I was hearing from Brian was ; "I am busy". To say least I was a cash buyer.
The absolute Worst - Ron Kelley
Sales person tried very hard and was actually very nice, but everyone else was a nightmare. Took 3 hours to do an all cash sale. Finance department does not know how to take a hard no for an extended warranty. And to top off the lack of professionalism between not being able to run our check and wanting us to run around and get a cashiers check. They should have done the work on this. They then charged us $25.00 on the purchase agreement for a Emissions Fee and these xxxxxxx did not even get the emission. They gave us an emission coupon that we had to waste another day to go get the emissions for, which by the way is only good for 3 days. These people are a joke and you should go anywhere else but here. Seriously.....GMC just around the corner was 100% times more professional for another truck we bought 3 days before. These people suck!
Great place to buy a car , worked with Dave new car... - Rhinoduke700
Great place to buy a car , worked with Dave new car manager over the phone and everything went as planned , great people !
thank you Scott Neal
Third Time Leasing from Autonation Jeep Broadway - K LiCausi
I've leased my last three vehicles through this dealership and each time had an absolutely wonderful experience. I will continue to come here whenever my lease is done and/or whenever I begin to finance a Jeep!
We've worked with one trusted salesman the first two times but he had since left the dealership so we were lucky enough to work with Austin this go-around and it was just as easy and pleasant as the first two. I strongly believe all staff here are great assets to both Autonation and this particular dealership. I've actually had such loyalty to this dealership that the last two jeeps we've had them ship in from other dealers just so I could stay with Autonation Jeep Broadway and their trusted sales process!
The only thing I was disappointed about was that when I reviewed my experience on the distributed survey it rated the experience pretty low based on their scoring metrics. This is definitely, 100% not the case and I would hope they could restructure the survey to better reflect actual experience because I can't express enough how much I appreciate working with this dealership and with Austin and Emily in particular. Hopefully the General Manager sees this reviews and is able to know the truth about our individual experience leasing the SRT this July 2020.
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