2,155 Florida Used Car Dealers

1 Star Experience – Genesis West Palm Beach - dkennedy12345

1 Star Experience – Genesis West Palm Beach (Lithia-Owned) 🚨 First appointment of the day… car sat for 2½ HOURS untouched. ❌ Left 4 voicemails — not a single one returned. ❌ Service manager Rudy = uncaring + dismissive. ❌ No loaners, no accountability, no communication. This dealership is a pathetic embarrassment to the Genesis brand. Lithia ownership has turned “luxury service” into a complete joke. If you value your time and respect, AVOID THIS PLACE. #Genesis #GenesisUSA #LuxuryFail #CustomerServiceMatters #WestPalmBeach

Servicing my vehicle at Audi Jax was a breeze. - aspen1210

Servicing my vehicle at Audi Jax was a breeze. It also happened to be a bit cheaper than Porsche Jacksonville. I will have my next service done here for sure!

ATTENTION++Benji Auto sales did a fraudulent sales, used - williegz02

ATTENTION++Benji Auto sales did a fraudulent sales, used my info to qualify some one I don't know, without my consent. Sold with out original required documentations, licence, social, 2 forms of ID.Noticed due to several toll violations started coming to my house. Not sure how they got my info. Be ware, you could be next, do not buy at Benji Auto sales

Me encanta este consencionario, tienen muy buenos carros, - Ivonne

Me encanta este consencionario, tienen muy buenos carros, he tenido 6 carros con ellos, tiene muy buenas ofertas, mi vendedora se llama Vanessa Cruz, super atenta, y estoy muy satifecha con sus ofertas, el carro que he deseado ella me lo busca, es lo máximo, y les seguiré comprando, yo se la recomiendo 100%, y los precios que ustedes desean, ella los ayuda

Took our new Kia Sorrento back for its first initial - andy k

Took our new Kia Sorrento back for its first initial service. Made a 7 AM appointment. Oil and tires done back on the road by 745. Spectacular service. My surface advisor Marshall was spectacular. He let me know exactly what was happening and where my car was in the process. I also received a video from the service department, showing me what they were doing. That is a first. Great job, Claremont Kia.

Be careful, HGreg Palm Beach is a fraudulent organization - Fjns2008@gmail.com

Be careful, HGreg Palm Beach is a fraudulent organization with sales personnel that look to take advantage of the buyer. I bought 2 vehicle there, never again!

Our salesman, Kevin Costello, was wonderful. - Kmw1981

Our salesman, Kevin Costello, was wonderful. I am totally satisfied with our sales experience at Tallahassee Chrysler Dodge Jeep Ram.

I paid $25,000 cash for a 2019 Ford Expedition MAX from - Randy

I paid $25,000 cash for a 2019 Ford Expedition MAX from GW Trucks. Within 24 hours, the engine failed — Ford found metal shavings in the oil pan and said it needs $21k in repairs. This is my family’s only vehicle, and with my wife expecting our third child, we’ve been forced into expensive rentals just to get by. The service contract they sold me was denied for coverage as a pre-existing issue, and despite a certified demand letter, GW Trucks has ignored me completely. Do not risk your family’s money or safety here — they sold me a lemon and walked away.

Angel is quite possibly the worst dealer / owner you will - 66rexford

Angel is quite possibly the worst dealer / owner you will ever encounter. A compulsive liar. I made the biggest mistake of my life in purchasing an exotic car from them. They said the car had been inspected and created bogus reports (fraud) and then would not return calls once the car shopped to me. Stay away or you will be sorry. There's no one worse.

They found the car of my choice, however I would have had - fviverito

They found the car of my choice, however I would have had to drive over 100 miles to get it. My trade in was $3,000 less than Car Max. Would you take that kind of loss? They want to buy cheap and sell high. Frank Viverito

The experience with the managers of this place has been - Antonio

The experience with the managers of this place has been very frustrating. They promised me necessary changes, like new tires and the glass repair, but in the end, there were only lies and no action taken. They should get into politicians,,,,,

Very professional and knowledgeable about every car they... - vitamj

Very professional and knowledgeable about every car they have in stock. Richard Knarian is an asset to the dealership.

I recently leased a car from Capital Eurocars and was - Lindarchampion

I recently leased a car from Capital Eurocars and was assisted by Austin Lucas. He was very informative and helpful. Great job!

I purchased my Volkswagen Jetta in January 2023 at - Monica B.

I purchased my Volkswagen Jetta in January 2023 at Capital Volkswagen, and received excellent and courteous service there from Will Singleton. Mr. Singleton assisted me with the purchase in a very friendly and professional manner, answered all of my questions, and provided great guidance. I highly recommend this dealership based upon my experience as a buyer with Mr. Singleton.

🚫 Warning: Do Not Trust Florida Fine Cars I deeply - Isabel López

🚫 Warning: Do Not Trust Florida Fine Cars I deeply regret buying my car from Florida Fine Cars. The vehicle had a hidden defect in one of the lights that was covered up just to make the sale. They put a new bulb and superficially fixed the lamp, but it was full of water and caused a short circuit that damaged the entire electrical system. Even after taking the car back, nobody mentioned the issue — and now the car is completely damaged. If I hadn’t taken it to a mechanic in time, it could have exploded or caught fire. It was a life-threatening situation caused by pure negligence. Customer service? The worst. Rude, dishonest, and completely unhelpful. This dealership is extremely dishonest. They sold me a problem disguised as a car. Do not trust them.

Said they did work to the vehicle I purchased. - sluhaorg

Said they did work to the vehicle I purchased. They did not. After the break work they did failed after 90 days, had the subaru examined by a subaru dealership. Then when I called them to confront them about the shoddy work, they refused to return my call. Very dishonest folks. Would avoid

Got a great deal on a new Wrangler. - Hollrj63

Got a great deal on a new Wrangler. Dave, Rafael, and John in finance did a really good job on the entire transaction. Highly recommend .

Excellent inventory, responsiveness and customer service. - Sri.P

Excellent inventory, responsiveness and customer service. Smooth and painless buying experience. Dominique and Omar are awesome.

This is by far the worst experience I have ever had - Shane

This is by far the worst experience I have ever had anywhere. I have a fleet of cars and deal with a lot of different dealers on a regular basis. This place just don't have a care for human life. I can honestly say I will not be dealing with this dealer ship ever again. It sickens me that I took a running car here that needed a motor, we get a brand new motor and the car runs worse then when I dropped it off. The women who was handling this told me when I went to pick up the car that they test drove it around the parking lot, (WHO DOES THAT??) and that it had a little less horse power then what it use to have. Paid the $200 required deposit got in the car and as I pulled out of the parking lot hit the gas and it had no power, no acceleration and almost got me into an accident. I got back into the dealership and was told they would look at it. I was then called and told that it had an additional issue and a the whole front end of the car is out of whack, that wasn't there when we dropped it off and it wouldn't be covered or taken care of by Hyundai. I'm sad to say that the women I dealt with seemed like I was just another figure for Hyundai and not a human. I guess all she cared about was the $9000 dollar warranty and the hefty pay day she would receive from that.

Complete Fraud!!!!Bought a car on January 28th, a... - Christian

Complete Fraud!!!! Bought a car on January 28th, a Toyota Corolla 2015 and the sales rep showed a supposed clean Carfax and the ad on the car was supposed to be a “S Plus”, and the car actually is an “L” trim level (base). Well, the car had a severe accident on 2016 and the trim level is totally different from the one they offered, completely dissapointed!!!! Never buy a car from this dealership, worst ever. PS: I have called more than 20 times and they put me on hold and never call back, I suppose the manager is extremely busy...

To be fair, this negative review is only about the - Pongo

To be fair, this negative review is only about the warranty claims department at this dealership, not the service department per se. In mid-July of this year, I submitted the paperwork to be reimbursed for the replacement of the windshield wiper motor on my 2015 GMC Terrain due to a recall. The motor went bad prior to the recall. The service advisor told me that it would take up to two weeks for me to be reimbursed for the replacement. A month later, I still had no heard anything from this dealership. I called the warranty claims department and was told that it was pending but that I would be called a couple later with an update. I heard nothing from him. By last week, I still had not heard anything. I called again left a message. I was called a day later and was told that the claim was still pending. What???? It is completely inexcusable for me not to be reimbursed by this time. It also completely unprofessional for the dealership not to give me periodic updates on this claim.

Let’s start from the beginning. - jp24252

Let’s start from the beginning. I called to schedule service for my vehicle, informed them I would be dropping it off after hours. Received the confirmation of my scheduled service, where I again informed them I would be dropping it off after hours. Upon arrival of the dealership, yes after hours, the entire parking lot was gated/blocked off. I had to leave my car on a side street behind a hospital with the hopes it wouldn’t get towed, and run in the pouring rain to find the key drop location. Never once was I informed the lot would be completely closed and where I should park my vehicle. I left to go out of the country for 9 days, upon my return I was informed that they still hadn’t even determined the root cause of my air conditioning issue. After 9 days?!? I then had to stay in a hotel and get an Uber because I didn’t have another form of transportation scheduled. Finally after 11 days they found the problem. However it was communicated up until that point that they were certain the AC issue would be covered by warranty….well now they are saying it won’t be and that I was responsible for the full cost of repair. Not ideal, nor do I believe it, but fine, please just fix it. Weeks go by from start to finish. No one answers calls, no one answers texts, no one provides updates. I called 4 times in one day and each time they stated they would call me back within the hour…and nope, no call received. 16 days my vehicle was in service for. I went to pick it up and it was filthy, they couldn’t even wash it for me? And I had a nice new scratch on the drivers side door. This is a Maserati dealership and this is how you treat your customers? Seriously the worst service experience I have ever had, and I am putting it nicely.

Quiero agradecer a todo el personal de la tienda de - Andrea Pietrini

Quiero agradecer a todo el personal de la tienda de Hollywood, especialmente a Eliana por ayudarme a mi y a mi hijo a comprar dos hermosos carros al mejor precio. Les recomiendo vengan y tendran una maravillosa experiencia!!!

Absolutely the worst chris book is a total liar a d scam - BIGKEV

Absolutely the worst chris book is a total liar a d scam artist. Makes up imaginary items thst need to be fixed to inflate his commission STAY AWAY.UNLESS YOU WANT TO BE TAKEN ADVANTAGE OF

Rafael and EchoPark were very easy to deal with and - Alice

Rafael and EchoPark were very easy to deal with and worked with all my time frames. It was a stress-free experience and I would highly recommened this location and Rafael specifically to anyone looking to purchase a used car.

I traded a good car in and bought a car that stopped on - John 9

I traded a good car in and bought a car that stopped on way home . Rang back told not my problem.

Just purchased my new car here. - mcdonaldmatt1975

Just purchased my new car here. Heather was absolutely fantastic!! Very outgoing, fun, and super helpful!! Made my car buying experience enjoyable!! When it came time for the paperwork she was extremely efficient and had me in my new car and driving in no time at all!! So if you're looking for a new ride definitely worth stopping in here. Ask for Hearher she will make sure you get great service!!!

Rountree Moore Kia is great! - Donna

Rountree Moore Kia is great! I just bought a new 2023 Kia Carnival from them. Such a painless and easy buying process: fast, friendly, helpful, and reasonable. My salesman was Peyton Newsome! Peyton is awesome. Peyton worked me a great deal! He was friendly and wonderful cars salesman. He drove 4 hours roundtrip late at night to deliver my car. Buy from Rountree Moore Kia and ask for Peyton Newsome.

Sold me a lemon traded the car for another lemon and now - najepooh22

Sold me a lemon traded the car for another lemon and now won’t respond to me