Excellent service - Hollowliu23
I visited the dealer for purchasing a new car, I have own my Infiniti g37x for the past 10 years and it never let me down and it’s time for me to get a crossover . The sales associate Adam Murczek was very professional and explained thoroughly on the QX50 I am planning on buying and I absolutely love the car. I am very satisfied with Adam’s professionalism and willingness to help, highly recommend not only to my family and friends, but everyone!
Top Reviewed Specialists At This Dealership
Outstanding dealership & salesman - Tom@tcn
We worked with Kash Mirsa and he was outstanding to work with. He had great expertise on the Infinity we purchased. Was extremely easy to work with and very patient on our lack of knowledge on the car. Walked us thru each and every part of the process Great Job Kash
We will be back and will recommend to all our friends and family Love the car and great price too
Thanks Tom & Debbie Newman
Side note Ali Nauraiz was the finance man we worked with very understanding and patient
Thank you Ali
Pre-Owned Sales Manager
New Vehicle Sales Manager
One of the best dealships in Chicago. - Zamora72
I bought my first car at Berman's in 2000. I purchased another car just recently and the staff is just wonderful. They make sure the customer is satisfied before leaving the showroom. I would definitely come back or recommend Berman's to friends.
Amazing! - Ssergis
Since I first walked in until the end, I received great service! Paul was nothing but amazing and so was Andreas! Took their time to make sure I purchased what I was exactly looking for! Made car shopping easier and a great experience for sure! Thank you !
Exciting day - TonyL
The entire team from sales to finance made this a great day as I got my car. It was worth the drive down from Milwaukee.
Exceed expectation - Joopy Snoopy
We hesitated to go back to Fields Infiniti for the Q50 after a not-so-great experience buying our G35 11 years ago.
2 weeks ago we were shopping for the Q50 at 4 different dealerships, with Fields being the least likely place to buy from. Killian Davis was he was exceptional. He really knows how to close the deal and his customer service didn't stop after we signed on the dotted line. He followed through with everything during and after the sales. He was not pushy and was very patient with us. In the end, we ended up buying our car from Fields.
Avi and Juston are GREAT GUYS - Anonoymous
Got a new phone stop in the store juston and Avi the Genius helped me set it up . These guys are really great.Always friendly and courtesy. My kind of store.
STAY AWAY FROM THESE RIPOFFS - Vince P.
Horrible experience. Too bad I can’t give this dealer zero stars. Salesman James Jeon wrote me up a “We Owe” when I purchased the vehicle. Items included were a ripped seat repair, 2 big surface scratch removal, chips to be touched up, 2 exterior moulding to be replaced, steering wheel to be retouched. Service appt was setup and they had car for 2 days and it was returned to us with nothing taken care of. It had only been tire shined and vacuumed. I called Mangaer Joey Gesauldo who said it would be taken care of. Few weeks later I took car in again. They had it for 3 days and only took care of 2 items from what they owed. When I complained to salesperson James he Replied with an attitude “so what is the problem”. I then replied the problem is that you promised me theses items were going to be taken care of if I purchased the vehicle. I then asked to speak with Joey Gesauldo or Greg Mauro. I then spoke to manager Joey Gesauldo and after I explained my frustration for what was going on he replied with “ James shouldn’t have wrote these items on the we owe because we are not going to honor them.” Joey said he would speak with his father/owner Greg Mauro and that maybe they can trade the car I purchased from them for a newer nicer one as long as I pay the price difference. I was blown away , not only was I lied to in order to get me to buy the car , now I was being offered to pay them more money for another car. I have never experienced at any other dealer such lies, horrible customer service and such smug people. Also just to add , so in between both service visits I reached out to the owner Greg Mauro about my concerns and he seemed bothered and at one point stated that he just had another customer at his store complaining. I still have not heard back from the owner or the manager after multiple messages via phone and email. Obviously they don’t care about customer service nor retention. I wish I could just return this car and never ever step foot in any dealer owned by Greg Mauro. They should honor what their salesman promised and wrote up.
INFINITI of Naperville
INFINITI of Hoffman Estates