1,335 Illinois Used Car Dealers

Called service September 4th service never answered, - 1michaelhunting

Called service September 4th service never answered, Front desk picked up and said she would have them call me back. (NO Show) Called September 5th service never answered again. Said we will call you back. (NO Show). I will drive an hour before I call them back.

First this is my 4th Lincoln thru Scott Burdelik with - nstanmar

First this is my 4th Lincoln thru Scott Burdelik with Napleton Lincoln Blue island. I purchased a 2025 Lincoln Nautilus premier hybrid with the jet package. This vehicle is Beautiful! And to top of off everything was done over the phone and electronic e sign( I live 90 miles west). Scott even delivered the vehicle to my place of choice( my home town). THANK YOU Scott once again! NAPLETON LINCOLN & SCOTT BURDELIK 100%!!

Adnan was very informative and knowledgeable of - Josht

Adnan was very informative and knowledgeable of everything we looked at every time we’ve gotten a car at this dealership. We brought in a relative looking at a cpo and ended up driving home with not one but two atlas’ Highly recommend not only the sales end but the service department as well. We drive past our dealership daily and refuse to pull in. Tom and Joe in sales as well take time out of their day to ask us how we have been. Alan in service is by far the best mechanic I’ve ever met. Such a great asset to the team there in Elgin If you are looking for a new or cpo vw just skip the rest and head to the best

Everything went smoothly. - Rey

Everything went smoothly. The staff were very helpful, respectful, patient, & kind. Dealing with everyone was a very pleasurable experience. I always felt like I was treated with honesty & integrity. Thank you from the bottom of my heart to everyone at Kunes!

Staff was Friendly. - AC

Staff was Friendly. Staff was Fast, especially with my paperwork completed before hand. Expectations met. Would buy vehicle again from Carmax.

I'm very happy with my purchase of a new Lincoln Nautilus - RJ

I'm very happy with my purchase of a new Lincoln Nautilus Reserve from Napelton in Glenview! Pete & Marty were very professional, knowledgeable and a pleasure to deal with. I had contacted a couple of other dealerships and was not happy with the experience. The communication was excellent as was the price they were able to give me on the exact car I was looking for. I traveled an hour from Palos Heights to this dealership and I'm glad I did. They saved me $ over what I was quoted elsewhere and I highly Recommend them!

Kostya is a pleasure to work with. - matt

Kostya is a pleasure to work with. He is honest and helpful. 2nd time working with him and I'd assume I will work with him again in the future!

I recently took my car for a detailing service and - team30a

I recently took my car for a detailing service and initially was not pleased with the outcome. I voiced my concern and the issues were addressed promptly, graciously, and thoroughly. So many dealerships tout their prowess with customer service but when it comes time to deliver they disappear. Not with Kunes. Their customer service was exemplary and I was treated with respect and they made everything right just as they said they would. This dealership, in my opinion, is outstanding. Thank you to the service department for your commitment to your customers.

When I got home I checked the oil. - rhoughtb

When I got home I checked the oil. It was way overfilled. I took it back ro the dealer and they said they put 4.2 quarts in and everything should be alright. When I just now checked it it was stille overfilled. Will pump it out myself.

I have had excellent service. - Michelleingersoll80

I have had excellent service. Everything went smoothly from check in to check out.nathan was amazing

Motorcars of Chicago is always my go to! - Rafay A.

Motorcars of Chicago is always my go to! They are great to deal with and pretty straightforward. Definitely recommend Zach Hashmi!!

Great place a lot of cars . - service mmss

Great place a lot of cars .Salesman Mike was great.Will stop again to purchase one more car for us

Really impressed with South Suburban Mitsubishi. - georgiabartt04

Really impressed with South Suburban Mitsubishi. The team was welcoming, explained everything clearly, and never made me feel rushed. It’s refreshing to work with people who genuinely care about their customers.. The whole process was smooth from start to finish! Highly recommend them!

It was a great experience today for my oil change. - Abby Kane

It was a great experience today for my oil change. The service staff was phenomenal in answering my questions, providing me a video inspection of my vehicle, and recommending proper service repairs for my vehicle! Thank you Napleton Mazda of Naperville! Keep up the great work

Very happy with the service you all provided the service - Danawood2998

Very happy with the service you all provided the service was done in a nice timely fashion and I’ve never had any problems. That’s why I keep bringing my vehicle back to you all time after time.

I leased a car and they delivered the same car but one - tconrath

I leased a car and they delivered the same car but one with a different VIN. They needed to pick up the car from another dealer and I did all the paperwork at night in the dealership. The next day they picked up the wrong car. The other dealer had 2 of the exact same cars and they picked up the wrong one,,,different vin from my contract. They did not catch this until a week later when the other car was being sold. They still have not fully fixed their mistake. Very unprofessional management.

I've only had my suburu 2 years and I've already put 7000 - contrerasalicia266

I've only had my suburu 2 years and I've already put 7000 into it. You told me it was never in an accident when I purchased it. Just to find out it was . It has overheated on me so many times. That i have it in storage and I'm not driving it. My family safety is first. The whole inside filled with smoke. I tried to trade it in a tear ago. I was told I needed to put 6000 down plus trade it. I have two autistic grandsons that are nonverbal that I commute back and forth. I'm sorry but their safety is first. Now I'm stuck paying on it and I've already forked out alot of money in the last 2 years. Never will I recommend you to anyone .

I recently purchased a 2022 Honda CR-V from Serra Honda, - Leibole

I recently purchased a 2022 Honda CR-V from Serra Honda, and overall I can confidently say it was worth the experience. This was actually my first time buying a car from a dealership, so it was a big decision for me. I drove about an hour and a half to get there because they offered me an honest deal and a fair price, and I’m really glad I made the trip. Steve was very kind, professional, and made the entire process smooth and straightforward. A few days after the purchase, I noticed condensation forming inside one of the headlights. I reported it almost immediately, but unfortunately there was a delay in follow-up, which was frustrating at the time. As the issue persisted, I eventually had it inspected and was told it was a factory seal defect. However, this is where I really want to highlight the dealership. Once management got involved, they stepped in, took ownership of the situation, and made things right. They replaced the headlight at no cost to me and handled everything professionally. On top of that, they even returned the car washed, which I really appreciated. Things don’t always go perfectly, but what matters is how a business responds when something goes wrong. In my case, Serra Honda stood behind their customer and resolved the issue fairly. Overall, I’m very satisfied with how everything turned out, and I would definitely recommend them, especially for anyone willing to make the drive for a good deal, honest pricing, and solid customer service.

We had a wonderful experience purchasing our Jeep Grand - Ksbwith3

We had a wonderful experience purchasing our Jeep Grand Cherokee L a year ago! Clint Bonar was incredibly patient, knowledgeable, and took his time to make sure we felt comfortable every step of the way. He truly made the process easy and stress-free. Even a year later, Kunes of Macomb still reaches out to check in, make sure we’re happy, and offer any services we may need—which really says a lot about their customer care. Highly recommend both Clint and the team!

Brought a new Hyundai Elantra 2023 model and we had a - Suresh Alokam

Brought a new Hyundai Elantra 2023 model and we had a very good experience with the dealer.

We had a pleasant experience dealing with salesman Allen - Jeff

We had a pleasant experience dealing with salesman Allen Friello. He was helpful and didn't pressure us to purchase. 12/2023

Had an excellent experience buying from out of state. - michaelbrodycamp

Had an excellent experience buying from out of state. Procured the vehicle before it arrived at the dealership and was not surprised with any hidden markup. Overall a great sales experience.

I had an excellent experience working with sales - Marriah Grant

I had an excellent experience working with sales representative Sergio Montiel and Finance Manager Duane Price. They were extremely helpful, hospitable, informative, and respectful, and genuinely took their time throughout the entire process. Both made the vehicle purchasing experience smooth and stress-free. They truly listened to what I wanted and made sure everything stayed within my comfort level. Overall, a job very well done by both of them.

Not very good experience, I was told that they were going - Matthewschewe

Not very good experience, I was told that they were going to replace tail lights and they did with different ones. My had aftermarket led they put stock in it. Then it is 4 days short of 30 days and still waiting on title so I can register vehicle along with check to pay the sales taxes which were included in financing. I will not be buying another vehicle from them

Great service dept, friendly sales staff,Casey was - terrance.rogers21

Great service dept, friendly sales staff,Casey was particularly helpful, informative and friendly. Great selection of new and used cars.

I recently purchased a new car from Dwight Ford, and I - racheljneubauer

I recently purchased a new car from Dwight Ford, and I couldn’t be happier with the experience! From start to finish, the entire team—Woody, Brandon, Trevor, and Zach—was professional, patient, and genuinely helpful. They made the car-buying process easy and stress-free, answering every question honestly and never using any pressure tactics. It was refreshing to deal with a dealership that values integrity and transparency. The pricing was straightforward and fair, and I felt confident every step of the way that I was getting a great deal. I’m proud to support this local, honest dealership and highly recommend Dwight Ford to anyone looking for a positive, trustworthy car-buying experience.

The team takes care of you on time and tells you exactly - tcsdayDoc47

The team takes care of you on time and tells you exactly what they are going to do up front. I hope the staff and mechanics there are kept on the pay roll with the site closing.

Todd and the sales manager worked with me to come to a - albertstrate65

Todd and the sales manager worked with me to come to a price that was agreeable to both sides. Everyone at Steve Schmitt auto was very easy to work with and made it an enjoyable experience.

Adam was great on showing us exactly what we wanted, the... - chrissy7702

Adam was great on showing us exactly what we wanted, the overall experience at the dealership with the salesman Adam had to have been the most fluid process I have experienced. Thank you Adam for the great experience!

I had a disappointing experience at Friendly Honda in - Michelle

I had a disappointing experience at Friendly Honda in Springfield, IL. After a fuel injection recall repair, my dashboard lights started blinking uncontrollably just a few miles from the dealership. When I returned, multiple techs dismissed my concerns, insisting the issue wasn’t their fault. One even sarcastically asked, "Oh, are you a mechanic?" when I pointed out that the problem arose only after the repair. Instead of taking accountability, they claimed I would be responsible for fixing it. Their lack of professionalism and refusal to acknowledge their mistake were unacceptable. I will not return to this dealership.