1,333 Illinois Used Car Dealers

Great experience, quick and easy. - pamelaspann3

Great experience, quick and easy. I’m very satisfied. Highly recommend. 10 out 10. Y

I took my car in for a check engine light. - jrussoke35

I took my car in for a check engine light. The service writer told me that the tcv needed replacing and it was covered under an extended warranty because it was a known issue. I picked up my car and even more lights were flashing on my dash. I went right back in and I was told that now the problem is the dynamic control sensor which was caused by me being late on an oil change two oil changes ago. They told me now I need to pay to get the oil flushed and changed, and I need to make an appointment and come back, meanwhile I get 15 MPS (usually 28) and the car runs awful. No one was helpful explaining how it was fine before they changed the oil. I do not recommend this service department

Professional Sales Person, straight and to the point, - Michael.hostetter

Professional Sales Person, straight and to the point, easy transaction. The entire process took less than 2 hours.

JEFF DIGNAN is the man , I called him asking what time - BIG MIKE

JEFF DIGNAN is the man , I called him asking what time they close , turns out he was on his way out to go home , he stayed waited for me to get there , stayed after hours to finish the paperwork, I give MILLION STARS for Mr. Dignan.

Service technician was terrific. - grich1002

Service technician was terrific. Repairs, maintenance they provided appears to be ok, one day after picking up my car. Only problem is under new ownership, AutoNation, they seem to have gotten very greedy. For my visit, charged $69.99 for shop materials on top of a bill already totaling $2900+ and in addition charged a 3% fee for use of a credit card for payment. They have an electronic automated credit card processing system for which I am sure they do not pay a 3% fee. Apparently a new profit center for a large corporation?

I had an amazing experience with Tasca Ford! - RocSmoov

I had an amazing experience with Tasca Ford! Mena Karas was extremely helpful and truly did his best to make sure I could get the best deal and the exact car I wanted. They were very welcoming offered my water and made sure all my needs for their services were met.

Rose my sales lady was wondering and so was the manager - sheralhoward

Rose my sales lady was wondering and so was the manager I've bought at least six cars from here and two were from rose I was in and out fast with exactly what I wanted they kept everything in my budget and affordable with warranty included i couldn't be happier with my experience with Rose and Bo and Aaron

The dealership has a modern and luxurious interior. - tbuckner81

The dealership has a modern and luxurious interior.A over all beautiful design. My salesman was knowledgeable and friendly.

Didn’t want to deal at all then ran my credit score so - AndyT55

Didn’t want to deal at all then ran my credit score so many times it dropped it! Don’t recommend this place at all!

Mike K did a great job showing me the vehicles and - motiv.mow

Mike K did a great job showing me the vehicles and answering all the questions that I had.

Very easy to deal with , professional and would - dan_weber1

Very easy to deal with , professional and would definitely purchase from them in the future

I connected with Jose Valdovinos before I arrived at the - rosendogarcia

I connected with Jose Valdovinos before I arrived at the dealership. On short notice, the Gerald Nissan team parked the vehicle out front, ready for my inspection. Despite the cold weather, Jose stepped outside to greet me warmly. The negotiation process was smooth and better than I had experienced at other dealerships. We agreed on a price within my budget for the vehicle I chose. Working with Jose Valdovinos, Luke Smiely, and Mahoud Touny was truly a pleasure.

A must visit! - Natalievondebur

A must visit!!! Michael Carnegie steered me in the most judicial way ever to ensure the best for me and my family. We traveled up from Springfield and happy we went out of the way to have such a great experience! The staff was kind and professional as well! Also, great little Cafe/snack bar to keep your survival skills in check!

Very good experience. - Kenstrick

Very good experience. Smooth process, no surprises. Not the first car I purchased here, won’t be the last!

worthless garbage they will pay to take this down. - shrnknndy

worthless garbage they will pay to take this down. take used cars to reputable mechanic. i guarantee it will be a piece of s!

The purchase of our vehicle was done with the greatest - t.zmrhal

The purchase of our vehicle was done with the greatest degree of efficiency, and it was extremely seamless. Our sales consultant, Tim Anderson, was extremely friendly, courteous and professional. He is a valuable and great asset for CAR MAX.

I am EXCEEDINGLY pleased with the service department at - fhayzeb

I am EXCEEDINGLY pleased with the service department at the Downtown Napleton Genesis dealership especially the tremendous professionalism and follow through by service specialist Sandra Cardona. She frequently sends text messages updating the progress of the vehicle and advises when it is ready to be retrieved. I cannot express enough how grateful I am to have her as my service advisor.

Great service. - jodison07

Great service. Very friendly. They explain everything to you. If you have any questions, they're happy to answer them for you

The Service Department is outstanding. - mike.dellamaria97

The Service Department is outstanding. This time Daniel helped me out and he was professional, communicated clearly, and kept me informed re: time. Trust these guys a lot.

Jesus helped me get the perfect Tahoe for my family after - Cgonza432

Jesus helped me get the perfect Tahoe for my family after months of researching. Made it really easy to come in with no pressure or suprises just as he described. Very rare experience for me and will definitely be considering them again in the future.

Kunes of Oregon does a great job! - Family3bauer

Kunes of Oregon does a great job! I do all my services there on my Dodge Ram & Wagoneer. I love my service department. They have become part of our Chrysler family.

The Algonquin team was amazing thru our whole process. - dejcrown2010

The Algonquin team was amazing thru our whole process. Special thanks to Nick and Jesus 2 amazing managers. We had our purchase brought to Algonquin from Merriville Indiana that team was amazing getting the vehicle brought to Algonquin in a very timely manner. We strongly recommend Carmax in Algonquin, Illinois

Robert is a wonderful salesman and treats the custermers - carterreginald37

Robert is a wonderful salesman and treats the custermers with the utmost respect thank you You everonee

Ethan herfner helped get my suv and I love it. - teakibryan1990

Ethan herfner helped get my suv and I love it. After several different options I went with the first one he showed me.

Gerald Kia has one of the worst service departments I’ve - Khaleqjamal

Gerald Kia has one of the worst service departments I’ve ever dealt with, and their behavior was borderline deceptive. I brought my Kia Sorento in for a transmission issue. At drop-off, I physically demonstrated the problem to the service writer, Marty, who clearly saw it and confirmed it himself. I also requested a routine oil change and tire rotation. After dropping the car off, they gave me a loaner the next day — which now feels like a distraction tactic rather than actual service. The very next day, they suddenly claimed they could not confirm the issue at all, directly contradicting what their own employee had already verified. Later that same day, I received another call with a completely different story: They said the transmission had been replaced 10,000 miles ago by another Kia dealership and that it was grossly overfilled with DOUBLE the required transmission fluid. Let’s be clear: That is KIA NEGLIGENCE, not mine. Instead of escalating this internally with Kia (which is what any competent dealership should do), Gerald Kia tried to dump the responsibility on me, telling me I had two options: 1. Come pick up the car 2. Pay for a transmission flush Unacceptable. I then contacted Kia Consumer Affairs, opened an official case, and was instructed to leave the vehicle at the dealership while Kia handled it. When I informed Gerald Kia of this, the service manager Justin reacted emotionally and unprofessionally, demanded the loaner back immediately, and made it clear they had no interest in helping once corporate got involved. I returned the loaner and decided I was done. Suddenly, they claimed all charges were waived and I owed nothing. That’s when I asked a simple question: Were the oil change and tire rotation I requested actually done? The service writer said yes — then scrambled to find paperwork — and finally admitted THEY WERE NEVER DONE AT ALL. NO WONDER WHY CHARGERS WERE WAIVED LOL STAY AWAY FROM THIS DISGUSTING DEALERSHIP! ESPECIALLY THEIR SERVICE MANAGER JUSTIN! CALLED ME AFTER HE SEEN THIS REVIEW UPSET ABOUT IT DIDNT GIVE ME A CHANCE TO SPEAK AT ALL! HE KEPT TELLING WE GAVE U A LOANER FOR FREE FOR 1 DAY, LIKE REALLY? YOU GAVE ME A LOANER AS YOU SHOULD SO YOU DIDNT DO ANYTHING FOR ME AT ALL! PLUS THAT LOANER WAS JUST TO KEEP ME QUIET! THEN REPEATEDLY KEPT TELLING ME YOU ARE NOT A MAN YOU ARE NOT A MAN! I FELT HARASSED AND THREATENED ME NOT TO EVER COME BACK TO THE DEALERSHIP EVER AGAIN AND HUNG UP ON ME!

This dealership is super friendly and awesome to work - jmiranda1129

This dealership is super friendly and awesome to work woth. Very personable and very efficient.

Called service September 4th service never answered, - 1michaelhunting

Called service September 4th service never answered, Front desk picked up and said she would have them call me back. (NO Show) Called September 5th service never answered again. Said we will call you back. (NO Show). I will drive an hour before I call them back.

First this is my 4th Lincoln thru Scott Burdelik with - nstanmar

First this is my 4th Lincoln thru Scott Burdelik with Napleton Lincoln Blue island. I purchased a 2025 Lincoln Nautilus premier hybrid with the jet package. This vehicle is Beautiful! And to top of off everything was done over the phone and electronic e sign( I live 90 miles west). Scott even delivered the vehicle to my place of choice( my home town). THANK YOU Scott once again! NAPLETON LINCOLN & SCOTT BURDELIK 100%!!

This is our 3rd lease with Tim and it's always been a - Robert Sacco

This is our 3rd lease with Tim and it's always been a great experience.

Professional, informative, and polite. - robin412

Professional, informative, and polite. Made appointment on line. Got in right away. Kept me updated.