Wonderful people! Went above and beyond! - walkerkid
My experience with Noble goes above and beyond what I ever expected!! Steve was exceptional with the service he gave us!! He was available when we were, even when it meant he had to stay late and was very knowledgeable about the vehicle that I was interested in. Was not pushy and did not ever make me feel rushed! I told him what I wanted my payments to be and he worked with Shon to get them there! When my funding was delayed, Steve went to bat for me and Noble held the car for me way longer than I expected them to! This is our second purchase with Noble and I have to say that when in need or want of a new vehicle-we won't go anywhere other than Noble! If they don't have what we want, they will find it!!
Top Reviewed Specialists At This Dealership
Chrysler Sales Consultant
Great experience! - Malibu2017
We had a great experience working with Ron. He got us the exact car we were looking for and made the process smooth. I will go back to Brad Deery for future vehicles. Thanks Ron for all your help!
Sales & Leasing Professional
great service! - james d conerd
when i purchased a car from birdnow the salesman cary was fantastic. made the whole process easy...and the service department is the best ive ever seen!! no matter whether you walk in the front door or the service door the staff makes you feel like your number one!! ive never seen a business do such a great job in customer service and customer care.!!
Very pleased. - Ibuick
I was very pleased and always have been with their service. I recently had an upgrade installed to correlate with Android Auto and they were so very proficient and explained the workings to me after it was installed. I really like it. They are tops for service and courtesy.
Awesome!!! - Dfankhauser
They worked hard to get us the best deal possible!! Customer service was great..friendly sales staff! Thanks for all the help..glad we chose billion auto!
Follow up to recent review titled "Recent Purchase" - Jim A
Received a call from the dealership less than 24 hours after I posted the previous review. They were sincere and concerned. Offered 2 detailed cleanings and are going to pick my vehicle up and return it at my convenience. Thanks to all.
Great People and Service - Jim
I've been coming to Willis for a number of years now. Have purchased a couple of cars from them and have always had them serviced there. Adam has been my service adviser for all this time and is really a great person to work with! The service work is always done correctly the first time and have never had to return to fix something that wasn't done right the first time. Highly recommend Willis for your service needs!
An excellent internet shopping experience - natlog
I was searching for a rather rare vehicle configuration so I contacted many dealers in a 500 mile range of my home. McGrath had one and was very responsive to my inquiries and thorough in their responses. I ultimately purchased from another dealer based on price -- but the difference was only about $500. If our next vehicle purchase requires a long distance search, I will definitely remember them. And I've already got a good friend who loves to shop for great car deals looking through their inventory.
AWESOME EXPERIENCE!! - kyle bickford
Shane was great through the whole process made sure we got a car that we loved!!
Everyone else there treated us like family .we will be back for our next new purchase
my truck - the man
Great bunch of people very friendly and helpful. they went above and beyond my Expectation to help my get the truck I wanted and get me the best deal possible Exceptional Staff thank you so much. ALLEY is a Rockstar. thank you. you are the Best.
Extremely disappointed long time customers - Parracks2018
We purchased our truck last summer, that was a great experience, we would rate our purchasing experience five stars, however recently we had an experience that makes us never want to deal with Edwards auto group again.
We needed work done as the truck wouldn’t shift from park to drive without shutting off. We figured it would be an engine issue, which would have been covered by our warranty, but they said it was an issue with the 4x4 transfer case shift motor, which was somehow not covered by the warranty. Oh well, we paid for the repair. We then drove our truck towards home when the engine light and wrench lit up again. We had to call Edwards to tow our truck back due to the truck not shifting.
Meanwhile we aren’t able to get a courtesy vehicle because we have progressive insurance?! Which is ridiculous, they’ve had our truck for a week now and if we want any updates we have to call them, they have not called us with updates. We still have no idea what they did to our truck AND we don’t have a vehicle to use to get to and from work. At this point, the only reason we are giving them any stars is because their sales people are great and their financial department has been great. Their “service” department is currently getting zero stars as far as we are concerned. ~Parracks
Transmission broke after 10 miles - Renopreacher
I test drove 3 vehicles, the first one had a bad motor,(making a lot of noise and the check engine light came on). The second had a bad power steering pump. I bought the third unfortunately and ended up losing the transmission. They will not help or refund me any amount. I recommend you never buy a used car from here, they sell junk, and know it. They refuse to take any responsibility and hide behind there as is no warranty policy. Repairs are going to cost me more than the price of the car, and that's on top of my tow bill.
Service Inspection not thorough at all - Justin Reynolds
Found my truck leaking fluid the day after I had the oil changed and supposedly an inspection was done but for as much as it was leaking I feel like there is no way they inspected anything.
CREDIT CARD SCAMMERS! - AtheOrganizer
DANGER! Reported this dealership, Mike Molstead Motors, to Iowa State Credit Card Fraud Division this morning - gave our credit card number as downpayment on a truck. Received a phone call almost 20 hours later that our truck had been "accidentally" sold to someone else but not to worry, they had not run our credit card. Where did that information go if not into a credit card processing program?!? And where is our truck!!!
These guys were awsome i have told everyone that i know... - k.foss8
These guys were awsome i have told everyone that i know how great this dealership is they take care of you there and take the frustration out of buying a vehicle and make it a very pleasent experience. I highly recommend this Dealership to anyone looking for a new car or used vehicle. Top notch costomer service and went out of there way to take care of us Thank you very much.
Kelly and Kendra Foss
Waterloo, Ia 50701
Price changed ----but they made it right! - flex
Price of car misrepresented from what was shown on the lot versus what it was sold to us for. We thought price included all fees, but reality was that it was $1200 higher then listed price. We should of caught the error then, but because of misleading financing sales that only shows monthly payments and adds on high price insurances we missed it. The frustrating part is after I called them the next morning, they have refused to do anything to correct the error. leaving me to believe it was intentional.
As a follow up to the above comments, the issue was finally resolved. We were fortunate that we had a copy of an online ad that had the posted price on it. I highly appreciate that the General Manager, Mike, spent a lot of time researching the issue and discovering that the vehicle was actually priced lower than what we were charged. They are making it right and issuing us a full refund for the difference. We are a very satisfied now, because upto the pricing issue, they were the most enjoyable dealership I have ever worked with.
Brad Deery Motors