Everyone Happy in the End!! - Teacher52037
We had to work through some road block, but all worked out!! Ron and Rob worked really hard to make me happy and make the deal happen.
Top Reviewed Specialists At This Dealership
Noble is the place to go - Lynda
The personnel were very friendly and accommodating. Made certain all of my questions were answered and I was happy with everything. Kassie was awesome to work with!
Chrysler Sales Consultant
great service! - james d conerd
when i purchased a car from birdnow the salesman cary was fantastic. made the whole process easy...and the service department is the best ive ever seen!! no matter whether you walk in the front door or the service door the staff makes you feel like your number one!! ive never seen a business do such a great job in customer service and customer care.!!
Very pleased. - Ibuick
I was very pleased and always have been with their service. I recently had an upgrade installed to correlate with Android Auto and they were so very proficient and explained the workings to me after it was installed. I really like it. They are tops for service and courtesy.
AWESOME EXPERIENCE!! - kyle bickford
Shane was great through the whole process made sure we got a car that we loved!!
Everyone else there treated us like family .we will be back for our next new purchase
my truck - the man
Great bunch of people very friendly and helpful. they went above and beyond my Expectation to help my get the truck I wanted and get me the best deal possible Exceptional Staff thank you so much. ALLEY is a Rockstar. thank you. you are the Best.
Purchase of 2018 Buick Enclave - MBrogan
We purchased this car for my wife from Dick Lynch. We purchased the same model from Dick Lynch in 2016. Dick Lynch is the biggest reason we buy autos from McGrath. He is the consummate professional. Very knowledgeable about his product and the car industry in general. Dick always takes the time to go over everything thoroughly and patiently. I am confident that if we did have an issue he would help us get it taken care of. We have purchased cars from this dealership for over 40 years (Allen, Lithia, and now McGrath). I owned a small business and appreciate the value of buying local. We always receive good service when needed. The F&I team is very thorough and friendly. I would definitely without hesitation recommend Dick Lynch and McGrath to anyone looking for a car or truck.
Oil change costs more than others but it was done quickly. - Bretts
Experience was ok. Price was too high in my opinion that's why I rarely use a dealership but it's a newer truck with warranty so I will get the work done through you
Great People and Service - Jim
I've been coming to Willis for a number of years now. Have purchased a couple of cars from them and have always had them serviced there. Adam has been my service adviser for all this time and is really a great person to work with! The service work is always done correctly the first time and have never had to return to fix something that wasn't done right the first time. Highly recommend Willis for your service needs!
Follow up to recent review titled "Recent Purchase" - Jim A
Received a call from the dealership less than 24 hours after I posted the previous review. They were sincere and concerned. Offered 2 detailed cleanings and are going to pick my vehicle up and return it at my convenience. Thanks to all.
Joe Bockert - Steve821
Joe did a great job meeting our needs for a new vehicle. We went there for a used truck & Joe worked it out so we ended up with a new truck & saved a TON of money !!!
Great - MeganMiller
Only dealership I will work with. Friendly people and great service. They make sure you are happy with the service and or purchase. Very helpful with helping you set up and get familiarized with your new vehicle.
Drove 150 miles to make a good deal - Bob R.
I drove from Ankeny because Molstead had the exact Jeep I wanted. I worked with Kelly Molstead via email on the deal for the Jeep and my trade in. When I arrived at the dealership, the Jeep was exactly as represented and the process of purchase was a smooth experience. All the numbers were just as agreed on through email. Salesman Bruce Boerschel completed the transaction with us and was very thorough in sharing the highlights of the Jeep we purchased. The finance person (sorry, I do not remember his name) was friendly and thorough, and did not try to pressure us into add on sales. Overall this was a great experience.
Service Inspection not thorough at all - Justin Reynolds
Found my truck leaking fluid the day after I had the oil changed and supposedly an inspection was done but for as much as it was leaking I feel like there is no way they inspected anything.
These guys were awsome i have told everyone that i know... - k.foss8
These guys were awsome i have told everyone that i know how great this dealership is they take care of you there and take the frustration out of buying a vehicle and make it a very pleasent experience. I highly recommend this Dealership to anyone looking for a new car or used vehicle. Top notch costomer service and went out of there way to take care of us Thank you very much.
Kelly and Kendra Foss
Waterloo, Ia 50701
Price changed ----but they made it right! - flex
Price of car misrepresented from what was shown on the lot versus what it was sold to us for. We thought price included all fees, but reality was that it was $1200 higher then listed price. We should of caught the error then, but because of misleading financing sales that only shows monthly payments and adds on high price insurances we missed it. The frustrating part is after I called them the next morning, they have refused to do anything to correct the error. leaving me to believe it was intentional.
As a follow up to the above comments, the issue was finally resolved. We were fortunate that we had a copy of an online ad that had the posted price on it. I highly appreciate that the General Manager, Mike, spent a lot of time researching the issue and discovering that the vehicle was actually priced lower than what we were charged. They are making it right and issuing us a full refund for the difference. We are a very satisfied now, because upto the pricing issue, they were the most enjoyable dealership I have ever worked with.
Brad Deery Motors
Noble Auto Group
Sales & Leasing Professional