Best experience I’ve ever had! - Austinshores
I worked with Derrick Hurt and he was a tremendous help. He was responsive to what I needed in a new vehicle and guided me to exactly what I wanted! He was honest throughout the whole process and helped me get something in my price range while giving me an incredible deal. Blane helped out through the process and I was so grateful for his expertise and insight on what was available! After I chose what I’d buy, the finance process was also easy - Tim was really personable and made things go extremely smooth!
10/10, Noble went above and beyond to help me out!
Top Reviewed Specialists At This Dealership
Chrysler Sales Consultant
christmas 2018 - callender
We were just going in to "kick some tires" and see what the sales were. Well they were good enough for us to purchase thanks to Randy Schoop!!!!
Sales and Leasing
great service! - james d conerd
when i purchased a car from birdnow the salesman cary was fantastic. made the whole process easy...and the service department is the best ive ever seen!! no matter whether you walk in the front door or the service door the staff makes you feel like your number one!! ive never seen a business do such a great job in customer service and customer care.!!
Very pleased. - Ibuick
I was very pleased and always have been with their service. I recently had an upgrade installed to correlate with Android Auto and they were so very proficient and explained the workings to me after it was installed. I really like it. They are tops for service and courtesy.
friendly and helpful experence - housewife, Diann1
we are very pleased with our GMC Sierra and the help we recieved in getting the truck. We had been looking for awhile when they got this one in.
Drove 150 miles to make a good deal - Bob R.
I drove from Ankeny because Molstead had the exact Jeep I wanted. I worked with Kelly Molstead via email on the deal for the Jeep and my trade in. When I arrived at the dealership, the Jeep was exactly as represented and the process of purchase was a smooth experience. All the numbers were just as agreed on through email. Salesman Bruce Boerschel completed the transaction with us and was very thorough in sharing the highlights of the Jeep we purchased. The finance person (sorry, I do not remember his name) was friendly and thorough, and did not try to pressure us into add on sales. Overall this was a great experience.
my truck - the man
Great bunch of people very friendly and helpful. they went above and beyond my Expectation to help my get the truck I wanted and get me the best deal possible Exceptional Staff thank you so much. ALLEY is a Rockstar. thank you. you are the Best.
Purchase of 2018 Buick Enclave - MBrogan
We purchased this car for my wife from Dick Lynch. We purchased the same model from Dick Lynch in 2016. Dick Lynch is the biggest reason we buy autos from McGrath. He is the consummate professional. Very knowledgeable about his product and the car industry in general. Dick always takes the time to go over everything thoroughly and patiently. I am confident that if we did have an issue he would help us get it taken care of. We have purchased cars from this dealership for over 40 years (Allen, Lithia, and now McGrath). I owned a small business and appreciate the value of buying local. We always receive good service when needed. The F&I team is very thorough and friendly. I would definitely without hesitation recommend Dick Lynch and McGrath to anyone looking for a car or truck.
Hassle free - Scochran
A dealership is only as good as the dealer you get, and our dealer was fantastic! I would highly recommend working with Ryan Shetler. He made our car buying experience a breeze. He's been working there for 18 years already and I hope when we need our next car, he'll still be there because he has made this family a billion family for life.
Great People and Service - Jim
I've been coming to Willis for a number of years now. Have purchased a couple of cars from them and have always had them serviced there. Adam has been my service adviser for all this time and is really a great person to work with! The service work is always done correctly the first time and have never had to return to fix something that wasn't done right the first time. Highly recommend Willis for your service needs!
Follow up to recent review titled "Recent Purchase" - Jim A
Received a call from the dealership less than 24 hours after I posted the previous review. They were sincere and concerned. Offered 2 detailed cleanings and are going to pick my vehicle up and return it at my convenience. Thanks to all.
cadillac repair - Bruce
I bought my Cadillac from Edwards and it was the best car buying experience I have had with a dealer. Since then I have been more than impressed with the service department particularly Fred and Omar. They make every repair or maintenance experience outstanding. They take care of me, keep me informed, and ensure I know what will be done and when the car will be ready. Their attention to detail and customer care is outstanding. I highly recommend Edwards for car buying and all maintenance. I have dealt with many car dealers in the area and bar none Edwards is the best customer focused dealer. They listen and try their best to satisfy. I have been to many dealers who don't listen and try and sell the car they need to get off the lot. Their service department isn't concerned with customer service (completely informing you up front and keeping you updated on status). I got my Cadillac back with two new tires, completely cleaned with no maintenance paper seat covers like I have at other dealer shops. Guess what, this place even ensured all my tires had the right tire pressure in every tire! I have gotten my car back from other shops with different tire pressure in every tire and none of them correct. You want a pleasant car buying and service experience, go to Edwards, if not, any car dealer will do. Ask for Fred or Omar.
ZL1 Camaro - EMZl1Texas
Best price on a 2019 LZ1 Camaro in the country. I drove 1,200 miles each way to trade in a vehicle for the Camaro. Everyone at the dealership was professional and nice from start to finish. I used to sell cars and this was the best new car purchase experience EVER!
underhanded upper management - Mary
As a widow on a tight budget, I spent two weeks working on a car deal with a wonderful young man, Vern, who I highly recommend if you want an honest, trustworthy salesman. That said, after I was quoted a price and informed I could purchase the car the next day after a blower motor was repaired, someone in upper sales management sold it to another customer in Vern's absence! After it had been promised to me! The owner didn't even bother to reply to my email and there was no apology forthcoming from the underhanded salesperson who had to have known the car was being worked on for someone else. Poor Vern was left with the awkward task of having to inform the widow he was trying to help that the best they could now do would be to offer a "deal" on another Ford vehicle. One of the vehicles offered is known for transmission problems and would cost $3000 more than the original deal, and the other would be $6000 MORE! If you absolutely MUST shop for a vehicle at this dealer ask for Vern. Make sure you seal the deal quickly then before upper management decides they'll sell it out from under his nose. Then don't expect an explanation or an apology from either the owner or the salesman if they do.
These guys were awsome i have told everyone that i know... - k.foss8
These guys were awsome i have told everyone that i know how great this dealership is they take care of you there and take the frustration out of buying a vehicle and make it a very pleasent experience. I highly recommend this Dealership to anyone looking for a new car or used vehicle. Top notch costomer service and went out of there way to take care of us Thank you very much.
Kelly and Kendra Foss
Waterloo, Ia 50701
Price changed ----but they made it right! - flex
Price of car misrepresented from what was shown on the lot versus what it was sold to us for. We thought price included all fees, but reality was that it was $1200 higher then listed price. We should of caught the error then, but because of misleading financing sales that only shows monthly payments and adds on high price insurances we missed it. The frustrating part is after I called them the next morning, they have refused to do anything to correct the error. leaving me to believe it was intentional.
As a follow up to the above comments, the issue was finally resolved. We were fortunate that we had a copy of an online ad that had the posted price on it. I highly appreciate that the General Manager, Mike, spent a lot of time researching the issue and discovering that the vehicle was actually priced lower than what we were charged. They are making it right and issuing us a full refund for the difference. We are a very satisfied now, because upto the pricing issue, they were the most enjoyable dealership I have ever worked with.
Brad Deery Motors
Noble Auto Group