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Pleasant and very helpful! Great customer service! They... - bdvaughn88
Pleasant and very helpful! Great customer service! They tried to do everything efficiently and as quick as possible. I would go through community again when trading cars!
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Total Motors is the best! Great service! Excellent... - brhodesschnoes
Total Motors is the best! Great service! Excellent workmanship in the service department, as well as in the body shop! Friendly, reliable service! My car looks and runs like new again!
We are very satisfied with new Acadia we purchased.... - cmkearney
We are very satisfied with new Acadia we purchased. Enjoyed working with Courtney Papillion - she was quite knowledgeable, efficient, and willing to show us whatever we requested. Jon was also very helpful.
Great place, Period l;kjs;fl;;l ;aldfk;l a ;lsfl;... - squeak4
Great place, Period
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tried charging gf total of 23870 dollars for 2016 Chevy... - cthomas83
tried charging gf total of 23870 dollars for 2016 Chevy Cruze that is posted online for 9970 and kbb list is 8900 that's with her putting 2500 more than 25 percent of cars value as a down paymenttelling her bank was charging a 4000 loan fee on top of 19 percent interest when I called to complain offered it to me at the 9970 with no bank fee and thru in 1600 dollar warranty for free without even running my name she is a woman so they saw dollar signs remember to take payment amount times number of payments before signing anything
Excellent dealership, the purchase was handled very... - lkm2
Excellent dealership, the purchase was handled very efficiently.. I was able to complete the transaction in less than an hour. The sales staff were very accommodating.
Best service, best price - quinn.sonntag
This dealership had the best service. I worked with Andy the salesman over the phone and was able to come to an agreed price that we were both comfortable with and when I got to the dealer the vehicle was ready to test drive right when I got there at 8 am. I was in and out of the dealership within an hour and a half. Easiest, best car buying experience.
This dealership has the best staff I've ever done... - tom
This dealership has the best staff I've ever done business with. They are helpful, caring, and are always looking out for the customer. They are a community focused business and I really appreciate that about them!!
As Always - pheasant
I have purchased many vehicles from Deters and as always they are the best dealership I have ever dealt with. From the sales to the service I could not ask for anything more.
Great place!!! - Jenae
I had a great experience buying a new car from Kemna in Fort Dodge. Very knowledgeable, friendly people. Thanks to Dylan Drummond for getting me in a great car. I will definitely be back to do business and highly recommend this place!
Repairs to Transmission - Mark
On vacation pulling a boat and our GMC vehicle’s transmission wouldn’t shift out of neutral once we arrived at our destination. Triple A delivered the vehicle to Ft. Madison and within 36 hours we’ve got our vehicle back and boating continued. Their service department did an Outstanding job with fast and efficient repairs.
I drove 250 miles and they treated me like I have been a... - nivram6_us
I drove 250 miles and they treated me like I have been a customer of these for years. With Covid, they made it a one stop shopping experience.
oil change - carguy,sg
We had our oil changed for the 1st time. They were suppose to check fluids rotate tires and what ever else comes with oil changed we had to fill windshield fluid not sure if they rotated the tires or not didn't vacuum the car out. We bought our last Buick enclave from Missouri Valley they did an excellent job with all of the above so disappointed. I'm not sure why we do the review because what good does it do we don't here from anyone after the review. Not sure if the review even get read. Was unhappy about the dishonest when we bought the car from Andy and his team. Lied about the warranty and told use we had different options on the car which was untrue.
Great service dealer! - dhanna47
Excellent sales department. Very helpful in making a buying choice. Would recommend this
dealership. We dealt with Kirk L. Kirk gave us some great info about the models.
Trade in - Tom
Well, went to trade in the wifes 2011 Ford Explorer today, nothing wrong 139,000 miles. Now at June 2019 and was told sorry your vehicle has a car fax report from a dealer repair at 30,000 says it was in an accident in 2013 two owners ago. Holy crap that's nice to know at least it was fixed correctly by a dealer, I think to myself. Their response is nope sorry, can't give you trade on what it's worth. It has orginal title. When did car fax rule between original title and salvage title?
They were supposed To call me back. Never did. I called... - jacklbarr39
They were supposed To call me back. Never did. I called them. They never had car!! False advertising. Disappointed!! What else can I say!!! Nothing
Avoid this Dealership when shopping for a new car - bob
Very small limited inventory of cars/trucks for sale.. overpriced as well.. save money and time, shop Des Moines dealerships. Rude pompous staff with attitude here at Lauterbachs
Awesome place ❤️ Darren Steffen is amazing and does his... - Momof3
Awesome place ❤️ Darren Steffen is amazing and does his job well ! Definitely be going back ❤️❤️ Will recommend others to come here , beautiful new building, great atmosphere and great people
Follow up to recent review titled "Recent Purchase" - Jim A
Received a call from the dealership less than 24 hours after I posted the previous review. They were sincere and concerned. Offered 2 detailed cleanings and are going to pick my vehicle up and return it at my convenience. Thanks to all.
My wife and I enjoyed the experience we had visiting this... - creek
My wife and I enjoyed the experience we had visiting this dealership. We first called to inquire about a pickup truck seen online. They responded to all of our questions while also giving us additional information about the truck along with sending additional pictures to help in the description. Once we arrived to look and drive the vehicle it turned out to exceed our expections. We will definitely call them for our next vehicle purchase.