Great Customer Service - Kristie Rysdam
I bought a new 2017 Buick LaCrosse at the end of March 2018. I was helped by both Mike Aiello and Danny Quinn. I received fantastic service from both of them. I have to give a shout out to Eric and a Joe as well. The whole team worked together to make sure I got the car I wanted at a price I can afford.
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Car purchase - Dreaj
I had a good experience when purchasing my new Buick Encore at H&H Buick GMC. Diego allowed me to test a number of vehicles and provided me with s lot of information so I could make an informed decision about my purchase.
Great experience! - Dsweet316
As a first time buyer from a dealership I was very nervous going in. But as soon as I met with the salesman that I had an appointment with I instantly felt comfortable. He already had a few picked out for me and was very patient with me when it came down to choosing which one. I also did not feel pressured into anything. The process went by fairly quickly. I will recommend Billion Auto to anyone looking for a vehicle.
Super expert service. - Les
The service advisors are very friendly and do a good job of keeping me informed as to the repairs being performed. It was easy to get a service date scheduled. The service manger, Gary Roll, runs a quality department and really tries to satisfy the customer. I highly recommend the service department to any one.
Very pleased. - Ibuick
I was very pleased and always have been with their service. I recently had an upgrade installed to correlate with Android Auto and they were so very proficient and explained the workings to me after it was installed. I really like it. They are tops for service and courtesy.
Speedy oil change! - DUB
Have a 2005 Suburban Z71 and needed an oil change! I had made an appointment and was there right on time! Another dealer told me it would take 1 hour to get the oil changed BUT from the time I pulled into Bob Brown's till I pulled out was only 41 minutes! I would say 20 minutes for the oil change 5 minutes for the wash and 10 to 12 to pay the bill and I was on my way! Good service is here at Bob Brown's in Ankeny! Keep up the good work guys!
Dealership experience - Chef Joanne
First and foremost, my experience working with Jim Smith was a great experience. Jim took his time and showed me many options to consider that fell within my budget. Thanks Jim for a great experience and for helping me find the perfect car. I love my new car.
Follow up to recent review titled "Recent Purchase" - Jim A
Received a call from the dealership less than 24 hours after I posted the previous review. They were sincere and concerned. Offered 2 detailed cleanings and are going to pick my vehicle up and return it at my convenience. Thanks to all.
Happy Customer - Brady Riehle
Tim got our vehicle right in when we called and needed repairs / service. He kept me informed and gave estimates prior to doing the work. Our vehicle was repaired and complete when promised.
my truck - the man
Great bunch of people very friendly and helpful. they went above and beyond my Expectation to help my get the truck I wanted and get me the best deal possible Exceptional Staff thank you so much. ALLEY is a Rockstar. thank you. you are the Best.
AWESOME EXPERIENCE!! - kyle bickford
Shane was great through the whole process made sure we got a car that we loved!!
Everyone else there treated us like family .we will be back for our next new purchase
Came a long way to buy, it was better then they said - Trucknut
Purchased a vehicle from Watters. I came a long ways to buy it. I saw pictures and it was even better then sales person described. Very happy, I tried this somewhere else and it was a joke. Thanks Watters for being up front and honest
Service Inspection not thorough at all - Justin Reynolds
Found my truck leaking fluid the day after I had the oil changed and supposedly an inspection was done but for as much as it was leaking I feel like there is no way they inspected anything.
Car buying experience - brown
I have bought muliple cars from Deter over the years and they are a wonderful dealership, will continue to buy from them if the occasion arises. They are very friendly and helpful through out the process.ei
My wife and I enjoyed the experience we had visiting this... - creek
My wife and I enjoyed the experience we had visiting this dealership. We first called to inquire about a pickup truck seen online. They responded to all of our questions while also giving us additional information about the truck along with sending additional pictures to help in the description. Once we arrived to look and drive the vehicle it turned out to exceed our expections. We will definitely call them for our next vehicle purchase.