We looked at 500+ used trucks before we found our diamond!!! - Determined
We really appreciated the kindness and efficiency of Mike Juhl. Our need was super specific and he was not judgmental. It was really hard to find a splint front bench seat, in a small truck, with automatic transmission, without too many miles. They provided so much good information from a distance and we did not mind the beautiful long drive. Would do it again in a heartbeat! Thanks, Mike.
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Easy Does It - Susan
I had a great experience. Eric King was my service rep. They found the problem and corrected it as quickly as they could. I was provided a dealer car until mine was fixed . I recommend this service department without hesitation.
Purchased Chevy Colorado - Chevy fan
We had a good experience. Quality product. Happy with purchase. Easy to deal with. Knowledgeable staff. Very nice facility. would recommend and shop there again.
Satisfied customer - Abc123
I felt that I was working with people who weren’t just trying to make a sale or take advantage of the customer, they wanted a satisfied customer too.
Super expert service. - Les
The service advisors are very friendly and do a good job of keeping me informed as to the repairs being performed. It was easy to get a service date scheduled. The service manger, Gary Roll, runs a quality department and really tries to satisfy the customer. I highly recommend the service department to any one.
Friendly people, great service - scotnkiz
We just had the best experience purchasing a new pickup from Deter Motors. Everyone from Chaz Terry to Kate Hepler were great. It was actually fun. You can't say that very often about a vehicle buying experience.
Very pleased. - Ibuick
I was very pleased and always have been with their service. I recently had an upgrade installed to correlate with Android Auto and they were so very proficient and explained the workings to me after it was installed. I really like it. They are tops for service and courtesy.
AWESOME EXPERIENCE!! - kyle bickford
Shane was great through the whole process made sure we got a car that we loved!!
Everyone else there treated us like family .we will be back for our next new purchase
my truck - the man
Great bunch of people very friendly and helpful. they went above and beyond my Expectation to help my get the truck I wanted and get me the best deal possible Exceptional Staff thank you so much. ALLEY is a Rockstar. thank you. you are the Best.
Purchase of 2018 Buick Enclave - MBrogan
We purchased this car for my wife from Dick Lynch. We purchased the same model from Dick Lynch in 2016. Dick Lynch is the biggest reason we buy autos from McGrath. He is the consummate professional. Very knowledgeable about his product and the car industry in general. Dick always takes the time to go over everything thoroughly and patiently. I am confident that if we did have an issue he would help us get it taken care of. We have purchased cars from this dealership for over 40 years (Allen, Lithia, and now McGrath). I owned a small business and appreciate the value of buying local. We always receive good service when needed. The F&I team is very thorough and friendly. I would definitely without hesitation recommend Dick Lynch and McGrath to anyone looking for a car or truck.
Great experience - Moishe
I went there with a very vague idea of what kind of suv I wanted but I knew what features I wanted. Stephanie was able to deliver a vehicle that had the features I wanted and I ended up loving what she showed me and it was a decent price.
Follow up to recent review titled "Recent Purchase" - Jim A
Received a call from the dealership less than 24 hours after I posted the previous review. They were sincere and concerned. Offered 2 detailed cleanings and are going to pick my vehicle up and return it at my convenience. Thanks to all.
Review of A/C problems - janet123
My visit on 8-9-18 for oil change and tire rotation was fine. While waiting for my car I reviewed all the work done on my car since purchase 5-13-10. I have spent $8,713.25 during that time which included new tires, steering gear replacement, air conditioner work and various other servicing, all done at Bob Brown. What stands out is the cost of air conditioner work. $4121.62 was spent on A/C and it would have been more by probably $1000 except it was so soon after previous servicing that there was no charge. The last cost was $1959.77 on 5-7-18. I am hoping that this is the last time because if it fails again, I will be done with Bob Brown GMC Buick. Regular servicing has been fine, A/C not.
Came a long way to buy, it was better then they said - Trucknut
Purchased a vehicle from Watters. I came a long ways to buy it. I saw pictures and it was even better then sales person described. Very happy, I tried this somewhere else and it was a joke. Thanks Watters for being up front and honest
O After the sale: "What's your name again?" - csharpe123
I found the vehicle I was looking for here; and the salesman was nice and low key until the finalization.
Sales manager and finance guy told me that I since I had my Credit Union financing the sale, I had to write them a personal check once the CU put the funds into my account.
I thought this odd. They sent me home in my trade in to get a personal check! Fortunately I called my bank about halfway home and they clarified that the money would never touch my hands; and I returned and drove my car home.
I called a couple of days later to verify that they received the funds, and there was no "how do you like you vehicle" or any courtesy follow up about my satisfactions with my experience there. Indeed the sales manager who sent me on a wild goose chase for the personal check had trouble even remembering who I was. I got a decent deal. But the shenanigans with the financing and sending me off in my trade in on a sixty mile round trip was shady. And the lack of follow through guaranteed that I wouldn't recommend them.
Service Inspection not thorough at all - Justin Reynolds
Found my truck leaking fluid the day after I had the oil changed and supposedly an inspection was done but for as much as it was leaking I feel like there is no way they inspected anything.
My wife and I enjoyed the experience we had visiting this... - creek
My wife and I enjoyed the experience we had visiting this dealership. We first called to inquire about a pickup truck seen online. They responded to all of our questions while also giving us additional information about the truck along with sending additional pictures to help in the description. Once we arrived to look and drive the vehicle it turned out to exceed our expections. We will definitely call them for our next vehicle purchase.
H & H Buick GMC