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Community was very easy to work with and no pressure from... - zebraoutlaw
Community was very easy to work with and no pressure from the sales or finance folks!
Top Reviewed Specialists At This Dealership
Sales Consultant & Digital Marketing Manager
Sales & Leasing Consultant
Friendly staff and service at this hometown dealer. Nice... - Bbobttur73
Friendly staff and service at this hometown dealer. Nice building and location.
Had an excellent buying experience. Likely the best of... - Carl
Had an excellent buying experience. Likely the best of all over the years buying vehicles. The whole deal was really easy and there wasn’t any issues.
Did an awesome job, everything was done quickly, looks... - mfrideres
Did an awesome job, everything was done quickly, looks awesome and the replaced part works great.
Good experience had a offer ready before we even got... - Ron.davidson
Good experience had a offer ready before we even got there, Curtis was friendly and very helpful spending time with us showing every option worked
It is a great place to bring your vehicle to for any type... - silver_4x4
It is a great place to bring your vehicle to for any type of service and a great place to buy a vehicle when the time comes.
Can we give them a zero....people, please do yourselves a... - tpeters
Can we give them a zero....people, please do yourselves a favor and go somewhere else. I would recommend billion dealerships with blindfolds on and take their word for everything then go to Edwards.
Quick and painless. We submitted paperwork before we... - Amyandkaley
Quick and painless. We submitted paperwork before we arrived and we in and out under an hour. Excellent service. The finance department was amazing!
We just purchased a vehicle here 16 days ago. Day 9 My... - Mjeslinger
We just purchased a vehicle here 16 days ago. Day 9 My automatic running boards quit working, day 15 while driving on the highway a horrible noise comes from the front end. We contacted the dealership to let them know and ask them what could be done. They said that they won't take care of it and that we declined the extended warranty. We were never offered an extended warranty, had we been offered we would have bought it. The salesman's was very nice, easy to work with. We have also had trouble with the finance office since the vehicle was delivered we signed in about 3 spots and never received a copy of the paperwork and to this day we are still waiting.
tried charging gf total of 23870 dollars for 2016 Chevy... - cthomas83
tried charging gf total of 23870 dollars for 2016 Chevy Cruze that is posted online for 9970 and kbb list is 8900 that's with her putting 2500 more than 25 percent of cars value as a down paymenttelling her bank was charging a 4000 loan fee on top of 19 percent interest when I called to complain offered it to me at the 9970 with no bank fee and thru in 1600 dollar warranty for free without even running my name she is a woman so they saw dollar signs remember to take payment amount times number of payments before signing anything
As Always - pheasant
I have purchased many vehicles from Deters and as always they are the best dealership I have ever dealt with. From the sales to the service I could not ask for anything more.
Best service, best price - quinn.sonntag
This dealership had the best service. I worked with Andy the salesman over the phone and was able to come to an agreed price that we were both comfortable with and when I got to the dealer the vehicle was ready to test drive right when I got there at 8 am. I was in and out of the dealership within an hour and a half. Easiest, best car buying experience.
They were supposed To call me back. Never did. I called... - jacklbarr39
They were supposed To call me back. Never did. I called them. They never had car!! False advertising. Disappointed!! What else can I say!!! Nothing
Pick up and delivery of my vehicle for service greatly... - johnniemeyering
Pick up and delivery of my vehicle for service greatly appreciated. I enjoyed the service updates and Informative as to vehicles progress and needs. Highly recommended
Avoid this Dealership when shopping for a new car - bob
Very small limited inventory of cars/trucks for sale.. overpriced as well.. save money and time, shop Des Moines dealerships. Rude pompous staff with attitude here at Lauterbachs
What I didn't get from Pritchard Chevrolet I got at Mason... - bschultes
What I didn't get from Pritchard Chevrolet I got at Mason City Buick, honesty!
Will definitely shop there in the future.
Thanks Tim and Boss!
My wife and I enjoyed the experience we had visiting this... - creek
My wife and I enjoyed the experience we had visiting this dealership. We first called to inquire about a pickup truck seen online. They responded to all of our questions while also giving us additional information about the truck along with sending additional pictures to help in the description. Once we arrived to look and drive the vehicle it turned out to exceed our expections. We will definitely call them for our next vehicle purchase.
O After the sale: "What's your name again?" - csharpe123
I found the vehicle I was looking for here; and the salesman was nice and low key until the finalization.
Sales manager and finance guy told me that I since I had my Credit Union financing the sale, I had to write them a personal check once the CU put the funds into my account.
I thought this odd. They sent me home in my trade in to get a personal check! Fortunately I called my bank about halfway home and they clarified that the money would never touch my hands; and I returned and drove my car home.
I called a couple of days later to verify that they received the funds, and there was no "how do you like you vehicle" or any courtesy follow up about my satisfactions with my experience there. Indeed the sales manager who sent me on a wild goose chase for the personal check had trouble even remembering who I was. I got a decent deal. But the shenanigans with the financing and sending me off in my trade in on a sixty mile round trip was shady. And the lack of follow through guaranteed that I wouldn't recommend them.
Trade in - Tom
Well, went to trade in the wifes 2011 Ford Explorer today, nothing wrong 139,000 miles. Now at June 2019 and was told sorry your vehicle has a car fax report from a dealer repair at 30,000 says it was in an accident in 2013 two owners ago. Holy crap that's nice to know at least it was fixed correctly by a dealer, I think to myself. Their response is nope sorry, can't give you trade on what it's worth. It has orginal title. When did car fax rule between original title and salvage title?
Community Buick GMC