64 Louisiana Ford Dealers

As always, everything I ask fo was done efficiently and - pathshoes

As always, everything I ask fo was done efficiently and in a timely matter! Staff and personnel are friendly and ready to take care of your needs!!

Dustin was fantastic! - Satisfied!

Dustin was fantastic! He made it quick and easy! I will Def recommend him to anyone!

I have purchased several vehicles from Sharon, she really - dave

I have purchased several vehicles from Sharon, she really knows her products and listens to the needs of her clients. I have referred many friends to her over the years.

Excellent buying experience. - dpetroski24

Excellent buying experience. We were shopping for a used vehicle for our kid that we didn’t feel like we would have to worry about leaving him stranded on the side of the road, but also wasn’t overpriced. We found both at Mike Willis Ford. The salesman listened to what we were looking for and didn’t waste our time showing us vehicles outside of our price range. We settled on a vehicle and they even worked with us on the pricing to ensure we stayed within our budget. Couldn’t be happier with this experience. After having visited other dealers in the area, I have to say the next time I am in the market for a vehicle I do not plan on wasting my time looking at other dealerships and I will go straight to Mike Willis Ford.

Super fast response, personalized video, really great - aliciajswenson

Super fast response, personalized video, really great customer service - I would highly recommend them to anyone looking!

Good experience everyone was nice they were extremely - Dcbo1800@yahoo.com

Good experience everyone was nice they were extremely helpful and they new the vehicle left with a new ine

What a difference a good dealer makes! - Bob

I bought two vehicles from Robinson Brothers, never again, All Star has my business from now on. I would like to thank Brian who communicated excellently. He was cordial and polite, spoke clearly and didn’t waste time. Unlike Robinson Brothers who kept my truck for 6 days, I was in and out of All Star in one day. Well done All Star, you have a new customer.

just let me say I went to 4 ford dealerships and Sterling - hunturdown27

just let me say I went to 4 ford dealerships and Sterling was the only one that showed us awesome sales service. Quin did a super job in assistingus in what we wanted not what he wanted to sell us like the other dealers. very little haggling, no pressure relax setting, all in all awesome experience. financial department was also great. my first time buying or even visiting Sterlings and had a good experience. will totally recommend to familyand friends, thanks.

The salesman was very helpful in getting this purchase - barbijo

The salesman was very helpful in getting this purchase set up promptly for me and negotiating a great deal

I bought a vehicle from out of state and Tyler made the - robinlester78

I bought a vehicle from out of state and Tyler made the process super easy. I was able to sign everything electronically and they even met us halfway to get the truck ! Highly recommend !

I have been a customer with Terrebonne Lincoln for over - philipc

I have been a customer with Terrebonne Lincoln for over 25 years. In fact, I now feel like part of the family. When I walk in, I am greeted warmly by the staff. I am a completely satisfied customer and plan to continue my association with them. We have dealt with James Relan since he was in Sales and still go through him for all of our requests. When I walk through the door, I feel like I am home.

I had a wonderful experience here for my purchase. - bsc504

I had a wonderful experience here for my purchase. Quinn was great and he was very helpful and made sure he answered all my questions. He had great communication and was pleasant to deal with during and even after the purchase when I needed to ask a question. Quinn along with the manager and finance team are top notch professionals and you will not be disappointed if you do business with them. I would not hesitate to purchase from here in the future. Very satisfied - 5 stars.

I purchased my leased, from Lamarque Lincoln, was very - mamma496

I purchased my leased, from Lamarque Lincoln, was very pleased with Mr. Pastor, finance manager. I'm especially thankful for the options in extended warranties. My Blessing to you and yours.

Jeff and the entire Robichaux team were amazing! - leraibates24

Jeff and the entire Robichaux team were amazing! Easiest purchase ever! Worth the drive, and will be a repeat customer!!!

The entire Team @ Hub City Ford is a pleasure to work - jay.acquazzino

The entire Team @ Hub City Ford is a pleasure to work with. Toby Guy assisted me and answered all my questions and then some. This is the 3rd vehicle I purchased from Hub City Ford and each and every time has been the best experience you could expect. I also want to say that Byran Benoit has gone over and above what is expected concerning my service expectations. Sincerely, -Jay

I want to thank Karl Bush, Amanda Stone, Curtis Luce, and - Sharon Sulton

I want to thank Karl Bush, Amanda Stone, Curtis Luce, and Mr. Reggie for making my service trip to Wray Ford in January easy, timely, and peaceful. Karl made scheduling my service appointment for my side-view mirror easy. He listened to my concerns and found a time that worked best for me to get my vehicle to the shop to be inspected. Before contacting me with the repair details, Karl connected with the shop to obtain an anticipated date for when the part could be ordered and delivered, along with the pricing, allowing me to plan accordingly. He went above and beyond to ensure I knew Wray Ford was using quality parts and nothing that would be considered after-market. When I arrived at the Service Department, Karl was waiting on the sidewalk to greet and check in customers coming with their vehicles. Although I had visited the shop previously, Karl ensured I knew where to go after checking in my vehicle. He also remembered when I planned to arrive and told me he had already scheduled my trip home. He said Curtis Luce would be driving me home. After walking through the Service Department door, Amanda Stone was behind the counter, greeting everyone with a huge smile, gracious attitude, and a warm welcome. It was not my first trip to Wray Ford, yet Amanda always makes everyone walking through the door feel part of the Wray Ford Family. The atmosphere is welcoming, the TV is on, and refreshments are available. She doesn't just sit behind the counter and stare; she engages with you. She exhibits the same attitude when you call the service department. I have never noticed if she's having a down day during my visits because she happily makes you and those around her her focus. Shortly after taking a seat, Karl opened the door to tell me Curtis was ready to drive me home. The wait was less than five minutes, which was great. Once the shuttle vehicle door opened, Curtis greeted me with a smile and a wonderful personality. He had taken time to warm the vehicle before picking me up since it was cold that morning. He asked if there was a particular radio station I wanted to listen to and alerted me to my ETA. During our drive, we exchanged pleasant conversations. It felt like I was riding with a friend. I felt extremely comfortable. Plus, he drove very cautiously. He also bragged about how much he enjoys working at Wray Ford alongside his teammates, which supported my opinions about Karl and Amanda. When we arrived at my house, Curtis said he would likely see me again once my vehicle was ready because he would drive over in a separate vehicle to pick up Mr. Reggie after he returned my car. Once my car was ready, I received a call from Karl and an emailed copy of my invoice so I could review the breakdown before submitting my payment. Afterward, Karl said I would receive a phone call about the scheduled delivery of my vehicle. Shortly thereafter, I received a call from Mr. Reggie. He was delightful and pleased to assist me with the return of my car. It was not my first time dealing with Mr. Reggie. He was just as nice the very first time I met him. When he arrived, we exchanged nice pleasantries and laughter about the day. I cannot say it enough. Karl Bush, Amanda Stone, Curtis Luce, and Mr. Reggie made my service trip easy, timely, and peaceful. Thank you all so very much for being so wonderful.

Promised an inspection sticker before we took ownership. - Unsatisfied

Promised an inspection sticker before we took ownership. As soon as paperwork was signed they couldn’t do it. Also too many unexplained fees on paperwork.

Easy to work with. - rjwill0415

Easy to work with. Schedule my appointment, told him I needed to be out that same afternoon. They got the job done early. My 2017 Ford expedition drives like new. Thanks to the service department!

Very casual and inviting atmosphere. No pressure sales... - TRV73

Very casual and inviting atmosphere. No pressure sales tactics at all! From salesman to finance, there were no surprises in price nor payment expectations. Very first time in financing a vehicle, and I have financed many, that I actually walked out 100% comfortable with the entire process! Very much recommend this dealership to anyone looking for a vehicle and wants the whole experience to be trouble free and no hassles!!

Had oil change ,rear brakes changed and tire rotated I - vdorathy

Had oil change ,rear brakes changed and tire rotated I would have gave 5-star but I had to add air to tires after I left the dealer

Ivan Lopez was the most incredible salesman I have ever - wgrubbs780

Ivan Lopez was the most incredible salesman I have ever worked with. He ensured we knew what we were getting into before we drove 2 hours to purchase our vehicle. He truly treated us like family and we left there knowing he really took care of us. By far the best experience buying a car. We will be a lifetime customer with Ivan Lopez! Thank you for all of your efforts Ivan!

Terrible dealership. - edwards7429

Terrible dealership. They tried to rip me off by lowballing my trade. Do no deal with these people!

I came in to the dealership to buy a battery for the key - Dewanna Crouch

I came in to the dealership to buy a battery for the key fob for my Lincoln, and because everyone was so polite and professional I asked about the new Lincoln Nautilus. I got Darren Collie as a salesman and he was extremely polite. He took me on a test drive and I fell in love with it! He helped make the buying process so easy! A brand new 2023 Lincoln Nautilus! He was so helpful helping me connect my phone and set everything up for me! The next morning we discovered a clip was broken. The next day Danny and the service department did such a good job getting me fixed up! I came in for a key fob battery and because this dealership is amazing and cares for their customers I gave them my business!

Chuck is awesome! Even though it took awhile for Ford to... - Kirk

Chuck is awesome! Even though it took awhile for Ford to make my truck Chuck kept me up to date with my truck’s progress. First Ford truck I’ve ever owned. I love it and love Hixson Ford!!

The experience was great, the entire staff was very... - Ashley

The experience was great, the entire staff was very friendly and helpful! I saw what I wanted online, made a appt, was in and out in a hour

Great service with the sales team and finance staff and - james.traylor3260

Great service with the sales team and finance staff and the team that got the truck ready

Bought a vehicle in January and still do not have - rhucka

Bought a vehicle in January and still do not have registration or license plate. I get no help when I call. DO NOT BuY FROM HERE. Customer service is nonexistent.

Hixson at Monroe is a JOKE! - MichaelG

I have a 2015 F-150. The truck on a cold start would rattle and tick around the front driver side tire. I knew this wasn't a normal sound because my last truck did it and I was told "that's what a Ford sounds like" .. the main barring went out shortly after. So I took it to a Ford dealer in Minnesota while I was on vacation and was told it was normal. Returned to Louisiana and took it to Hixson told them what was going on with it, showed them videos I had of the noise. They kept it for 2 weeks!! During this time I did NOT receive one single phone call from them about anything I always to call and check on it. (This whole time I'm dealing with the "service manager") aka Sam! I finally demand a response on what's wrong he tells me the cam phaser and solenoid were out and the part would be in the following Monday.. Tuesday came around and he called and said it was ready, I went to the dealer at 530 and he wasn't there.. I had to wait 30 mins for them to find my keys, I paid for my oil change and asked for my warranty paperwork, the woman looked at me and said there is no paperwork to go talk to a woman in service so I did so. I talked to a woman named Terra, she looks at the computer and tells me "sir I'll take the rap and ratting them out but nothing was ordered or fixed on your truck" I said I'll be in contact the next day, I walked out and started my truck and heard the noise so I shut it down and went and got her so she could hear. She told me that it definitely wasn't normal and to bring it the next day she would have me a loaner and she would call at 9 am. Next day came 945 am came around and nothing, I called her cell phone and no answer, I called service was put on hold for 20 mins, finally Sam (the service manager that has been pulling my leg) answered and said he was the one I needed to talk too. So Terra lied and wouldn't even talk to me. I finally told Sam I'd like to talk to manager above him and he had one call me. I told this manager what was going on and he says " sir I looked and listened to your truck with the shop foreman, those Ecoboost just rattle sometimes" I said... I don't have a Ecoboost, I have the V-8!!! SO there was yet ANOTHER LIE!! He could not answer me on why the service manager told me parts were ordered and could not answer me about Terra lying to me. So all in all they kept my truck 2 weeks for a oil change and now it's at another dealership getting looked at! I deal alot with the public and will be sure to tell everyone not to go to HIXSON IN MONROE Louisiana!!