81 Maryland Chevrolet Service Centers
I submitted a somewhat negative review recently. - mblizzardjr
I submitted a somewhat negative review recently. I have since spoken to Brandon who explained things to me. I wish to recall that review. It was a misunderstanding.
Top Reviewed Service Specialists At This Dealership
Service Manager bplakas@criswellauto.com
Service Advisor ahorman@criswellauto.com
Service Director jbierman@criswellauto.com
Clean facility comfortable waiting room but long wait for - Lmullen
Clean facility comfortable waiting room but long wait for the oil change two hours wait
Service Advisor
Service Administrative Supervisor
Total Satisfaction Very Very SATISFIED with the advisor - BGWALLACE27
Total Satisfaction Very Very SATISFIED with the advisor because of her knowledge of my vehicle
Great service in a timely manner. - radiowak
Great service in a timely manner. Representative cared about my interest and needs for my vehicle.
Service Lane Manager
SL was excellent and has stellar customer service. - Peacenlight
SL was excellent and has stellar customer service. We bought our first car and he was informative and honest. Highly recommend him.
Service department does a great job of keeping me - Greg71smith
Service department does a great job of keeping me informed on the situation and how long the service will take along with cost.
Mr. Patterson was pleasant and thorough as always! - cham3377
Mr. Patterson was pleasant and thorough as always! Service was performed in a timely manner.
Service Advisor dbartolomeo@criswellauto.com
Service Manager mmccormick@criswellauto.com
Service Director rkarolick@criswellauto.com
Very timely and friendly,impressed with video feature of - pdstruchen1
Very timely and friendly,impressed with video feature of inspection normal dealership does not have this
The Service Department is absolutley fantastic! - Sandy
The Service Department is absolutley fantastic! We noticed above all else, how nice and friendly every one is, and how they truly genuinely seem to care about us being happy with the whole experience. The entire service department is truly a great crew! Really a great dealership!
Great place, courteous & kind. - Ppaulapooh2
Great place, courteous & kind. Very respectful of your vehicle. Best customer service!! Thank you BobBell. ✌️
This is an update to my review on yesterday 2-28-24. - RJohnson
This is an update to my review on yesterday 2-28-24. After writing my review, I was contacted by Jeff, the service manager. He was very apologetic about my experience at Bob Bell and also offered me a free oil change and tire rotation my next visit. I also received a call today, from Greg, who was my service advisor, who also apologized and made sure everything was going well with my vehicle. My 2nd issue was resolved at no charge to me. I’m happy! Thank you guys for the follow up.
I’m an out of state visitor to Maryland and it’s my third - smarten1942
I’m an out of state visitor to Maryland and it’s my third time needing to use Chevrolet service dept at Fitzgerald Chevrolet in Frederick. Each time I was able to get into the dept quickly. The last two times my advisor was Mauricio. He is very quick, professional yet still is friendly. My work has been done on time as promised and the prices are fair. The waiting area is very comfortable. I guess the biggest thing for me is trust in a dealership and this service dept has earned my trust.
Service Consultant
Service Director
Great job by Eric , he did everything I asked him to do. - NMW
Great job by Eric , he did everything I asked him to do. Thank you again
Medric Mills was very helpful , Personable & proficient &... - Ernibrose1
Medric Mills was very helpful , Personable & proficient & friendly. He took the time to listen to my concerns & tried to remedy the problem. Excellent at his job.
Parts Advisor
Had to urgently stop today on a trip with a car full of - Amylampert
Had to urgently stop today on a trip with a car full of family and two dogs. Marty helped our family out and went over and beyond as we had to get on the road quickly. Highly recommend wish we lived closer to this dealership. Amy Lampert
Brad provided excellent service. He's a pleasure to work... - Marci
Brad provided excellent service. He's a pleasure to work with. He keeps you updated on repair status and cost. He delivers on or before he says he will. He values the customer.
Service Manager
Everything was great from start to finish, and the - Lewisashley4908
Everything was great from start to finish, and the customer service was great. They finished my vehicle in good timing.
I had wider blades replaced and I was in and out in no - rblacksten
I had wider blades replaced and I was in and out in no time.This was a walking appointment
My plans had changed and they were able to fit me in. - Drhodovi
My plans had changed and they were able to fit me in. My appointment was for the next day. The staff was friendly and professional. It was a pleasant experience overall.
The work on my 4 series was excellent! - Johari
The work on my 4 series was excellent! The staff is professional and kept me informed throughout the process.
I always come to Autonation Chevrolet Timonium, and I am - Laleh
I always come to Autonation Chevrolet Timonium, and I am always satisfied. Great staff. They are very nice and helpful!
My 2023 EQE was hit by a deer. - Aniluberoimd
My 2023 EQE was hit by a deer. Autonation did not know what was wrong with it. What to do with it what part needs to be done it took them two months to assess and they kept my car for six months. There was a delay in doing everything. , I did not like the explanation. This is the first time this kind of car has come to us.
Nice and friendly people - dedicated to their service - - akindelepopoola
Nice and friendly people - dedicated to their service - with the few services since August 2023, they relay their observations to you in a very friendly manner albeit letting you know the importance!
Purchase all our vehicles from Wantz Chevrolet. - whitehall
Purchase all our vehicles from Wantz Chevrolet. Service is reliable and gets you scheduled right away!
They are awesome and I would rate them an A plus plus - Lindacoyle
They are awesome and I would rate them an A plus plus couldn’t be any happier
After a daunting experience at Chevy of Bowie, I was - Mr Poston
After a daunting experience at Chevy of Bowie, I was pissed & felt like I was being ROBBED from the service advisor there $265 for an oil change on my 2019 Corvette. I immediately called my original service team at Chevy of Waldorf to check if I had paid anything close to that price which I know that I hadn’t , when Victoria told me to come down there immediately so that they can handle the exact same Mobile 1 synthetic oil change for $120 it was explained to me that they don’t know what or who they get the same oil from but that was an OUTRAGEOUS price for that & I WOULD NEVER RECOMMEND ANYONE GOING TO CHEVY OF BOWIE!!!
The service desk personnel were extremely helpful and - markland
The service desk personnel were extremely helpful and friendly. They explained what they were going to do and how long it would take. And it was completed on time.