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Had an excellent experience with Rodd not once did I ever... - Youshouldbuyw/Rodd
Had an excellent experience with Rodd not once did I ever feel pressured to buy, he answered all of my questions...What else can I say great experience ALL across the board!! Thank you Rodd and Country Hyundai
Top Reviewed Specialists At This Dealership
Client Care Center Specialist
Felix Vega was my service advisor when I brought my 2018... - ddow1948
Felix Vega was my service advisor when I brought my 2018 Tucson for routine oil chance and state inspection sticker today. I always get amazing service from this dealer and service department. They are always the best and can’t say enough good things about them. This is why I keep coming back.
Sales and Leasing Consultant
Friendly staff and thorough services. You can expect to... - okane
Friendly staff and thorough services. You can expect to pay normal dealership-level prices for services. Matt Santos was especially helpful & friendly. Did not get any sense of Pride Hyundai attempting to oversell their products & services, something that can’t be said about other dealerships. You’re paying for high-quality service and peace of mind at Pride Hyundai.
Sales & Leasing Consultant
Update: Marty was my Sales Rep, I bought my Tucson 5... - Therrienb91
Update: Marty was my Sales Rep, I bought my Tucson 5 weeks ago. I have had no issues with my car. Marty has been so great with any questions that I still may have, along with reaching out to make sure that it's still running like a dream. I couldn't recommend this place more!
Sales & Leasing Consultant
Lays Knipp is a compassionate professional. She listened,... - Julio Pereira
Lays Knipp is a compassionate professional. She listened, was patient, and
found a vehicle that suits my needs and is in my price range. Matheus, the Financial Manager arranged a workable payment plan and explained all the elements involved so I had a clear understanding of the expectations of the loan.
Working with Marcus was a breath of fresh air. Totally... - Kevin B.
Working with Marcus was a breath of fresh air. Totally the opposite of the often stressful, unpleasant, and pressure-filled car buying experience. He was knowledgeable, helpful, and friendly, but not pushy at all. I didn’t feel like he was playing games or using tactics on me, but rather was trying to help me and meet my needs. He did, and he got my business. I also appreciated that he was very responsive to me regarding some of the details post-sale like inspection, registration, etc. in my experience that is not always the case, and I appreciated that Marcus had time for me even after the deal was done. Could not recommend more . . . Dealers would be well-served to have more salespeople like Marcus.
Customer service was excellent truly and great and easy... - Ryanpozerycki
Customer service was excellent truly and great and easy experience. The Sales team made the process stress free. Bruce and the team knocked it out of the park.
As soon as I walked in I was greeted by Conner and he was... - Breadmanalmeida
As soon as I walked in I was greeted by Conner and he was very friendly and met my needs as far as the information I was looking fo. He went above and beyond. I would highly recommend him to someone I knew who was in the market to buy a car.
Michael McShane was wonderful!!!! He listened to what I... - patricialavin02124
Michael McShane was wonderful!!!! He listened to what I was looking for and helped me purchase a new SUV. I was very nervous and he made me feel comfortable. Thanks Mike!!!!
Ryan is awesome here. Super friendly, helpful, and walks... - Marcello
Ryan is awesome here. Super friendly, helpful, and walks me through everything. Also had great experience with Christopher. I never did not understand something throughout the whole process of buying a new car, even though it was my old car. Ryan went out of his way to deliver the car to me, get me discounts in any way possible, and even came in on his day off to expedite the sale. Super easy and painless process! Highly recommend
Wonderful place to deal with. Mark and Brad were... - Munroe.bonnie
Wonderful place to deal with. Mark and Brad were excellent to work with. Highly recommend these 2 guys to deal with. Thanks for the nice experience
Lease Customers Beware - KristinW
While my visit to Balise Hyundai and my interaction with the salesperson, Wahab, was pleasant, the unexpected bill that came afterwards was not. After discussing the down I would contribute, lease mileage, & monthly payments, I explicitly asked if I should expect any other taxes, fees or costs after signing on the dotted line. I was told that state taxes & other costs like registration were rolled into the monthly payments and that I would only have to pay one additional “turn-in fee” at the end of our lease if we don’t end up purchasing the vehicle – nothing else would be added on as a cost, except for the protection plan I opted into afterwards.
Little did I know, a few months later I would be sent a hefty bill from Hyundai Motor Finance with a Massachusetts property tax assessment added to my account. Please be weary when you hear that all taxes are rolled into the monthly payment…because it is NOT! I am now being told that I’m responsible for an additional cost that was snuck onto the contact despite being told by the sales team that my amount was final. The dealerships sneakily pass on these state property taxes to lease customers (look at the additional pages you initial past the main page of the Lease Agreement because it’s not listed on the breakdown there) – they don’t tell you that and won’t say it’s part of the final cost, even if you ask. After feeling like I had a positive experience at Balise, I’m quite disappointed. Lease customers beware.
Had a great experience with Michael Hacking yesterday!... - kmurphy
Had a great experience with Michael Hacking yesterday! Although a car dealership can be quite intimidating, Michael was very sincere, down to earth, and easy to discuss with. He listened to us and went out of his way to fulfill requests. All costs were laid out and clearly explained. Although we didn't end up buying the car (nothing to do with the dealership), the deal was difficult to say no to. Honestly, the best car salesman I've ever met with. If you're interested in one of their cars, I recommend requesting Michael.
Excellent Sales and service. There is something special... - Scot K
Excellent Sales and service. There is something special about this dealership. They care.. bought a 2014 brand new Santa Fe turbo. The motor blew at around 60,000 miles. They installed a new reconditioned motor at no charge. I Then brought my 88 year old mother over to look at a new 2018 Hyundai Tucson which we purchased instead of a new Subaru. Permaul assisted us in the sale As he did for years earlier when we bought the Santa Fe. Everyone in the service department was absolutely great when we had a problem with the motor on the Santa Fe. I have a lot of confidence in this dealership. Scot K . Melrose , MA
My wife brought a brand new car less than 2 weeks ago and... - Beto719
My wife brought a brand new car less than 2 weeks ago and it was brought in for service twice. The first time they told her nothing was wrong like she didn’t know what she was talking about. This time I drove it and the same thing happened. $140 in towing and Uber costs later and we have no car. Their service stinks. If they even tried to offer something to ease the stress I wouldn’t be here. Nothing. Now my wife will be missing work in the morning to take care of this. Avoid this dealer like the plague. And if McGovern runs all their businesses like this avoid all of them.
Recently purchased a new 2020 Santa Fe from Kim Gately... - RMS
Recently purchased a new 2020 Santa Fe from Kim Gately and team. Purchase was made during Covid crisis and under challenging circumstances Kim took good care of us. I compared Dube with 3-4 other dealers who all chose to play games instead of selling me a car. Kim was straightforward and fair. Would definitely recommend both Kim and Dube Hyundai.
This is an honest review of Balise Hyundai. Overall they... - Logan
This is an honest review of Balise Hyundai. Overall they are a dealership that I do not recommend. I bought a car back in May with the required 30 day warranty according to MA law. Within those 30 days the check engine light came on. I took it in to get repaired and they stated they fixed it. After a couple days of driving the check engine light came on again. They attempted to fix it 2 more times without success. They then wanted to buy the car back from me. Balise stated they are going to send a check to the financing company I used. They did not believe I was entitled to a refund of the down payment I paid when I bought the car. I believed under MA lemon laws that I should be refunded the full purchase price of the car. These conversations were with general manager David Cuesta. I can tell he is not trustworthy and is conniving trying to justify why the dealership deserves my money. There are a couple employees at Balise I would say are respectable but only a couple. I expected more from a dealership with a recognizable name. I did not want to go to court knowing that during Covid it would take many months. Since the dealership in the end did not refund all the money I believe I was entitled to my wife and I will never do business with Balise every again. I will also not advise my family, friends, and those reading this review to not shop at Balise.
Brian Smith was SO rude. I have bought 2 brand new... - jill898333
Brian Smith was SO rude. I have bought 2 brand new vehicles there and will never go back just because of this one person. The dealership needs to send him some extensive training! Until he realized I was a returning customer and buying, then his attitude changed but when he thought we were just there kicking tires, he was very rude!
2nd Lease, will not be a 3rd. Misrepresented themselves... - lukeoso
2nd Lease, will not be a 3rd. Misrepresented themselves when I turned in early. Salesman assured NO EARLY TERM FEE. I asked several times. Charged with early term fee - 6 months later! Credit DROPPED. Would have waited the 5 months as I couldn't afford early term. REPEATEDLY conveyed this to Salesman, who sent me someone else's vehicle title via email 2x - with all their personal info. Will not fix their salesman's error, who no longer works there. Co-Signer - 10 Years, 6 vehicles at Mirak will NOT BE returning either. No response from email sent to the owner from Co-Signer. No problem with service area. NEVER again with MIRAK. Shame on you Mirak! I fully trusted that you actually cared about customer loyalty - how foolish of me - the almighty $$$$ is always the bottom line.
Gary Rome Hyundai
Pride Hyundai of Seekonk
Empire Hyundai Inc