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Glen in service is exceptional! He helps me understand... - Eileen Fit
Glen in service is exceptional! He helps me understand any repair necessary & why. Repairwork by the mechanics are done with skill & excellence too. I would highly recommend getting service for your Honda @ this dealership.
Top Reviewed Service Specialists At This Dealership
Assistant Service Manager
Service and Parts Director
Cameron M from service department , Herb Chambers Honda... - Kiran Reddy
Cameron M from service department , Herb Chambers Honda of Westborough.
He is awesome and very friendly.
I went ahead of my schedule and still everything done right time.Thank You
Excellent service. Very helpful and estimated time of... - Hoang
Excellent service. Very helpful and estimated time of completion was accurate.
Fast, easy and got me up and running with minimal fuss.... - Denuft
Fast, easy and got me up and running with minimal fuss. Very friendly staff! Was able to give me answers to all the questions I had.
Awesome customer service, great pricing, would not bring... - Mike81645
Awesome customer service, great pricing, would not bring my vehicle anywhere else after today, Brian was awesome and let me know exactly what work was needed. I would recommend to anyone.
Senior Service Adviser
Service Business Development
I have been driving Honda's since 1983 with my first... - Owog
I have been driving Honda's since 1983 with my first Accord....a 1981 2 door hatchback. Served me well and that is when I learned to drive a 5 speed stick. Did so until 2010 when Honda decided to scale back on manual transmissions. Not a great management decision in my opinion. Took the "fun" out of driving.
My 1st NEW Honda was a 1985 Honda Civic and with that car, that is where I first met Rob Avery, currently Service Manager at Lundgren. The one thing I learned in all these years is to follow a Service Manager that you can work with and trust as they travel from dealership to dealership. That is what I have done with Rob and why I am with Lundgren today. He has been the Service Manager for all the Honda's I have owned since the 1985 Civic.
Which led me to ask Rob several months ago when I decided to trade in my faithful 2010 Accord with 165K miles. What to do.....He even told me to consider leasing for the 1st time this time around.
I had a great sales experience working Andrew Merritt. No pressure. Knew I was NOT a first time Honda owner and I appreciated that. He let me look at several Accords as a LOT had changed since 2010. Even walked me through the leasing process / options which I eventually opted for.
Thanks to everyone at Lundgren Honda of Greenfield.
State inspection only. Efficient, quick, state set... - UncleGrumpy
State inspection only. Efficient, quick, state set fee.
Senior Service Advisor
Morgan Murphy is an excellent Service Dept rep. This is... - cry
Morgan Murphy is an excellent Service Dept rep. This is the first positive, customer-centric experience I have had in 5 years at Kelly Honda Lynnway. She is professional, courteous, responsive and a prime example of what customer service is all-out! Took the time to address my questions and always had a smile on (even behind the mask). I will request her specifically the next time I schedule service. Thank you Morgan!
Inspection sticker - Sirpaza
It was done timely and in a professional manner.They also answered some of the questions I had about operating my new vehicle.Over abd above service than expected.
Mark was by far the best person I worked for. Then along... - Marauder8
Mark was by far the best person I worked for. Then along came covid and well the rest is history. I also worked with Stephanie at Honda and Balise. Very smart lady, with a killer smile.
The rest af the staff are also very good people to work with.Brian, Kyla, Kayla, JJ, Jazz, Laura.
Brought my vehicle in for service. Kenny was great. Great... - Jackie T.
Brought my vehicle in for service. Kenny was great. Great personality and very helpful. He made my experience at the dealer that much better. Great asset to a great dealership. Thank you
Barry Otto is a great salesperson. He made my experience... - dalfiero
Barry Otto is a great salesperson. He made my experience seamless. He knew exactly what I wanted and assured me he could get it—and he did! I’ve dealt with Barry for many years now and have purchased many vehicles from him. It will be a sad day if he leaves Colonial. You better hang on to him!
Great service, in and out in timely manner. Will be back!... - m_setterlund
Great service, in and out in timely manner. Will be back!
Maintenance Service - c
I was able to get in quickly
Was kept posted on progress of job
There was an issue when I left.
But was rectified the next day by putting us in immediately
I am always more than happy with the service at Lia Honda... - karenmayotte
I am always more than happy with the service at Lia Honda and especially pleased with my service contact, Diseree Frank. She is always willing to take the time to discuss my service issues and alert me to any forthcomming needs my car may
need.Saves me money by doing so.. She is a real gem.
There were able to fit me in for service without an... - ronjbennett
There were able to fit me in for service without an appointment as my battery had died. Also had a tire rotation and oil change. Took less time than they told me, and the price was not bad.
Service was done professionally, and promptly, as... - CTRone
Service was done professionally, and promptly, as usual.
The service advisor, Sharif did an excellent job communicating essential information, including estimated completion time, etc. He was thorough and professional. I recommend this service department.
Great service! They over delivered in a timely manner... - Sergio
Great service! They over delivered in a timely manner providing services I don’t even requested as everything was included in the warranty. I strongly recommend it.
Top notch as always. Been bringing my Honda's here for... - Gary
Top notch as always. Been bringing my Honda's here for over 15 years for honest, speedy, accurate and friendly service. I always leave happy.
Very disappointed!! Took in my 2016 Honda HRV for... - Reyes873
Very disappointed!! Took in my 2016 Honda HRV for inspection it failed due to tail light getting filled with water, as supervisor from service dept Tish, she was rude and no help .. left with a rejected sticker and water in my tail light .. tried to order part she had no clue when part will be in .. safety first they claim so water in my tail light and would not empty it so more damage it will cause .. purchase many cars from them .. NEVER AGAIN!!
She needs proper training !! Brought there for answers and she told me to figure it out!!! Unreal
There service department is horrendously unprofessional.... - Daniel213
There service department is horrendously unprofessional. Called in to speak about something my dash cam caught on video and they were disrespectful unhelpful and had no regard for me as their customer
Have a brand new 2020 Honda Odesey that has 9000 miles on... - fixitgood1
Have a brand new 2020 Honda Odesey that has 9000 miles on it , we are having to trouble with the doors locking when the keys are in the car but your not. Then the radio screen with all the info ,backup screen and safety features stopped working. Took the car in for them to look at and they trouble shot it and say they know the problem and will order part, well a week later call and check and they havent even ordered the part yet. So then they say they will then say they cant get it. What a nightmare of a dealer stay away from them and hondas. Had previous 3 toyotas with no problems regret switching. Car still not fixed 3 weeks later.
Took my car in for routine oil change and the mechanic... - Angela_mccue
Took my car in for routine oil change and the mechanic checked my transmission and never put the seal back on . We were on the highway and my car just shut down, we were lucky not to be killed. Majestic would not own up to the negligence of the mechanics mistakes. Honda nor the dealership would help me out. The service manger blamed me , a 58 year old woman, he said I touched the transmission. Needless to say my daughter wrote a review and that was the only way they called me back . The service manager asked me to take the review off. He replied to the review that they were helping me resolve the problem with Honda. No they did absolutely NOTHING to help me and I had to pay $4500 dollars out of my pocket to fix my transmission. DO NOT LET MAJESTIC HONDA DO WORK TO YOUR VEHICLE!!!!! Now they are Belise Honda .
On 1/3/08, my ‘05 VW Passat had a burning smell and began... - sherri_m
On 1/3/08, my ‘05 VW Passat had a burning smell and began to smoke from the rear. I had it towed to Barry VW. Service Manager Carl Evans had me sign a form to have the car diagnosed and arranged a courtesy ride to Enterprise car rental. The next day, Carl called with the results of the diagnosis: $1700 and 4-5 days, as the car needed “a new turbo line and turbo charger,” coming to $970 in parts and $670 in labor. I asked him to be more specific about the parts, to break it down by item. He said the $970 included the turbo line, charger and any necessary gaskets. I requested a written estimate. He said it’s not written down; he could just tell me over the phone. I said I wanted to stop by and pick up a written estimate; he said they don’t write them down. A $1700 repair, plus accruing rental car costs, put me in a financial crisis. I called Carl and asked if Barry would do any financing or payment arrangements for a repair that costly. He said no, but to try VW credit. I applied online at VWcredit.com in an attempt to get enough money to cover the repair bill. I considered not fixing the car and trading it in at the dealership there for an older car for my daughter in college. I asked friends and family for help. I sweated it out. Meanwhile, I had the car towed to another garage for a second opinion. As I paid the $100 diagnosis charge at Barry to get the key back, Carl told me again, “It needs a new turbo. Let me know if you decide to get it fixed.” The second opinion at Village Garage was radically different, resulting in a $147, hour-long repair. The diagnosis was a plugged breather screen. The mechanic cleared the screen and replaced the air filter and the problem was solved. This was nearly $1600 less than the repairs needed as stated by Barry VW. As a result of Barry’s fraudulent diagnosis, I incurred over $500 in car rental expenses, missed two days of work, tried to secure a credit line to cover the high repair cost, and had a week of extreme duress handling all this. When presented with the opportunity to take responsibility for the situation and make it right, Barry’s “powers that be” would consent to only one thing: refunding the $100 diagnosis fee.
I have been taking my IS250 to Lexus of Watertown for a... - ladamek
I have been taking my IS250 to Lexus of Watertown for a while and then I switched just for minor tune up to Ishkan's Bazarian Motors thanks to my friend's recommendation, who is a car enthusiast. Since then, I never took my car to Lexus of Watertown again. Now, I pay between 50 to 70 percent less than I was paying at my dealership and get the same (or even better) service - the only thing I miss is the nice coffee machine and leather seats:)
I love my experience at this little shop - first, I knew I am not being screwed, second, I was getting superb service and third, my service finally got more personal. Ishkan is really friendly, trying to always help out anyway possible. Once, I had two flat tires after going over a huge stone on I-85 north at night and just towed my car to his place and left him voice-mail on his phone that night. I knew my car was all set, hassles free - and yes it was! He called me the next day and found really good replacements for the tires. I could never get this kind of service from my Lexus dealership. Although, I moved from Waltham to Wellesley, I still go to service my car here. I LOVE THIS PLACE!
Quick and easy - Nitrocaruso
I came in with no appointment and they were able to get me right in and right out. I was very satisfied. The two gentlemen that talked with me (Steve and Ryan) were very helpful and very friendly. I will absolutely be returning and recommend them to anyone looking to have their vehicle looked at.
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