New Car purchase - John M
Jason Paciorek took over after the sales person we started with left the dealership.
I would recommend working with Jason with no hesitation. Very comfortable to work with through the buying process.
Service department was ready for us at the scheduled time, had the loaner car ready, and finished the rust proofing, paint protection and 3M hood protection all on time. Easy to work with.
Top Reviewed Specialists At This Dealership
Fair, honest, and helpful - Xavier Bork
Last week, a shop stated my engine needed to be overhauled after overheating. Mankato Honda went the extra mile to test and test to insure the diagnosis was accurate. They were able to replace a leaking part and saved me THOUSANDS!!! I can't thank you enough Mankato Honda Service Team. I use them for all my service - Fair, honest and helpful every time I'm in. But the extra effort they showed in this scenario has made me a walking billboard for the good work they do!
On top of this, the sales team found a new vehicle for me and worked with to have the numbers done & vehicle ready right away. These guys work fast! Gave a below market price and were willing to work with me. They have definitely earned my future business!
Great buying experience! - HappyVanMom
We just purchased a 2018 Honda Odyssey van. Natasha was such a positive person to work with throughout the whole sale. She was very patient with us as we decided to sell our vehicle personally and then later came back approximately a month later and she was very happy to help us. We had a lot of small requests which were all fulfilled. Each step of the way we had a smooth process, and she was very knowledgeable and flexible. Would definitely recommend her to others looking to buy.
Gold Master Honda Certified Sales and Leasing consultant
Sales and Leasing Consultant
Purchased new 2019 Pilot - KIM.KRZENSKI
Excellent service ten star rating the team has worked hard for 30 years keeping me satisfied customer I have purchased multiple vehicles and my family has purchased multiple vehicles
Auto Sales Consultant
Vehicle Guest Specialist
Great service - pader_lee
Friendly and personable workers. I showed up early and they took me in and got me out in a timely manner. Informed me of
extra services that needed to be fixed and did not pressure me when I declined them. Thanks for not being pushy.
Amazing Experience - Dustin
I recently worked with Connor Bowman to buy a Honda Civic Type R from Mills Honda and was absolutely amazed by my experience!
This car has a limited production and there had been stories of price gouging, changing agreement terms, etc.
Mills Honda didn't get greedy and sold the car to me at a very reasonable price.
They honored the terms of my deposit even when several others called after trying to acquire the vehicle.
Connor was always more than happy to answer any of my questions or concerns.
He was always very prompt at responding back and made me feel much more comfortable with the sale.
Upon arrival at the dealership I was warmly welcomed.
While waiting for my car to be ready Matt Anderson, the general manager, took the time to talk to me.
Finishing the financing paperwork with Danny Sargent was a breeze.
Connor went over all the instrumentation of vehicle and made me feel comfortable with it.
At the end of the sale the whole team that was working that day gathered to congratulate me.
I really couldn't have asked for a single thing more. This dealership and it's team makes you feel like family.
I absolutely can not recommend them enough and will definitely give them my business again, regardless of the trip I need to make, in the future.
Everything works great - mataoyan
I tried to buy a 2016 Honda Pilot near Rochester, MN. Before I make final decision to our local dealership, I decide to make another shop around near Rochester area, contacted with Tyler with my offered price from another dealer, Tyler just told me he could beat this price with extra $500 more. Just have one phone conversion after one night cooling down on my side, I put $1000 deposit next day. Tyler keep me posted about my car status. Went to dealership to pick up car, in and out within one hour. Everyone is nice and friendly. Best car buying experience I ever had.
Transmission service/ brake fluid service - Big Guy
made the appt late dropped car greeted promptly was updated with concerns by My service writer Shaokee Moua. The car was still ready way before it was promissed after the brake fluid service was done as well.
Excellent Service - Beth
I bought a brand new Honda CR-V two years ago at Tom Kadlec Honda. Each time I've been to the service department, the staff there have been exceptional. Brad Dahl serviced my vehicle last weekend. He explained to me what they would be doing and what the cost would be before I handed over the keys. The wait was comfortable; I had a snack and watched HGTV in their fireplace lounge area. They also do a quick exterior wash before handing back the keys.
Great service at a great Dealership - Tim E
Very professional, prompt sevice. Rob does a wonderful job. My car was washed and ready to in a short time. Lounge is great for the short wait time.
Disappointed - Xn3409ye
All i needed was a co-signer. Submitted everything around the closing time on Wednesday night, I was hoping that he/she would submit the finance paper but was told that he/she will submit on Friday. I was excited to go in to get an update but turns out someone sold the car on Thursday. Could he/she at least his co-worker to submit the request so I don't have to waste my time to get a credit check up? I would recommend this place but I was very disappointed.
Taken advantage of by typical Car salesmen - SadRoguegirl
I was shopping for a used Nissan Rogue. I wanted to shop out of town but my husband did not want to travel so we ended up at Krenzen. The shopping experience was fine; we test drove quite a few vehicles. It came down to two and we made a decision. We did not get a single cent off the price and we paid extra for the "environmental" package. With this I was told that the car would be fully detailed since they have to shampoo the seats in order to Scotchgard them. This was a Saturday and we were told we could pick it up Monday around 5pm. I had to get a ride from down by Solon Springs to go pick up my car. When we arrived, the outside of the car looked washed. The interior looked as if it had not been touched. There was still dust, crumbs and stains all around the car. In the pocket on the back of the passenger seat there was a literal bag of garbage still stuffed in it! I pointed this out to the salesman and he dove in there, grabbed it out and made some lame excuse as to why this would still be in there. I was very disappointed by this and told him that I thought a detailing would be much better than this. He agreed and said he would be telling the manager about what a poor job their detailer was doing, but never offered to fix this for me. Since my Husband thought I was overreacting (its a used car - yeah a $24000 used car) I drove away with it very unhappy. 5 minutes later I picked my sister and mom up for dinner. My sister immediately looked in that same pocket on the back of the seat and found chewed up, spit out sun flower seed shells!!! So disgusting. I took the car back to the dealership that night and showed another salesman my issues (mine had gone home for the day). Although he agreed it was not okay, he also gave me excuses that sometimes they have so many cars go through in a day the detailer skips some things. I can maybe buy that line IF I had not PAID them $700 extra dollars to clean my car! He took my name and number and said someone would call me the next day. I did not hear from them the next day so I called and spoke to the Used Car Manager. Again, he seemed to agree that the seed shells were not okay, but said to me, "what would you like me to do?" What would I like you to do???? CLEAN MY CAR. He scheduled me for about a week later for another full detailing. I had to leave work to get my car their in the morning and although they did give me a free rental, I still had to pay my gas (even though this was their fault). Again, I go up to get my car for the second time. The only thing they did was remove the seed shells and wash the outside again. I am still not sure they Scotchgarded the seats. Every speck of dust and crumb was still there. The sun was shining very bright so when I looked at the back of the seats to see if they were at least clean, it looked like they were. Once I got home in different lighting it was clear the seats were not clean. As a female (by myself) being told by a Male salesman that he and the used car manager AND the owner HOWIE KRENZEN went to the detail place to make sure my car was done well and apparently all of them thought this was a spectacular cleaning job; I was dumbfounded. I started to question myself if maybe I was just too picky. I got in my car and drove away. I went and bought some Armorall wipes at a Dollar General and one 50 cent wipe did a better job on the interior of my car than 2 supposed detail jobs. I do not doubt in my mind now that they gas lighted me into thinking I was expecting too much from a "used car". By the way, it was a 2017.5 - about 9 months old. Cost me $24,000 in the end and they stole the joy of having a new car away from me. I will never recommend them.
Quick Service turn around, No issues whatsoever. - flatlander88
After 2 trips through the BCC/Honda Service center, I can say that it has been the most helpful and most reasonable experience I have had with an auto dealership and factory service center.
They were able to perform the exact work that I requested without issues or unnecessary work being added on. I was in an out within an hour and back on the road.
Will be looking to come to Honda of Bemidji again. Thank you.
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