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Buying here for 26 years - Billy
Always pleasurable and never disappointing. Went in knowing what I wanted and the price I wanted to pay and they hit the mark. Very easy to work with.
Top Reviewed Specialists At This Dealership
Helpful and pleasant. - lynngerhardt24
I feel like Malouf Chevrolet is --- customer oriented. Very clean. Nice salesmen. Knowledgeable. I would reccomend them to friends.
However, Chevrolets --- are not "popular" cars any more --- at all. All my friends told me I was buying --- a piece of "JUNK". Very sad as I have always driven a -- Chevrolet and been -- completely satisfied.
Truly a great and easy experience, so Happy Alex was the... - jdesalvo2000
Truly a great and easy experience, so Happy Alex was the one that assisted me he made the the whole process very easy . I will definitely be returning to Brogan Cadillac and i will be buying from them Again and again . Thank you ALEX !!!
Services provided are always well done! - Alitamariep
I am always very pleased with the service the mechanics provide at Coleman especially 10/15/2019 and 1/15/2020. No one wants to spend the dollars, I get it. However when the mechanics advise a service is needed, I get it done and the car continues to ride like new. Thanks to all who have a hand in this process. Very much appreciated!
Excellent Experience - catdragon
I am a first time customer of McGuire but would shop there again and recommend them my Sales person David was wonderful and very knowledgeable, courteous and extremely helpful . My Business Mgr. Sam walked me through the entire process, explained everything in detail. I came away a very happy car owner :-)
Good experience until finance. - Sgt5831
The dealership and interaction with the salesmen and sales manager were pleasant enough. I was a walk in and they took the time to move cars out of the showroom for me to test drive, very accommodating. I did my research and knew the value of the vehicles I was looking at, so finally coming to the sale price was rather painless. Unfortunately, having your own financing setup ahead of time basically shuts down the F&I profit center, so they refused my 20% cash down payment from Wells Fargo and financing from Corning Credit Union. It's all good though as I found and purchase my vehicle on carvana.com with no doc fees or inflated govt fees.
Horrible experience - tsatryan
This is because of the inept work of Englewood Cliffs Cadillac. Deal and papers signed 10-13-18. Car finally received on 11-05-18 (over three weeks to receive a car already on their lot.) Financial work not completed by them until 12-03-18 (two full months after deal.) And the NJ registration not completed until 01-14-19 - over three months from the signing of the papers. I mention all this just to allow any friends of mine to be fore-warned before even attempting to do business with them. And, interestingly, the two sales people I worked with left them, to go work for a different Cadillac dealership, because of Englewood's complete ineptness.
It was the first time there, the girl Jena helped me ,... - Firebird924
It was the first time there, the girl Jena helped me , made it so easy to deal with, the service was very fast , they diagnose the problem with my Cadillac real fast. I will definitely be using them in the future
I’ve purchased two vehicles form Gold Coast Cadillac... - Nisha
I’ve purchased two vehicles form Gold Coast Cadillac Cadillac and dealt with the same sales representative and I wasn’t quite satisfied until i recently purchased my third Cadillac and had the pleasure of working with Ryan Hill. He’s an absolute pleasure to work with. He made my purchase easy and he explained everything to me. He’s pleasant and very knowledgeable. I hope to work with him in the future again. Thank you for making my purchase a good one .
Bob novicks is the best we just recently bought a 2020... - grman3815
Bob novicks is the best we just recently bought a 2020 equinox they were very helpful very kind and made you feel relaxed the best thing about Bob Novak's is they are honest people to deal with I recommend if you're buying a new vehicle or even a used vehicle go to Bob novick
Happy Customer - happy service customer
Thank you for my 3rd Cadillac, Alex is a professional and great salesman! Giovanni is great finance manager, also thank you to Marc & Eddie Castillo! See you guys in about 4 years for number 4!!
Excellent Service - Roy
The sales rep who sold me the car was very good.
The service people are excellent. I have dealt mainly with Freddie Baez but the other folks are excellent, too.
Rude, and was told from write up nothing would be done - dennisinpalass
I brought my brothers Cadillac Ct-6 in with a long list of serious issues.I was told by the Service writer from Chevy,that with all these issues to get a Lemon lawyer and the chances a tech will put the time in to check these issues is slim to none.Well low and behold the next day they said come get the car and since it wasn't dropped off until 3 pm the day before there is no way they could of checked these issues.The standard no issue found and GM legal S operating as designed was written on every issue even though I could verify the issues, codes in system.I should of realized that it was a waste.All this Service advisor did for the 40 mi Utes it took him to write it up was complain about being there and about Management and sales people coming to him wish questions.I can't say the work is bad because they did none.But they did lie 100% about every issue.
Excellent experience as usual. I gave them my financial... - kevinmccrt
Excellent experience as usual. I gave them my financial and automotive requirements and they did everything that they could to satisfy me. I waited to the last day of my lease and it only took an hour for them to come up with a solution.
Recommended by open road mini of Morristown for collision... - Dan P
Recommended by open road mini of Morristown for collision service. Service tech decided to disregard what the insurance suggested recommended and attempted to fix the hood instead of replacing it. Not only does the repair look unacceptable but the paint job might as well have been done with a rattle can. There are very bad swirls all over, and it appears as if the old paint was sprayed over. In addition to the hood, the driver door was supposedly replaced with a new one, however there is a scratch about an inch long that is through the clear coat. The door was not put back on correctly and I had to being the car back again for it to be fixed. In addition to the horrible work done, our service rep Thoa, was very unhelpful, unwelcoming and rude, and acted as if helping customers is a chore. We have purchased three mini coopers and a BMW from open road, and we will not be giving them business any longer.
Awesome experience! - Jonathan Spare
Professional and courteous! Steve Timanaro, our service advisory, goes the extra mile to ensure we are satisfied. This dealership has the best customer service that we've ever experienced by far.
Very friendly and knowledgeable - Happy
I've watched their commercials over and over they are real my salesman Steve McDonald was excellent very helpful and knowledgeable no bull. Michael Fawcett the business manager was excellent with his knowledge of all incentives and they both made the whole experience enjoyable and easy I will recommend them to anyone.
Such a comfortable transaction - jmd
I basically had to do nothing but sign documents. Everyone worked to close the deal efficiently and with smiling faces. This is a great group of people.
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