158 New York Ford Dealers

One More Time... - bjs

Once again I have leased a beautiful new Ford from Jack Byrne Ford in Mechanicville and my experience was wonderful. This is at least the 8th or 9th car from this dealer and my outcome is always the same. No problems and I leave with the car that I want.

They are friendly and knowledgeable. - Pholtby1

They are friendly and knowledgeable. Everyone works together like a well oiled machine. I found my new go to dealership.

They made the process very easy and simple. - Stacies

They made the process very easy and simple. I would definitely go back to them to buy a car again.

Issac was professional helpful courteous. - Brian

Issac was professional helpful courteous. This is our second time buying a car with him as our salesman. Schultz did a wonderful job.

Buying a new car is always a special experience, but it - Zoltan David

Buying a new car is always a special experience, but it can go wrong many ways. NOT with R.C. Lacy ! They are truly the dealership, you’d like to have in your neighborhood. I recently bought a new Ford truck from them. My sales consultant, Barry Lang was a pleasure to work with. No pressure, just a friendly attitude. He made me feel very comfortable, being kind and patient. An absolute professional! I would recommend R.C. Lacy to anyone, who cares for high quality business. They set the standards and go beyond!

They were fantastic. - leonetodd1

They were fantastic. The truck i wanted at the right price hassle free. Roger my salesman was amazing

Great selection and focuse on customer service, staff - Bob

Great selection and focuse on customer service, staff works as a team to serve customer

We had a great experience at Crowne Ford recently. - dorothyanddon2009

We had a great experience at Crowne Ford recently. We worked with George and he was great. He was honest, friendly, gave quick responses, and we never felt we were being pressured into anything. He also made sure our Vehicle was perfect before we drove it off the lot. We couldn’t be happier. Thank you George and Crowne Ford a great experience.

Awesome place to shop, extremely transparent. - mhillyard

Awesome place to shop, extremely transparent. 10/10 would recommend to anyone in the market.

Working with Tim at Mastel was so easy and quick! - stacey.holly34

Working with Tim at Mastel was so easy and quick! We knew exactly what we wanted and he provided! Not only was Tim and amazing help so was Kristen with finance! I’ve never had a better experience buying a car (except when I bought my last car from them!)

The salesman Owen was great, handled everything, made it - Matt

The salesman Owen was great, handled everything, made it a great experience. We will be returning customers!

Everything was, nice service and good timing. - Terrance Mpena

Everything was, nice service and good timing. My truck is running very good. No complaints.

Took my truck in for a check engine light. - Not happy

Took my truck in for a check engine light. After dealing with a different dealership twice and having them throw all kinds of parts at it the mechanic at Bob Johnsons trouble shot the problem the first time and fixed it. The people were very nice and friendly to deal with.

Great customer sales and service, emphasis on working - fan.nascar

Great customer sales and service, emphasis on working with customer to make a sales deal, before and after sales communication exceptional.

Nice, Friendly, Professional and courteous! - Aincognoli

Nice, Friendly, Professional and courteous! Matt my salesperson was excellent, Jean and Frank as well!

They are familiar with my vehicle's service history, and - Doug T

They are familiar with my vehicle's service history, and perform the service I am there for, such as oil changes, inspections, etc., quickly and correctly.

Everytime I've had to get work done on my cars the people - belindasgreene

Everytime I've had to get work done on my cars the people at Niagara Falls Basil have made it a pleasure. I've always received great customer service and clear explanations of needed repairs.

Eddie and Jarrod worked with me to get a payment I was - culleenman

Eddie and Jarrod worked with me to get a payment I was comfortable with. They were friendly and professional.

This is the worse place to bring your car no matter what - Jck20440

This is the worse place to bring your car no matter what if is a collision or for mechanical services is horrible. I got into an accident beginning of December after a month and some days my car still at the dealer not done yet every time I called them no one was available except for the receptionist, she was the only nice person, but not able to help. Till today’s day I still waiting on missing parts that they never put in my car. I called to check the status and what they told me is that Dealer credit card was close and they were not able to but the missing parts that on my car. So I still waiting almost 3 months later. Also after they called me to pick up my car I have to take it to another place to have a new diagnostic because my car wasn’t driving like it was before the accident and they never fixed it I have to spend money from my packet to be able to have car in a correct way. This is not even deserve a STAR IS Frustrating. This place is not Good at all I’m not the only person going through this right now. Please think twice or more before you go to this place they are located in Walden Ave. in Cheektowaga, NY across from metro pcs and Thruway Plaza. Thank you such a bad experience Basil Dealer.

I had repair done on my 2020 Ford ecosport on March 31, I - redwagon458

I had repair done on my 2020 Ford ecosport on March 31, I was told to bring my car at 9am they didn't take the car in until after Noon!!!! Waited ALL day! The tech that worked on my car moved my car seat in a crazy position, left greasy fingerprints on my inside door handle! And Taylor Lyon at the service desk is hard to talk to, didn't seem to want to answer my questions.

Very prompt, knowledgeable. - DURSOJ09

Very prompt, knowledgeable. Would highly recommend for service or purchasing a new/used or leased vehicle.

It's always good when you're buying. - Kenkarlik

It's always good when you're buying. But when you need service, not so good.

Purchasing the new F 150 was very easy. - hea82660

Purchasing the new F 150 was very easy. Dennis is great to work with. Everything was excellent

Great experience at City World Ford today. - Jordan G

Great experience at City World Ford today. Worked with Rafael and he was fantastic. Honest kind and worked to get us the best deal. We went in looking for a specific car and Rafael showed us multiple comprable options. We ended up going with another car he recommended with much more options that Rafael was able to negotiate for a similar price. The rest of the staff was great and very friendly toward my kids with us. Made us feel at home and was happy to support them. Will be back for my next vehicle !

We had an engine blow on our old ford escape. - Hwdawg

We had an engine blow on our old ford escape. They did their best to work with us on finding the best option for a trade in. All of the staff involved were great— especially our salesman, Kevin Turner.

I had a nice experience buying my car from Starks Ford Of - waris_m

I had a nice experience buying my car from Starks Ford Of Queens on northern Blvd. The sale representative Danny Choi was patient and did not hurry me. He addressed my concern, worked with his management to provide a good price. Everyone that I dealt with there was helpful. I am glad to go with a reputable dealership like Starks Ford Of Queens rather then small dealerships that tack on all sorts of fees.

Emmaline Jordan was an excellent saleswoman. - kosh1147

Emmaline Jordan was an excellent saleswoman. She was knowledgeable and helpful. Every aspect went smoothly. The service department made sure the vehicle was in tip top shape. I love my new car!

Can't trust anything Danny Biederman says One bad - Mace

Can't trust anything Danny Biederman says One bad apple... jerked us around for 2 months regarding the pealing clearcoat on our 2020 Lincoln nautilus We will never go back. Can't trust him

Do not use the service department for anything! - twiley2541

Do not use the service department for anything! I brought my truck to have a simple clock spring replaced. The new spring is working great, but I ended up with a deep scratch on the clear plastic gauge pack cover. I was told by the service manager that they are not responsible for the damage. I was told that they would try buffing it but, if that didn't work I am out of luck. I was also told that the steering wheel is too far from the clear shield for it to be damaged by their tech . The average length screwdriver is 8 inches. More than long enough to do this damage. I will no longer go to Greenwich ford.

I purchased a truck earlier this month from these guys - SPS

I purchased a truck earlier this month from these guys and honestly, I couldn't be happier! From when they sat me down till I drove off in my new truck, it was a very pleasant buying experience. Kyle was very professional and upfront...no gimmicks...no xx! He treated me with respect and I appreciated the fact that he genuinely an honest person...rare qualities for a car salesman these days! Sammy in the finance dept. was just as pleasant and professional. Very knowledgeable and informative..made the experience worthwhile. Thanks guys!