163 New York Ford Dealers

They made the process very easy and simple. - Stacies

They made the process very easy and simple. I would definitely go back to them to buy a car again.

We had such a positive experience at Schultz Ford; - MicheleB

We had such a positive experience at Schultz Ford; specifically with Isaac Pinckney, Jr. This is the 3rd car we've purchased from Schultz Ford. We always had positive experiences, but this one topped them all. From the first phone call with Isaac all the way through to the end of the process when we received our car, Isaac was very communicative and helpful. He listened to what we were looking for and what our budget was, even checking in with us on his day off to make sure the process was going smoothly. Isaac went above and beyond to ensure we got a fair price for our vehicle and didn't try to upsell us. He and Tyler were able to get us the paperwork that was needed to start the lease process before we even got to the dealer. When all was said and done, we were only at the dealer for a little over an hour and drove away with our new car. That has never happened! Isaac is trustworthy and he was such a pleasure to speak with. We would definitely work with Isaac again when it's time for our next car!

I worked with Brandon in sales to purchase a used CRV. - KL

I worked with Brandon in sales to purchase a used CRV. He was helpful, and followed up when needed. I would recommend this dealer.

Great service. - Buffalo Mike

Great service. Picked up my car at work and had the repairs done and my car back by the end of the day.

CHRIS ANDERSON. - smoriarty1031

CHRIS ANDERSON... HAS GREAT STAFF AND VERY HELPFUL WHEN CAR IS THERE . Totally awesome. ...service

EXCELLENT DEALERSHIP AND MY EXPERIENCE WITH THIS - Bobby Santana

EXCELLENT DEALERSHIP AND MY EXPERIENCE WITH THIS DEALERSHIP IS NOTHING LESS THAN EXCELLENT! OWNERS, STAFF, AND WORKERS ARE ALL VERY PROFESSIONAL AND GO OUT OF THEIR WAY TO MAKE SURE YOU ARE WELL INFORMED AND ACCOMMODATED ON ALL VISITS. THIS DEALERSHIP IS MINDFUL OF YOUR NEEDS. AND ALWAYS KEEPS YOU WELL INFORMED IN TERMS OF PURCHASE, LEASE, OR SERVICE FOR YOUR VEHICLE. THEIR ALL-AROUND SERVICE AND ATTENTION GO BEYOND EXPECTATIONS. KEEP UP THE GOOD WORK.

Took my truck in for a check engine light. - Not happy

Took my truck in for a check engine light. After dealing with a different dealership twice and having them throw all kinds of parts at it the mechanic at Bob Johnsons trouble shot the problem the first time and fixed it. The people were very nice and friendly to deal with.

Likely the best experience I've ever had buying either - JoeM

Likely the best experience I've ever had buying either new or used vehicles from a dealership. The sales team was courteous, professional, patient and respected my needs for this vehicle. Not the typical high pressure tactics I've experienced at many dealerships over the years. My next Ford will be purchased from Schultz of Haverstraw!

Taking my car to be serviced for engine light came on - Gt50

Taking my car to be serviced for engine light came on they said they fixed it went and picked it up drove a mile and the engine light came back on NOW they have had my car for four weeks Its time they fix it or find someone who can

Always greeted when you walk in the door Good customer - littlebooboo36

Always greeted when you walk in the door Good customer service, always willing to help

I can’t say enough good things about the service team at - hsbrenner

I can’t say enough good things about the service team at West Herr! A problem developed with the wiper motor in my Mustang, and without me even asking, they set up their mobile pick-up and delivery service to get the car into the shop. Service Manager Adam kept me informed throughout the entire process and made sure the wiper motor parts were ordered and handled smoothly. On top of that, the team tackled a pesky rear convertible window issue that had been frustrating me for a long time, getting both problems completely resolved. Special thanks to Ashley for top-notch coordination—the mobile service idea is absolute gold, and the customer care from everyone involved was outstanding. I’m thrilled with the work, and I hope they don't mind me complimenting West Herr once again! I will definitely be recommending West Herr to all my friends and neighbors.

8/14/2026 Not sure where to begin. - LLOUBK

8/14/2026 Not sure where to begin. My Lincoln MKX needed an oil change. Unfortunately, my regular Lincoln Dealership Service Department, could not get me in, until the end of August. So, I opted to have Mastel do it. Upon arrival at Mastel 8/11/26, I noted the exterior of the building was in need of repair and took it into consideration. But I think, it was the moment I opened the door, and smelled that lingering odor of stale cigarette smoke, that really made me question if I should proceed. I needed the oil change, so I pushed myself to enter. Michael at the counter, said that they will perform a "multi-point check" on my vehicle, in addition to changing my oil. I VERY CLEARLY stated "...Please do not touch, look at, or attempt any sort of multi check of my vehicle, just do the oil change...." To which he stated "..we have to do the multi point check, or we can not change your oil...." To which I again stated not to do it. We went back and forth and it was clear, Mastel Ford of Olean, will not change your oil, unless you allow them to do this multi point check, regardless of your requests. It took Mastel 2.5 hours to change my oil and two air filters. I feel very insecure and fearful of what might have been done to my vehicle by the service department at Mastel, during this very lengthy appointment. The final issue with Mastel, looking at the Bill/Invoice which states "...Customer requested a multi point vehicle check...." I mean, really? I see Mastel Ford as dinosaur that is almost dead, piles of employee cigarette butts on the outside, stinking odor on the inside, strong- arming customers into multi vehicle checks, just to make money. Pathetic. I never asked for the multi vehicle check and anyone who does, should do so with great caution. I would highly caution anyone, to have this service department touch your vehicle. Sincerely, L. Lou BecK See less Shared post

Had a great experience. - dmvg12549

Had a great experience. The sales team and finance worked to get us the best deal that worked with our budget. I highly recommend. We also had to bring our other car in for a recall and the service department was very helpful.

This was probably the most pleasant dealer experience - hunter13642

This was probably the most pleasant dealer experience that I’ve ever had. Especially my sales associate, Austin Manchester. He worked his butt off putting together a great deal. I can’t praise him and the rest of the team enough.

Brown’s Ford is thorough and efficient. - moeluci

Brown’s Ford is thorough and efficient. I have always been pleased with their service.

Amazing first car dealership experience and it’s all - meg

Amazing first car dealership experience and it’s all thanks to kind and friendly staff at Basil Ford. I was fortunate enough to work with Adam, he was very kind and helpful throughout the buying process. Adam was able to get me in and out of the dealership in 2 hours and that was including buying and trading my old vehicle! I highly recommend Adam as a sales associate if possible :) I also LOVE my new car and it was well cared for and cleaned by the dealership!!

I recently purchased a vehicle from this dealership, and - Ana

I recently purchased a vehicle from this dealership, and the entire experience was outstanding. Mike Rose was personable, easy to talk to, and made the entire process feel relaxed and straightforward. He took the time to understand what I needed and never made me feel pressured at any point. In the finance office, Dom Tonelliwas equally personable. He walked me through everything clearly and never pushed add‑ons or extras I didn’t want. It was refreshing to feel respected and not upsold. On the technical side, Dom Scott was fantastic—knowledgeable, patient, and willing to answer every question I had about the vehicle’s features and setup. His calm, helpful approach made the final steps of the process feel effortless. Overall, the sales process was smooth, transparent, and completely pressure‑free. This dealership truly sets the bar for how car buying should feel. I’d gladly return for my next vehicle.

Professional, knowledgeable, courteous, dedicated to - Floaway56

Professional, knowledgeable, courteous, dedicated to making customer relationship a positive experience. We are customers for life.

I received top notch service! - Rbrow4414

I received top notch service! I will be back for my next service interval again.

Had a very positive experience in leasing my new vehicle - its4m013

Had a very positive experience in leasing my new vehicle from Basil Ford. Great salesmen, Cole is very good and highly recommend him.

Problem was taken care of with minimal inconvenience to - riles6069

Problem was taken care of with minimal inconvenience to me. 15 words, 15 words, 15

They are good with the service they do but have to be a - mglenn1947

They are good with the service they do but have to be a little more aware of scheduling too many appointments at a time. Just for oil change and tire rotation, it took 3 and a half hours.😕

Easy working w/Aj(Aaron) to purchase my new explorer - KrisI

Easy working w/Aj(Aaron) to purchase my new explorer tremor! One of my best car shopping experiences, the entire transaction was done within 3 hours! Best price in NYC.

Scheduled a 11:30 AM appointment after driving nearly an - paulpouliot012

Scheduled a 11:30 AM appointment after driving nearly an hour and a half. The vehicle wasn't prepped or washed as promised. During the trade evaluation, I gave my keys to the salesman but management got into my personal vehicle without introducing themselves or asking permission, making me scramble to clear my belongings off the seat, only to return with a lowball offer $9,000 below market value. Unprofessional and disorganized handling of a pre-approved buyer.

Nice show room. - Kcorvair.kt

Nice show room. Came in to look at a Certified pre-owned Explorer xx. Sales Man Danny Cho answer all.my question thru via text and email , sent me everything I needed to come in to view and test drive the car. We agreed on a purchase price that I was happy with. He collected all information I needed so when I came in it was a quick pick up after all documents has been signed. I will refer Danny to family and friends. Thank you Again Danny cho.

If I need service, l have always chosen Steet Ponte Ford - wdelwo

If I need service, l have always chosen Steet Ponte Ford Lincoln and have always been completely satisfied. The service Manager always has the time to discuss and review the reason for service leaving me supremely confident. They have never disappointed me. Great Service. I have been a lease customer for over 15 years.

This is a warning for anyone looking at Greenwich Ford. - ponchoD

This is a warning for anyone looking at Greenwich Ford. I am speaking up because I have the documentation to back up every word. My experience from January was a textbook shell game. ​When I walked in with my wife, I was met by three different people who looked us in the eye and lied. One man shook our hands, patted us on the shoulder, and promised, "We'll take care of you," while giving me a false name and position. After seven months of digging, I discovered that I never even met the real General Manager. ​I realized the extent of the deception only after bringing the truck back to the service desk to address the issues I noticed during the test drive—specifically the engine ticking from the leaking exhaust manifolds and the steering shimmy. It was there that I was informed of a "down payment" requirement for a warranty fix, which led me to uncover the truth about my deal. The finance manager had pulled off a classic bait-and-switch: my $6,000 down payment disappeared on one copy of the contract but reappeared when reported to the finance company, while the price of the truck was inflated from $30,000 to $39,864. They funneled that money into DOWC warranties I never asked for and never signed for. This has cost me thousands of dollars in financing charges over the life of the loan. To make matters worse, my contract states a 72-month term, but my finance company’s app shows a 73-month term. ​I also realized that the repairs they tried to charge me for should have been covered under their own 60-day/3,000-mile "good to go" guarantee. Doing my own research was a gold mine that finally answered questions we haven't been able to solve for seven months. There are names appearing in these reviews that aren't on any official rosters. It is shocking what goes on with these dealerships and the games they play. I am thorough, and I am preparing for my day in court because I have the documentation to prove exactly what happened. ​Check your paperwork closely before you take that truck or car home, even if you just finished signing the deal. Compare every copy to ensure your down payment is applied correctly and the loan terms match. Research the staff before you go so you know exactly who you are dealing with.

The service team as of summer 2026 is excellent. - Mach e ftw

The service team as of summer 2026 is excellent. Professional, nice, and competent. That has not always been the case here so I’m pleased enough with the new direction that I’m writing this review. Prices are fine and quality of work is very good.

Jonathan was super helpful, courteous and worked with me - larafay

Jonathan was super helpful, courteous and worked with me every step of the way making the process smooth and less stressful. He worked with me to get to the price where I was comfortable to pay each month. I love my Maverick!! Thank you Jonathan for all your hard work and dedication to your job. I would definitely work with you again!