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Excellent Customer Service - Joefortuna
Excellent Customer service and follow up. Would definitely recommend to anyone looking to purchase a new or used vehicle. This is my second purchase in 18 months.
Top Reviewed Specialists At This Dealership
New and Used sales
Commercial Truck Sales
Amazing service - tommyv
Tiffanie was amazing! She answered all of our questions and was extremely helpful and knowledgeable. No pressure, no hassle! She worked with us to figure out our best options and weighed our pros & cons of different models.
Lincoln Sales Consultant
Accommodating when driver let oil life get down to 4% - Mitchells
Van Bortel handled several phone calls with grace and made sure our Ford Edge received the best service even though we, the drivers, let the oil life and service schedule lapse. Thank you, Van Bortel!
New truck purchase - My Treat
Justin is a gentleman. He treated me with respect when people at other dealerships did not. Women can buy trucks; that was always respected at this dealership. They were patient and the facilities were clean. I highly recommend Justin and his team!
Sales and Leasing Consultant
Awesome dealership - sjp5986
I've been a customer of Howell Motors for 37 years. Friendly sales staff. Never any pressure. The service department is incredible. They have always treated me like family. I would highly recommend this dealership. As technology gets more complicated, they always have the time to walk you through it, step by step. I am a customer for life. Working with Pat O'Malley has probably been one of my best experiences yet. Although, I have never been disappointed with Howells.
Ford Edge Next Lease - Ivan Cole
Rick Roseman was great to work with. The dealership was very clean and professional. Everyone we worked with was very pleasant. I would highly recommend working with Hempstead Ford
Would recommend! - lalypa
He was friendly and respectful. He was very informative and told you everything you need to know. If at first you don’t understand, he will explain more thoroughly so that you can feel fully confident in the investment you’re making.
outstanding service, best place around. - Jeffrey
All around the best place to buy and to service your vehicle. Tom and his staff in the service department are top notch. Sales department is out standing and they have the most repeat customers in the market.
Sales & Leasing Professional
Senior Sales & Leasing Professional
Top notch service for a recall on my vehicle. - Myfocusefg
I always receive excellent service when I bring my Ford Focus in for service. This trip was for a recall to fix a problem with the fuel tank. Lenny Farnum arranged my appointment and estimated the repair time to be 1-1.5 hours. I left the dealership right on time. Lenny is always polite, courteous and most helpful whenever I need to have my car serviced. He is knowledgeable in all aspects of car repair. He is truly an asset to the DePaula Family.
I really like the sign-in board because it allows customers the chance to run errands while the car is being serviced.
On a personal note, I think the furniture in the waiting area could use some updating.
Sales & Leasing Consulant
Sales & Leasing Consultant
Very Helpful - fredmond
Everyone at Shultz Ford was very professional and helpful during the purchasing process. Gina was my dealer and she was great and continues to be very helpful even after purchase. I would definitely recommend Shultz Ford (and Gina) to anyone looking to purchase a car.
The best salesmen experience. - Nancy
From the moment I walked into the dealership I felt this is not like your typical car buying experience. Anthony was so welcoming and truly listened to what I needed in a vehicle. He went above and beyond anything I could have imagined. I wanted the best quality car with a good price, he genuinely cared and understood . Took his time to find the perfect car for me and was there with me every step of the way. Couldn’t have asked for a more helpful, knowledgeable, friendly person to help me in my search. I can not thank Anthony enough for truly making this the best car buying experience!
Customer Care Specialist
Certified Product Specialist
Great experience - davidhalpern074
Very accommodating to my needs due to surgery and ability to pick up my car after service was completed.. car repairs were covered by warranty. I was also able to add an oil change at the last minute without an issue.
Internet Sales Consultant
15000 mile service - gormanjajr
Good friendly service performed in a timely manner. Greeted in a professional manner and when the vehicle was done another service adviser saw I was waiting and took care of closing me out helping his counterpart because she was busy on the phone with another customer.
Takata Air Bag Recall - LILNEIRBO
The technician(s) that performed this safety recall need to be reminded that customers don't appreciate their cars being left any less than the way they found them. Extra parts (I hope!) were found in the passenger compartment. Metal clip lodged in the leather driver's seat. Rubber bumper found on carpet behind driver's seat. New
and warning lights (never had these before) advising me to remove items from in front of the passenger seat and simultaneous warning that passenger side air bag disabled for no apparent reason. So, in my opinion, on a scale of 1-10, Metro Ford gets a 6.
Excellent service to - Piper618
The service technician Chris was very helpful in my needs and was able to locate the part needed at another dealership. Once the part arrived I was well on my way. Thank you
Sales Consultant CDJR
Sales Consultant Ford
Sales Consultant Chevrolet
Very caring - Pennyjmac
Brandon and Tyler took a lot of time to get the right vehicle for me. They were caring through the whole process. Would definitely recommend!!
Love my MKC - Karen C
I recently leased a new MKC. I worked with Jordan who was a pleasure to work with. He is very helpful and knowledgeable. When I picked up the vehicle Jordan spent quite a bit of time with me explaining the vehicle, setting up my phone and answering all the questions that I had. I would highly recommend Jordan to anyone looking for a Lincoln.
Sales Consultant - Subaru
Lease Renewal Manager - Ford/Lincoln
Top notch service all around! - MrWren
Excellent customer service without the hassle. Dave O'Brien and the managers at Ford Lincoln of Queens are very attentive, patient and professional when it comes to selling cars. I've owned quite a few cars and must say this was a great experience. I will definitely give them more business. I even had a personal issue they assisted me with. These guys are genuine and I appreciate that.
Shopping for a new Ford Expedition - MikeBart62
Met with Tom Silon to compare the Ford Expedition and Ford Expedition Max. Tom was very helpful. He moved two vehicles to the front of the dealership then gave us a quick tutorial before giving us a set of keys to take a test drive. I ended up buying a new vehicle from a dealership in another state because I could only find one in the northeast equipped the way I wanted. Tom stated he was more than willing to aquire a vehicle from another dealership but I thought 200 miles away might be alot to ask.
Joseph Dequire’s the best service advisor! - Pinkcargirl
I’ve had my Ford for 7 years with 7 years of impeccable service! I was promised VIP service when I purchased the car and received nothing less. I was so happy when Joe returned to the service department. He has always treated me like family and I am sooo thankful for his help throughout the years. He definitely represents Ford well. It was also great to work with Antonio. Ford service is top notch!!
Pre-Owned Sales Associate
4 for 4 - amyasantana
Being my 4th car purchased at this location. I by far can say I really like the process and treatment here. especially after the makeover. I love my new choice I took my time and everyone was patient. the sales team were all pleasant and helpful.
Certified Sales and Leasing Consultant
Great service - Dave
My daughter was home from college for the day and needed tires desperately and your service department stayed after their normal Saturday business hours to replace the tires and align the vehicle. We were very pleased with the service and thankful for their assistance as she attends school almost 2 hours away and needed to get back for class.
Great Service!! - Nancy Anne
I have had previous dealings with Crossroads Ford and all went fine for me!!! Every body was kind and very considerate of all that I asked for and wanted!! Thanks to ALL!
Great Buying Experience! Great People! - Daniel Roche
I recently purchased a F-150 Pick up truck from Dave Pirro Ford. The staff was great. I was presented with options that met my requirements. The selection was good. The salesman spent time explaining the options in terms of cost / benefits.
Financing was quick and efficient. At no time was I rushed or pressured.
I traveled 216 miles from NYC to buy a car from here - Moose SE
Dovi Motors had my dream car: Ford Fiesta S Hatchback White Automatically already produced stocked in its inventory (they have a great taste for car customizations), and the price of the car was $778.76 cheaper (including registration & tax) than purchasing it from Koeppel Ford or any other dealerships around Manhattan. Car was brand new and was in a ideal shape; I was so happy when I saw my car for the first time. Jesse and his cousin were extremely nice, and Jesse kindly and professionally explained every question I had for the car features, maintaining the car, and other general questions. Jesse and I talked for over an hour, and I learned so much from him because I am buying my first car and I am going to be moving to California with this car (complicate things). Even before we met, we exchanged phone calls and Emails so they can let me take the car right away when I came in person. Jesse was extremely nice, gave me an ideal new car, did all the paper work for me, and gave me the cheapest price for the car upfront (I didn't even have to negotiate at all because no other dealership could beat this price which was $778.76 cheaper). I woke up 4am today and took a greyhound bus to Cortland, NY from NYC (216+ miles) and brought my car to my home, and every single second of today was so worth it and I cannot be more happy with my purchase. It is definitely worth buying cars from Jesse here than buying it else where from other dealerships. Jesse and his team are extremely kind, take extreme care for their cars, extremely knowledgeable and they offer cheaper car price. IT IS WORTH TRAVELING TO BUY THE CAR FROM HERE.
2013 f- 150 purchase - agkart46
This is the third vehicle we have purchased from Emerling ford over the past few years. My wife and myself truly appreciate their integrity and honesty. Our salesperson Nate , made sure we understood everything about our purchase and had the vehicle ready to go as promised.
The service was done a timely manner and well. - John1950
The service was very good to deal with and the parts guy was very informative and helpful too. Also he did not recommend buying winter tires due to my situation which saved me a lot of money.
Sales - Trucks
I have worked with Mark Yeatts on 3 different sales of vehicles I have purchased. He is very informed on the trucks he sells. He was always available to answer any questions I had and worked very hard with the managers to close the sales..
Great service - Robby56
Huck Barry was the salesman I phoned because he was the one who handled our purchase in 2012..He told me what incentives were available. I came to Adams on Sat. and made the purchase & delivery was made to my home on Monday. Great service. Thanks.
Easy Experience - Mustang1
Good people that genuinely seemed to know what they're doing and want to help me out. Had my vehicle out quickly and were transparent the whole time. Would recommend.
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