Ford Explorer - Suzanne
Rose was a real pleasure to deal with. She wasn’t pushy at all, and she helped make everything go nice and smooth and quick!
Top Reviewed Specialists At This Dealership
Commercial Truck Sales
They were great - Robertyoung123
They were very helpful to my needs and i.was very satisfied and I appreciate everybody and every thing they did for me thank you
Sales and Leasing Consultant
Sales and Lease Consultant
GRAT DEALER - BROKER1112
COURTEOUS,FRIENDLY, KNOWLEDGEBLE, HELPFUL,GREAT SERVICE, GREAT PRICES. I GET 2 CARS FROM THEM EVERY THREE YEARS. I'VE BEEN DOING BUSINESS WITH THEM SINCE 1976
exelent - nprecioso1
they where very nice all questions are answer, thank you!! continius that way you guys are great ok hope other people come to ford lincoln
great place to do business - scuz
Just bought an new f 150. Couldn't have a better experience. Pat O'Malley good straight up guy. won't sell you what you don't want and knows the product well.
Quality, informative, quick - Dchamp
Jordan Shein and others who helped made this process painless. I would definetly come again and refer others. The entire process including finding the right vehicle went great.
Sales Consultant - Lincoln
Lease Renewal Manager
Very quick, smooth and professional - sollimic
Rich Harley was very thorough and understanding of my needs as a consumer, and did an excellent job of getting me into a new car. The staff at Dana does an amazing job of taking care of everything including the previous lease, finances and insurance, leaving me very satisfied during what is a stressful process for a lot of people.
Lincoln Sales Consultant
Went in for a used truck left with a 2018 f-150 - Svtlightning207
I went to Metro Ford looking for a used F-150. I worked with Nicole, who laid out several different options in my price range. She patiently showed me four trucks and I ended up leaving with a new 2018 F-150. Nicole, Dave, and JT where all very pleasant to work with!
Top-Notch dealership - Tom & Christine
Levittown Ford was a true pleasure to deal with. Our salesperson Alain Georges-Pierre was great. Very patient and professional. Answered all of our questions and really took the time to help us select the right truck for our son. Over a course of about a month, we contacted Alain with different questions and Alain always answered our questions and never pressured us. We would definitely come back and recommend them
Great, Affordable, Nice People - ffusion17se
David O'Brien is the person you want to go to when you want your new vehicle. I got my car leased for the first time ever and David was able to work with me based on my budget and get me a very beautiful vehicle.I was not rushed, It was straight to the point, very helpful and I left with my car with brand new license plates right the same day! Also if you come to ford, and you lease a vehicle consider getting the Ford Wearcare protection. you will save yourself in the long run. My experience was very good and I will absolutely come to ford for my next vehicle.
PS. Thank You Dave!
Friendly Ford - Qawsed
Always great service. Clean and welcoming waiting area. Staff treats you with friendliness and care. Service is timely and professional. Would return with my vehicles anytime.
Great Experience - elwebby
My husband and I recently went To DePaula to shop for a new car. We were greeted at the door by Mike Haertel, He asked us what sort of car we were looking for. He then proceeded to help us find the car that we wanted, There was no pressure, Everything was explained. And he answered all of our questions.
After you decide to buy a car, you then need to talk to the finance person. That meeting is typically the meeting where they tell you how much the car will be financed for. Bryan Belinsky explained everything to us. Once again he didn't pressure us to buy the extras. Everything went smoothly.
Once we bought the car, Dan Mojica showed us how to use certain things in the car, like SYNC and the driver's console. Cars are a lot more involved than they use to be. Dan explained how-to pair our cell phones, among other things.
We were amazed at how the experience went. We were used to high pressure sales associates who try to talk you into buying something you don't want. Mike made the buying experience nice. Bryan answered our questions about financing, without confusing us. And Dan explained how to start feeling comfortable with the car.
Thank you DePaula for making us feel good about purchasing a car from you.
Sales & Leasing Consultant, taste tester
Sales & Leasing Consultant
Awesome buying experience - Carbuff1625
Me and my wife went in to just look at 2018 ford explorers Steve miller greeted us and immediately you could tell this was a different car buying experience he was not pushy at all answered all of our questions went over all the options we had and as a result we ended up buying a 2018 Explorer thanks Steve will definitely be back again
A company that treat you like family - Janice11
Truly wonderful company. Was introduced to almost all the workers responsible for each department. Sales, repairs, techical and even the guy hsndling the incoming vwhicles. Such a relaxed environment the hours dont seem long.or frustrating. Hospitable. We were. Given water and snack bars and even hand lotion. No gimmicks when explaining options. Woulf recommend Koepell anyday and we live our sakes Rep. MIke and manager (not sure of title) Sincerelo.
Trade was handlef smoothly and all in all a wonderful experience
Excellent Customer Service - Charles Bonomo
I had a problem with Otis Ford during my first visit to their service department. I let them know and their recovery has been unbelievable. Trust and relationships are built when things are tough, not when everything goes well. I can truly say that Tom and the staff at Otis Ford have gained a loyal customer by demonstrating their commitment to go the extra mile and provide excellent customer service.
Excellent Sales Department - Dina Erne
I specifically worked with Rick Riola and I could't be happier with my results. He was very patient
since I was unsure what I really wanted. In the end I got a great vehicle that fit my budget.
The extra customer service and making sure I was happy with every aspect of my experience was a plus too!
Awesome - Dewberry
Great service. They went above and beyond to help. Awesome experience. Quick response to any questions. I strongly recommend this place for a new or used vehicle.
Friendly, knowledgeable staff. - Yvonne's Escapel
J.P. was fantastic throughout the entire process. He listened carefully and answered all of my questions. He was very thorough in teaching me about the functions of my new car!!! Thnx J.P.
Excellent Service - Tcomma
Came in to look at a 2015 Ford Explorer and met Romero. He was extremely helpful and took care of all our needs. He even offered to help drive the car home for us since we had 2 vehicles there. I would definitely recommend Romero.
Certified Product Specialist
Certified Product Specialist
Honest and polite - GIS43
I have been going to Crossroads Ford for maintenance and repair work on my Ford Edge for a couple of years. They always did a great job and were fair.
This made me decide to purchase my new Ford Escape from this dealership. I am driving my new
Escape and I like it a lot. The Sales Person was very helpful and friendly.
Thank you very much TJ Baker.
Great Buying Experience! Great People! - Daniel Roche
I recently purchased a F-150 Pick up truck from Dave Pirro Ford. The staff was great. I was presented with options that met my requirements. The selection was good. The salesman spent time explaining the options in terms of cost / benefits.
Financing was quick and efficient. At no time was I rushed or pressured.
2013 f- 150 purchase - agkart46
This is the third vehicle we have purchased from Emerling ford over the past few years. My wife and myself truly appreciate their integrity and honesty. Our salesperson Nate , made sure we understood everything about our purchase and had the vehicle ready to go as promised.
The service was done a timely manner and well. - John1950
The service was very good to deal with and the parts guy was very informative and helpful too. Also he did not recommend buying winter tires due to my situation which saved me a lot of money.
Great place to do business - Honda
They are nice people and do what they say and are not pushy would recommend going there to buy your next vehicle I will be back
Best Experience - I ever had - Musclecarman
This dealer is by far the most honest and friendly dealer I have ever been to. It actually seemed like there cared about my business. Would recommend them to everyone ! I also shopped the price online and it was the best by at least 500.
Can't beat them... - DieselDriver7.3
Tires ordered on Friday arrived and installed on Monday. Got me a great deal on oversize tires for my F250 Super Duty. Super helpful with ordering stuff. I like the fact they point out stuff that "You could do." But aren't pushy by any means. My second review of them and nothing has changed in the last year
Very Satisfied - VerySatisfiedCustomer
The Level of friendliness and Professionalism is Beyond Excellent. I dealt with Sales and Service on multiple occasions and every time is a Great Experience. The Service Advisors are all awesome to deal with keeping me updated on what is happening with my vehicle as well as making sure I get the best value I can on each visit.
On the rare Occasion that I need a new vehicle the entire Sales staff is polite and courteous. They all help each other out making sure that we don't have to wait around as well as helping us find the Perfect vehicle for our needs whether it was when i still had three kids in the house and needed a bigger vehicle or after when i needed a truck to pull my camper. They helped find the absolute best fit for our needs. I couldn't be happier.
On the very rare occasion that I need to get an accessory or part for my winter beater the parts department is more than capable of finding me the right part for a reasonable price.
and Last but not least the one time I hit a deer The Body shop was able to get my truck in quickly and made it look good as new!
In Conclusion I'd really like to Thank Everyone At Matthews Ford for making me feel like Family!
First time here - Morgall
I found the place clean and welcoming and the staff pleasant and professional Fresh coffee water and work stations set up in the waiting room
Like Family - bambam123
I was helped by Vinny Capone. He made buying my first car very easy and smooth. He was very professional and friendly. He made me feel like I was apart of their ford family.
Great service everytime. - Dean & Denise
My wife and I have been using the service department for many years and have never had a problem.
I have a 2013 Focus ST and my wife drives a 2006 focus. Rob and Chris are the best at what they do. I have been a Ford owner since 1992 and have used 2 other dealerships in Westchester and Park Ford is the best.
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