159 New York Ford Dealers
Honest and experienced salespeople, friendly and helpful - bsypek
Honest and experienced salespeople, friendly and helpful service dept. Very good selection of vehicles on property. This dealership is great to deal with!
Outstanding sales and finance personal, very - rtr
Outstanding sales and finance personal, very professional, informative and responsive. Very happy with my purchase.
I love Oneonta Ford! - Raegan
I love Oneonta Ford! They are always great to work with!! I have purchased several vehicles there.
Joe was an excellent salesman. - Rhonda
Joe was an excellent salesman. Got us every discount we were entitled to. Love my new Maverick. Just had it in to have mud flaps installed. Service department was excellent.
Both saleswoman and credit advisor are awesome. - Shults
Both saleswoman and credit advisor are awesome. Very informative and know they’re business, would highly recommend both
Great staff and service. - Dan Collins
Great staff and service. They always treat me as a friend and loyal customer, always a pleasure to visit
Loyal customer for nearly 20 years: superior service - jsg137
Loyal customer for nearly 20 years: superior service advisors, workmanship that is informative and practical. Always courteous and respectful.
Don was great to work with bought two vehicles from him - mbbradway1
Don was great to work with bought two vehicles from him will definitely do it again
Mastel Ford made the transaction a good experience. - Merilee
Mastel Ford made the transaction a good experience. Matt and his entire staff worked hard to ensure we received the best possible experience.
Exceptional sales and service. - kareich
Exceptional sales and service. They put me in my dream car - a new pickup truck! I highly recommend these folks.
Always friendly and knowledgeable staff. - genop67
Always friendly and knowledgeable staff. I have bought or leased from this dealership for many years and was never disappointed.
The service overall was the worse experience I ever had - bsoldaczewski
The service overall was the worse experience I ever had taking any of my vehicles anywhere for service. The service advisor seemed clueless and the mechanic did a half fast job not sure if he knew how to do a NYS inspection as well as the service advisor. I went in there and told them a front head light was out and some how I still passed with flying colors of the NYS inspection. Most people might be happy about that part but I'm frustrated! Also, thanks for passing tires the barely pass maybe not even and doing a tire rotation for me which I had to pay for. Maybe I should be happy about that part to that you didn't try to upsell me any recommendations or even mention to me about needing new tires. Hopefully yous atleast did the oil change correctly. Little worried to ever trust taking a vehicle for service there ever again! Unless perhaps I want a junker car to pass a NYS inspection.
West Herr Ford of Rochester (4545 W Ridge Road) has such - Bronco
West Herr Ford of Rochester (4545 W Ridge Road) has such an amazing group of people to deal with…specifically Zach and the women at the front desk in the Collision department. They are so friendly, out going and exude such wonderful customer service in a time when customer service seems to be obsolete. I only required a small part painted for my Bronco but was was left with such a positive experience, that after leaving I told everyone I work with to go there for any work required on their vehicle (whether or not they own a Ford). Thank you again to Zach and the staff at West Herr for their out of this world customer service! Kim E.
It’s a great place to go and purchase a car with great - mckeebob56
It’s a great place to go and purchase a car with great deals and service. I been buying car’s there for years love ford products.
Very knowledgeable with vechicles & financing . - Bkil
Very knowledgeable with vechicles & financing . Honest and easy to deal with ,no hard sales . Highly recommend!
I had Eric as a salesman i purchaed the vehicle almost - Stan Scruggs
I had Eric as a salesman i purchaed the vehicle almost completly online as i was over 8 hours away the price and information given was completly accurate with no hidden fees or anything new added when i show up to pick up the vehicle he provided excellent customer service and i would purchase again from this dealership one of the best experiances i have had purchasing a new vehicle
Great experience. - gnapi
Great experience. Salesperson Nick Banks was the glue that kept the deal together Worked hard Very patient answering all my questions and not being pushy. Great person to deal with
They were very helpful and flexible, giving me multiple - javirit
They were very helpful and flexible, giving me multiple options to adjust to my needs
Courteous, informative and fixed two recalls before - Cmurph6616@yahoo.com
Courteous, informative and fixed two recalls before leaving and because of a longer wait, they put gas in the truck.
I have been buying from Riverhead Ford for over 12 years! - Jenine
I have been buying from Riverhead Ford for over 12 years! They have been so helpful, honest and patient during the whole process. I work with Chris Olphie, he's wonderful and I highly recommend him!
Always Courteous and understanding Got us in right away! - PUCKJR417
Always Courteous and understanding Got us in right away! From the sales to service dept. Everyone is great
This dealership has always been a wonderful place to - richardcurran1
This dealership has always been a wonderful place to purchase a car or truck and for service of the vehiciles also. Bought my first new car here in 1969! And all of them afterwards.
Josh and mark were awesome, they went above and beyond to - Addison
Josh and mark were awesome, they went above and beyond to get me a deal that made sense for me
Nice and friendly people. - sanford409
Nice and friendly people. David was great!!Took the time to explain everything to me.
I just leased my 2024 Ford F-150 from Empire Ford. - James Brezinski
I just leased my 2024 Ford F-150 from Empire Ford. Allie was my sales consultant. She advised me on how to spec out the truck and made sure to keep me updated. Sales manager, Mike Daniels worked out the order process and the numbers seamlessly. Jason Jautze and Christina DeVita are welcoming and made the financing part of it all simple and quick. They advised me on my options for extra coverages and allowed me to make an informed decision that worked best for me and my lifestyle. I can't wait to return for my future purchases. Thanks again!
It was such an easy process working with the great people - krooney136
It was such an easy process working with the great people here. I walked in on a Tuesday and made an appointment to have my car picked up that Saturday. Could have picked it up Friday but my schedule did not allow it. The paper work was quick and very well explained. I am very satisfied with the Subaru Forester and I look forward to continuing my business with this dealership
My service was brformed in a timely manner and to my - carololdick1
My service was brformed in a timely manner and to my satisfaction great job I would highly recommend them to a friend
Found my buying experience with Kassidy Egan, Sales - Skip
Found my buying experience with Kassidy Egan, Sales Associate very pleasant and helpful. She did a wonderful job. She took her time to explain things and even brought the vehicle to me at my house. Wonderful trading experience and would recommend her to everyone.
Cherie was with us the entire time and she was a pleasure - deeburgos01
Cherie was with us the entire time and she was a pleasure to go through this experience with. After going through a hardship, she was there to answer any questions and make the situation more soothing. Dave from Finances did his absolute best to put us in a great bracket financially. Explained every rate that he got for us and that worked for us. Going into the dealership getting my first car, I didn’t know what to expect and I’m glad I had other to help me with the process. I’m very happy and grateful for what I left with, MY FIRST CAR! :)
Purchased a new f150 from this crooked dealership. - debiencraig
Purchased a new f150 from this crooked dealership.Truck had a shake that Andy Boy Bailey refused to fix.Salesman Tom was a simple minded, obese , overweight crooked saleseman,just like the owners.If you deal here bring the vaseline.Don,t expect free donuts.It,s clear from the looks of salesman, that they get the Donuts first.