32 North Carolina Subaru Dealers

Will did a great job. - paul

Will did a great job. I think most of the process could be streamlined more. It took a long time to complete the transaction.

We bought a 2026 Subaru Ascent at Southern States Subaru - sarahgenguerrero

We bought a 2026 Subaru Ascent at Southern States Subaru and it was a very relaxed and low stress.process. Jesalyn was great and we love the new car!

The whole staff that I had the pleasure of meeting was - belindanorris12

The whole staff that I had the pleasure of meeting was very helpful. I'd recommend them 100%. From Tyler who handled the internet, Zach the manager, Kevin the financial manager to my wonderful salesman Thomas. I felt very comfortable and they worked to help make a dream come true. I finally got my Jeep that I have wanted for a long time. Thank you so much to everyone.

These guys were an absolute pleasure to work with. - mkjacobson

These guys were an absolute pleasure to work with. Michael Brown was a kind salesperson, incredibly knowledgeable and put zero pressure on me. The finance bros were also kind and didn’t haggle. I told them what I needed and they did it. 10/10 would visit again.

Service was expected to take 6 hours but was completed in - maythorsten

Service was expected to take 6 hours but was completed in 2. An indoor door cover was left off which I told the service manager immediately about and service tech took care of it. Car was also washed so very much so appreciated.

Honest, straight forward, no- games. - biotech8

Honest, straight forward, no- games. Purchased a new, 2026 Subaru Outback Touring XT from Van York Subaru of Asheboro, N.C. after my extensive vehicle search to update my 2022 Honda Passport Elite. I loved my Honda Passport but mileage dictated it was the optimum time to upgrade. I explored Honda, Toyota, and Subaru vehicles with a top priority on crash survivability and best safety monitoring of other vehicles. My next priority was "total cost" including repair history and maintenance cost and resale value. I was surprised to discover the Outback Touring had a superior comfort and ride than my Passport Elite, previously held my highest rating of quality and ride. Finally, Steven Snipes' provided an honest "no-pressure to buy" experience with information on the Subaru vehicles that fit my search criteria. He never criticized competitors or the other vehicles I was exploring. Stephen did not "play games" by pricing high with add-on extras (overpriced coatings or admin charges). He provided me the best price of all Subaru dealers within a 2 hour driving distance up front, I do not like/trust dealers that price high then start dropping when others offer a lower price. The final meeting with the finance manager did not try to sell add-ons after I had accepted their "out the door" price (such as 3rd party insurance after the manufacturing warranty ends, that can be purchased at a better price near the end of warranty from Subaru).

The dealership has been very helpful in servicing out - vbnugent

The dealership has been very helpful in servicing out cars. Especially thankful for Jordan's special attention to details

Very helpful and courteous during our buying process. - Cduffey66

Very helpful and courteous during our buying process. Got a much better deal on our Forester Hybrid by driving to Burlington after getting a very overpriced quote from a local dealer.

When you go to Hendrick ask for Dallas that guys a hoot! - Rusty Weston

When you go to Hendrick ask for Dallas that guys a hoot! I was there for service and was looking at truck outside just wasting time when Dallas stop me. I was wearing a Duke shirt and he told me you must be a huge UNC fan. We were joking back and forward. I tell you what i really needed that. I have going been through some really tough stuff lately and he definitely lifted my spirits. Thank you Dallas don't know if you will ever see this.

The sales lady we had was Mehr Khurana she was awesome - timothygsmith

The sales lady we had was Mehr Khurana she was awesome from start to finish of buying a Forester was very knowledgeable from bumper to bumper on the car even made it fun for my Daughters new 2026 Forester we all made pictures with my Daughter wearing a Subaru cap if you go to this dealership for sales please ask for Mehr you’ll be happy you did and was still calling us to see if we were happy after two weeks form Erin and Tim

Lawrence Snipes and Patrick Leinthall made the process - CFI

Lawrence Snipes and Patrick Leinthall made the process painless. I made an appointment with Lawrence and since I've had Outbacks previously, I didnt waste time with a test drive. Of course there was an attempt to upsell with extended warranty, tire protection, alien abduction ranson insurance, and Japanese tire air. But once they were convinced I don't buy extras, the sale proceeded. In n' out in under 3 hours. Thanks Lawrence and Patrick!

I love my new Subaru! - nana2timz

I love my new Subaru! You all were so great! Thanks for a wonderful experience!! A shout out to Sherry, thank you so much!!

I used the following words to describe the customer - mshawkins72

I used the following words to describe the customer service I got today in my purchase of my new Subaru. Honesty. Respect. Concern. Helpfulness. Efficiency. Enjoyment. These are things that are hard to find in automotive retail today in this country. You are lucky if you get one or two of these things in my list at any dealership. If you get three your treatment is above average. However, today, both Noa and Dennis of Subaru Concord showed me all six. You can add fair pricing and the experience was complete. Me being impressed barely begins to described how positive I am today with the actions towards me today at Subaru Concord. Where has this treatment been all my life? Subaru Concord 853 Concord Pkwy S Concord, NC 28027

I am a 70 year old widow that purchased my last Subaru 10 - Janet

I am a 70 year old widow that purchased my last Subaru 10 years ago from another dealer. The Subaru was flawless and still mechanically sound but cosmetically looked its age. I was very gun shy of a new purchase because the process with the other dealership was horrible. I didn’t have a trade in, it was a cash purchase, and the vehicle was on the lot…. But I spent eight hours jumping through the dealers hoops and playing financial games. With riverside, I was able to do 90 percent of the transaction on line, including “ building” my new car , preparing and providing most of the paperwork and managing the various “ optional” purchases including maintenance packages . This allowed me to pick up my car, become oriented to the new technology and finalize the purchase in about two hours at the dealership. Riverside provided outstanding customer service and exceptional communication through the entire remote experience. On the day I picked up the car I met all the team members who assisted me remotely and was efficiently guided through the on site processes by Tyler, the on site finance person and Mr Stahle, the sales rep that handled all other aspects of the purchase. In addition , Mr Stahle patiently provided a thorough orientation the the 2026 technology so I was comfortable and confident when I drove my new vehicle off the lot. Riverside Subaru exceeded my expectations. It was obvious the leadership supports a culture of outstanding teamwork and customer satisfaction. If you are looking for a Subaru, go to Riverside. I may not wait ten years to upgrade now that I see how efficient the process can be!

Multiple Service trips have all gone smoothly, - Doc

Multiple Service trips have all gone smoothly, outstanding friendliness and competence. On time delivery, above and beyond customer service

For the past 5 years I have had nothing but excellent - Cheryl C

For the past 5 years I have had nothing but excellent service for my 2020 Forester at Capital Subaru. Even though I have moved 3 hours away, I will continue to visit Capital for my service needs as I have found them to be friendly, knowledgeable, trustworthy, and well priced compared to the dealership in my new city. Thank you Capital Subaru!

I have purchased many vehicles from a variety of - gstroud56

I have purchased many vehicles from a variety of dealerships. The experience I had with Capital Subaru of Greenville was the easiest and least stressful I have ever encountered. I was looking to purchase a late model pre-owned Subaru but ended up with a brand new vehicle with the same options as the pre-owned vehicles I was interested with only a small amount of increase in cost. There was no haggling on price, no false promises, and every individual encountered throughout this process was phenomenal. Everyone was kind, friendly, helpful, and willing to do what it took to make this a pleasant experience. Thank you to everyone, and I absolutely love my new Subaru Crosstrek!

Went on a search to see what Subaru package I wanted on - Mini4Ever

Went on a search to see what Subaru package I wanted on the Crosstrek to buy in the nearish future. Not at all in a hurry to buy. But when I was quoted an amazing trade in value on my previous vehicle and received a no frills bottom line offer with the best financing of any bank I know, I bought a car that day. They did not try and haggle with me. They just said, this is the price (which was wonderful) and processed it all quickly. I would come back here from across the country, just to buy from them again. Kind people. No “salesmen attitude”. 10/10

We have purchased at least 10 cars in our life and Tindol - bonnie

We have purchased at least 10 cars in our life and Tindol Subaru is the best dealership we have ever encountered. They employ hard working and honest people! The sales team is amazing and the service department is as well! We'll be looking for a car for our daughter soon and we'll be heading to Tindol Subaru.

Always helpful, they are great about working with the - short.wanda

Always helpful, they are great about working with the time you need to come in for service

2019 Subaru Ascent - Betsy49

We had a great experience with dealership All the team took the time to work with us on what was the best vehicle for myself and my husband who is a amputee . Special shout out to our salesman Alan Courtright and finance Manager for getting the right deal for us. Betsy & Patrick OGorman

They exceeded my expectations. - tepamor

I felt I needed an AWD vehicle but comfort was equally important to me. After much online research I decided on a Forester. Then I checked availability and pricing for 2015 and 2016 Foresters online and made the decision to visit Flow Subaru in Burlington. A smiling and enthusiastic Dray Daiber met my daughter and me when we stepped out of the car, despite the damp, cold weather. I was not looking for specific features; a good deal was more important to me as I look toward retiring in a couple of years, and I particularly wanted to take advantage of the 1.99% financing they were advertising for new 2015 vehicles. One of the first Foresters I checked out was a 2015 Demo with less than 700 miles and so many features I loved but did not think I could afford, but then we looked at the sticker and saw the $3000 off the MSRP, which put this one around the price of a 2016 with fewer options. We took it for a test drive anyway and I was amazed at how it handled, the comfort of the ride, and its fuel efficiency. Upon returning to the dealership, however, I learned it was not eligible for the 1.99% financing because it had more than 600 miles on the odometer. Dray assured me that Kennedy would work hard to find me the bank with the lowest interest rate possible and it might even be better than the 1.99% they advertised on the new vehicles, and I am thinking . . . sure :) As with all vehicle purchases, it took a few hours, but at the end of the day I was completely satisfied with my purchase . . . and the interest rate was 1.93%. Everyone I met seemed anxious to exceed my high expectations and they passed with flying colors. If you are looking for a Subaru, I would encourage you to make your first stop Flow Subaru in Burlington and be sure to ask for Dray Daiber.

One of the best car purchase experiences I have ever had.... - Max

One of the best car purchase experiences I have ever had. It was easy and straightforward without any hassles. I love my new Subaru Forester.

Taylor Strange great guy to deal with. - Jd

Taylor Strange great guy to deal with. Very knowledgeable and professional. Not pushy works with you.

I only gave them 1 star because you had to check - medford41

I only gave them 1 star because you had to check something. By far the most dishonest dealership I have ever dealt with. Signed contracts mean nothing. Joshua Coursey in finance is a joke. … Don't waste your time or efforts. A much better choice would be Johnson Subaru of Cary.

I bought my first Subaru from this dealer and only needed - Outback Driver

I bought my first Subaru from this dealer and only needed routine maintenance the whole time I had the car. Not one problem, the several years I drove it. I traded it in for a 2020 Outback and have had frequent problems with the new computer system, including failure of the tailgate lift system, beginning with my early ownership of the car. It had been fixed and working for some time when I brought the car in for a scheduled update of the computer system. When it was returned to me, first thing I discovered the tailgate was malfunctioning again. I returned it, again, for repair under warranty. I was basically put off by the dealership and then - with no valid grounds - was blamed by both the sales manager and the dealer owner for the problem. My impression was that they didn't know what to do to fix it - so, blame the customer. A number of postings on online forums identify this as a known problem, yet I was rudely confronted by both above individuals. This morning, I received a call from the Subaru customer advocacy center that Armstrong Subaru did not wish to resolve the tailgate lift problem; that they want me to find another dealer to do this warranty work. It seems to me to be outside the purview of Subaru ideals to blame and fire the customer! When it has involved routine maintenance, Armstrong Subaru has delivered consistently in the service department. However, in this case of a warranty issue - particularly involving the computer systems - my impression is that their knowledge and skill is limited. That they would blame the customer for the problem, particularly with such aggression and rudeness in my experience, is unacceptable IMHO. In my experience, the Subaru Outbacks I have owned are amazing cars. I live on a hill, on the edge of the NC South Mountains. In bad rains, I have to drive uphill in mud, on a switchback, to get to my carport. There has never been a problem negotiating this course that would be impossible for many 4-wheelers. I now just need to find a reliable Subaru dealer.

Do not get your car serviced here, I had work done on 2... - anthonymcvay

Do not get your car serviced here, I had work done on 2 foresters and it took 3 times for each to get the problem fixed and fight with them about charging me for items that didn't fix the problem. $ 1600. On a total new ac system , 1 week later it stopped working, took it back and was charged for a/c recharge and o-ring , $ 160.00 !!!