1,242 Ohio Used Car Dealers

I was having an issue with my 2021 Buick Encore GX. - mcoles578

I was having an issue with my 2021 Buick Encore GX. I would receive a Shift to Park error even though my vehicle was in Park. I scheduled an appointment to get my vehicle checked. On 11/24/24, I went to my appointment, I told Ms. Joette the issue I was having. She said it is a known issue in the Buicks. She will have it checked and get back with me. About an hour later she comes out to the waiting area and tells me that the part is not covered under my warranty. I asked why? She said, "it may be the location of the issue, something could've gotten spilled or anything." She said, "it would cost $310 to get it fixed." I was confused and not happy. I went to my Salesperson Big Johnny, who sold me the vehicle, and explained the situation. He immediately said, "that does not sound correct". He got on the phone and contacted the warranty company. He spoke with Yvonne. He asked if the part (the brake assembly) was covered under my warranty. She said, "yes, it is". Big Johnny, got off the phone and went back to the service department and let Ms. Joette know that he spoke with the warranty company. And the part is covered". Ms. Joette, told me she would order the part and let me know when it is in, so I can get the issue fixed. My rating of 4 stars, is due to Big Johnny going above and beyond to get to the root of the issue. If it was not for him, I would've been paying for a part that was already covered under my warranty.

I bought a travel trailer from Holman and I highly - Terry

I bought a travel trailer from Holman and I highly recommend them. My salesman was helpful and responsive to my list of things I was looking for in a new trailer. Their selection was second to none. The other salesmen were very helpful. At the walk through all my questions were answered and I was able to test everything I wanted to. The trade in process was easy and they had the best price. When it was time to make the purchase the cashier made the whole process as smooth as silk. I searched for months at many other dealers all over the Ohio, Indiana and Kentucky area but none came close to matching the level of customer service I found at Holman. In fact, it was just by luck I became aware of Holman through an internet search but in the future when I am in the market for any kind of vehicle I will be checking Holman Motors out first. They are an hour from where I live but are well worth the drive.

It was horrible, could not get a deal, I live 3 hours - ghost1068

It was horrible, could not get a deal, I live 3 hours away from you and you wanted to give me less value for my vehicle than it was worth, a 2022 Hyundai Palisade with 19,000 miles on it and loaded, it was a joke and no warranty another joke, guess I should have shopped at hometown dealers, my bad I guess

Purchased a New Escalade this week from Columbiana - Just an average Joe

Purchased a New Escalade this week from Columbiana Cadillac. Very professional process. A++ all around, couldn't ask for any better. Great staff and management. Dealers with integrity are hard to find.

We drove up from Pennsylvania (Summer of 2025) to check - lindareeher

We drove up from Pennsylvania (Summer of 2025) to check out a car my son had seen on-line. He had called prior and asked if they could HOLD the car a few days until we were able to make the trip and they kindly accommodated us. We arrived, took the car on a test drive with no rush, questioned a couple things and Steve took care of them all including mailing us a new part for window locks. We then went into the Finance Room with Irving (after my son and I hung out in their beautiful & welcoming snack room to debate & discuss with each other regarding our financial options) and this wonderful young finance kid was top notch. He gave & explained different options for us from different BANKS they deal with out of many and actually beat the rates of our pre-approved Pennsylvania Credit Union ! I asked many questions and they were so patient with us. Never pressured us, never rushed us even as closing time was approaching. It was a smooth, quick process for us. We found them friendly, likeable, professional, & totally accommodating. Even filled the car with gas for our drive back to Pennsylvania ! All paperwork from State to State came within 30 days. Loved KDK experience and would definitely make the trip again AND I'M JUST THE MOM !!! 🚙🥰

Great Service - Donna

I own a 2008 Mitsubishi Eclipse and keep it in top shape by having all my service work done at Spitzer Mitsubishi. The Service Manager Tom Wolfe is always professional and I know that my car is in good hands. Highly recommend this location.

They were very easy to deal with. - Pesw1954

They were very easy to deal with. They explained everything to me. They called to tell me I needed another part before fixing it. The work was done 3 days before I could pay and they were understanding.

Very honorable and ethical in discussing a purchase for a - Wjohnson

Very honorable and ethical in discussing a purchase for a used vehicle and possible trade in. Dave Kress was great to work with.

It's been over a month since I purchased a vehicle and I - danodemano

It's been over a month since I purchased a vehicle and I STILL don't have a second key to my vehicle. The second key I was given goes to something else. This is getting pretty absurd at this point honestly. I don't know how a dealer can't keep track of keys! Trying to get answers is like pulling teeth, constantly getting the runaround. I just want my second key!

The worst car I ever owned was from here. - anthonytucker

The worst car I ever owned was from here. From the lying salesman. That told us he had to tell Scott he won't sell crap on his lot. I didn't catch on then as I should have. So we drove a 2011 pathfinder off the lot to find it's never been looked over. So they says we don't have a mechanic bring it back for a day, so we can fix it. Well we did. That day turned to 7 weeks. Blowing us off daily not returning calls. The entire rear sub frame rotted out. The entire shock system as well. So they said it's in tip top shape cmon down and get your car. So we get there. To be told we can not drive the car off the lot due to plates expired. While in their possession. We had to argue to even leave to go get plates immediately. As we did get those. So we get to our driveway 23 mins away from shook. Check engine light comes on. Never had it Happened before. So we took it directly to a Nissan dealership. For warranty purposes. Nissan said we're minutes away from the entrie tires falling off and breaking a lot more, items under the cars front end. And gas was very apparent with the smell. So they said it been cut. I called Scott and he said we were subject to thieves due to where we live. CANTON OHIO...!!! Well shook said the never touched the gas tank we hit something. Which never happened. So they started to blame us more said the city we live in someone obviously tried to steal gas. WOW JUST WOW...!! THIS IS DIRECT FROM THE Ownership...! AND HOW YOU WILL BE TREATED...!The entire rear suspension rotted out. The front tie rods ball joints entirely busted out. And busted gas line on top of the gas tank. We have cameras on our vehicle and our home for safety. No one was around our car all night day. So after Nissan fixes the car correct we will have an amazing vehicle. Non of it is thanks from shook auto. So now we have gotten the report and damages we were sold with the car. They never touched looked at in any way shape or form. So we have no choice but to approach the attorney general now for help. Because shook hasn't been responsible for what they should have done before we eve stepped foot on the lot to be able to buy a broken down lemon like this one. Never will I tell anyone to go here. Thank God I have to deal with a bank and never has to deal with shook again any way shape or form. Good riddance...!!!!

If I could leave a zero star review I would. - Jeeno12zyron

If I could leave a zero star review I would. Called Car guru on Sunday. They passed the information on to the dealer. Call the dealer Monday morning. Wanted to leave a down payment on a car was told they do not accept the down payment. Call them Tuesday morning, on our way with cash in hand before they open and was told somebody put money down on the car and it is no longer available. Would like to know why they would not accept my down payment, but did accept somebody else’s terrible terrible business.

Good experience Chris really helped and was patient for - Djohnson4106

Good experience Chris really helped and was patient for me to find the truck I really wanted

Brian Smith and he’s team are the best Me and my family - angel pinto

Brian Smith and he’s team are the best Me and my family We have purchased almost 10 cars from vandevere always satisfied the way we get treaded make us feel like family 🌟🌟🌟🌟🌟 lifetime warranty vehicles

If I could leave no stars I would. - BD

If I could leave no stars I would. My mom retired at the start of the year and is now on a fixed income. She bought a 2018 Subaru Forester late 11/2024. The first week the battery was dead and other minor issues started cropping up. I regret that she did not inquire on voiding the sale at that point. Within 6 months the check engine light, A/T oil temp light etc. came on. She is being told she will need a new transmission for $6000-$7000. Her mechanic has been in touch with the dealership and Subaru discussing any assistance/recourse given the extreme and immediate issues she has had to no avail. Only 5500 miles has been driven since purchase. PLEASE DO NOT BUY A CAR FROM HERE. If you do you might as well add 6-7K to your budget a buy a new or at least newer car from a respectable and accountable location. Or just make sure you won't have to actually drive the car you are buying.

Purchased a Lincoln MKZ a couple of years ago. The car... - Dan

Purchased a Lincoln MKZ a couple of years ago. The car has been great with absolutely no issues. Price was good and low miles.

Great place did what they promised to do had car ready - Bloominghatlady

Great place did what they promised to do had car ready for pickup as described great experience!!

Excellent service. - iprjaraujo

Excellent service. Best car buying experience by far. No high pressure from salesman, upfront on everything, from warranty to service. Recommend anyone looking for a car, whether a new mazda or a used car that they have on the lot, which I bought, go here. You will not regret it.

I've bought quite a few cars over the years but as far as - cs092117

I've bought quite a few cars over the years but as far as fair and simple goes, my experience with White Allen VW is one of the best. Everyone will say they value your time as a customer but here you actually feel it. Great process, very straightforward.

This dealership is a small town dealership with a great - F-150 Guy

This dealership is a small town dealership with a great touch on client care. They listen to you for your cars needs and wants! Great team there.

Very poor service, incompetent service technicians. - rima l

Very poor service, incompetent service technicians. Took a car for diagnostic at the end of September, paid the fee and was told that there is no problem, and I am imagining the humming sound. Just few weeks later they are telling me I have to replace transfer case for $9K. What a joke! no attempts to rectify the situation, no explanation, and managed to charge me for 2nd diagnostic again.

Jon Gwinner has been the “family” car salesman for years - HHartman

Jon Gwinner has been the “family” car salesman for years and when we needed a great used van, he handled everything quickly and efficiently with no pressure.

Service department charged me for work I did not approve - laser22

Service department charged me for work I did not approve of. Car has gone through 5 serpentine belts within a month of service (did not have a problem before). Allegedly gave my car an alignment, but the steering shook more after the service was done than before.

Jason was in constant contact with me leading up to my - Drjuangonzo

Jason was in constant contact with me leading up to my purchase but not to a point where it was bothersome. He answered questions succinctly and didn’t waste any time. It was clearly worth the 2 hour drive to deal with these people. Highly recommended.

My girl friend and myself bought 2 new Ford's - bowesney

My girl friend and myself bought 2 new Ford's in the past 4 months.. The sales staff (Gary Vargo) Joe Springer, and John Sarchione made this a very fair and pleasant experience. Professional and knowledgeable.

This is one of the worst experiences with a car finance... - Marceldavis

This is one of the worst experiences with a car finance company and the car that I have with them. sold a car to me that had not been checked over, seat belt was broken, brakes was making noise and somehow it passed an !MOT with that problem.with in the first week i had problems with it.should have never passed the mot.i should have a working and a safe car which i have kids, i don't feel safe driving with my kids in it. I'm paying £356 for a car that has problems. That is not fair i expect to have a car with no problems at all. that's why i got the car on finance. it's going to cost me £750 to repair the car whereas the clutch is gone after 5 months of having the car. I called the finance about the situation they said it's my problem they cant help me at all, they said when they gave me the car it was driveable and in good condition, that i should of serviced the clutch. has any one that has a car serviced their clutch for their car let me know please.only doing 7000 miles and having the car for 5 months please tell me if i should be having so much problems.my wife is out of work due to the car not driveable and i told the finance people on the phone. told them about the situation they said im am still able to fund repairing the car and paying for the finance of the car. this is so unfair and wrong no help at all with the finance company.they have no empathy on the situation what so ever and i'm totally shocked and upset how i am being treated. i have had several different cars and older cars then this one done more mileage aswell they have never given me any problems. as 7 seater family car i wouldn't expect the clutch to go on a 7 years old car and only recently serviced as well by the company that gave me the car.the clutch failed when my wife was going up a hill it rolled backed nearly hitting the car behind .i asked to speak to their manager they refused it because they said that the case was closed disgusting. The reason for getting a car on finance is to make a living for my family and right now this is stressing me and causing me to have strong migraines. not in a million years i was expecting this to happen to me. Is there anyone that has had this issue aswell . i need help please as this finance are not willing to help me

Awesome dealership! - JILL

Awesome dealership! They were really great working with you-friendly and efficient and fair. Check them out for your next vehicle.

My car was serviced quickly and efficiently to replace a... - Gish

My car was serviced quickly and efficiently to replace a lightbulb. The waiting area was clean not crowded and I felt safe having the service completed.

It was excellent. - Penney

It was excellent. Austin was very friendly, helpful, and determined to do whatever it took to get me into the vehicle I wanted. He was kind, thoughtful, and not overly pushy like many other salespeople. I’ll definitely recommend Austin to anyone interested in purchasing a Mazda.

We bought a Nissan Rogue. We were greeted politely. We... - tgunaris

We bought a Nissan Rogue. We were greeted politely. We were pleased with the our salesman Mike. As we took the car for a test drive he explained all the features of the car. And I love my Rogue. Thank you

Was a very smooth transaction. Probably the best and... - jkmpine3

Was a very smooth transaction. Probably the best and easiest time I have ever had in purchasing a vehicle. I would recommend this dealer to anyone. The financing department was also very helpful as well.